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Insurance Follow Up Jobs in Atlanta, GA (NOW HIRING)

Addison Group

Insurance Follow-Up Specialist

Smyrna, GA · On-site

$24/hr

Insurance Follow-Up Specialist Location: Smyrna, GA (Onsite) Compensation: $24.00 per hour Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits through Addison Group ...

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Insurance Follow Up information

See Atlanta, GA salary details

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How much do insurance follow up jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for insurance follow up in Atlanta, GA is $18.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $19.42 per hour, depending on experience, location, and employer.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What is insurance follow up?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What does an insurance follow-up specialist do?

An insurance follow-up specialist manages communication with clients, insurance companies, and healthcare providers to ensure claims are processed accurately and promptly. They review claim statuses, resolve discrepancies, and may use claims management software to track progress and improve claim outcomes.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an insurance follow up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.
What are the most commonly searched types of Insurance Follow Up jobs in Atlanta, GA? The most popular types of Insurance Follow Up jobs in Atlanta, GA are:
What are popular job titles related to Insurance Follow Up jobs in Atlanta, GA? For Insurance Follow Up jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Insurance Follow Up jobs in Atlanta, GA look for? The top searched job categories for Insurance Follow Up jobs in Atlanta, GA are:
Insurance Follow Up jobs near you
Infographic showing various Insurance Follow Up job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 81% In-person, 13% Hybrid, and 6% Remote job distribution, with an average salary of $37,718 per year, or $18.1 per hour.

Insurance Follow-Up Specialist

Addison Group

Smyrna, GA • On-site

$24/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description

Title: Insurance Follow-Up Specialist

Location: Smyrna, GA (Onsite)

Compensation: $24.00 per hour

Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits through Addison Group during the contract period.

About Our Client:

Addison Group is hiring an Insurance Follow-Up Specialist on behalf of our client for a contract-to-hire opportunity within a growing healthcare revenue cycle organization. This role supports a high-volume team focused on improving claim resolution, reducing accounts receivable aging, and ensuring accurate reimbursement across a variety of specialties. The department is undergoing restructuring and expansion, offering the chance to join a team in transition and contribute to process improvements.

Key Responsibilities

  • Work assigned accounts receivable queues to follow up on unpaid, denied, and underpaid claims
  • Research claim issues, determine root causes, and take appropriate action to secure reimbursement
  • Submit appeals and corrected claims in accordance with payer guidelines and deadlines
  • Monitor claim status through resolution, ensuring timely and accurate follow-up
  • Analyze denial trends and assist with identifying process improvement opportunities
  • Maintain thorough and accurate documentation of all account activity and actions taken
  • Collaborate with internal teams to resolve claim errors and system-related issues
  • Communicate with payers through portals and direct outreach to resolve outstanding balances
  • Ensure compliance with payer policies, contracts, and regulatory requirements
  • Meet productivity and quality benchmarks while managing a high-volume workload

Requirements:

  • Minimum of 2–3 years of experience in medical billing, insurance follow-up, or accounts receivable
  • Strong experience in physician/professional billing (profee claims required)
  • Proficiency with Epic or similar electronic health record/billing systems is required
  • Familiarity with clearinghouse workflows and payer portals
  • Experience handling denials, appeals, and claim corrections
  • Strong analytical and problem-solving skills with attention to detail
  • Ability to work independently and manage priority-driven workloads
  • Excellent communication skills and a collaborative, professional approach
  • High school diploma or equivalent required

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.