1

Insurance Follow Up Jobs in Virginia (NOW HIRING)

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations ...

Insurance Follow Up Specialist

Richmond, VA · On-site

$18.23 - $27.34/hr

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations ...

Insurance Follow Up Specialist

Richmond, VA · On-site

$18.23 - $27.34/hr

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations ...

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations ...

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations ...

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations ...

Insurance Follow Up Specialist

Richmond, VA · On-site

$18.23 - $27.34/hr

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations ...

Insurance Follow Up Specialist

Richmond, VA · On-site

$18.23 - $27.34/hr

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations ...

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations ...

Insurance Follow Up Specialist

Richmond, VA · On-site

$18.23 - $27.34/hr

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations ...

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations ...

Insurance Follow Up Specialist

Richmond, VA · On-site

$18.23 - $27.34/hr

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations ...

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations ...

Insurance Follow Up Team Lead

Richmond, VA · On-site

$21.26 - $31.89/hr

The Insurance Follow Up Team Lead is responsible for working in conunction with the Collections Manager to coordinate the operatioal activities of the Collections department. Key Responsibilities ...

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances. Knowledge of third party payer rules and regulations ...

The job of the Recovery Specialist (insurance billing and collections) is to reconcile aged ... Creative talk offs, effective negotiation skills and proper follow up habits * Compliance with ...

next page

Showing results 1-20

Insurance Follow Up information

See Virginia salary details

$13

$18

$23

How much do insurance follow up jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for insurance follow up in Virginia is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $20.00 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Insurance Follow Up roles typically do not pay $4,000 per week without a degree, as they are often entry-level positions. High-paying jobs that can reach this level without a degree include sales roles such as real estate agents, certain skilled trades like commercial electricians, or entrepreneurial ventures like starting a business, which rely more on experience, skills, and performance than formal education.

What does an insurance follow-up do?

An insurance follow-up involves contacting clients or insurance companies to verify claim status, gather additional information, or ensure timely processing of insurance claims. This role requires strong communication skills and attention to detail to facilitate smooth claim resolution and improve customer service.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What is insurance follow up in healthcare?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

How much does an insurance follow-up specialist make?

Insurance follow-up specialists typically earn between $35,000 and $55,000 annually, depending on experience, location, and employer. Some roles may offer additional compensation through bonuses or commissions, especially in environments requiring strong communication and organizational skills.

What are the key skills and qualifications needed to thrive as an Insurance Follow Up Specialist, and why are they important?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an Insurance Follow Up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.

What is the 3 month rule for jobs?

In insurance follow-up roles, the 3 month rule typically refers to the practice of reviewing or following up on claims, policies, or client interactions within three months to ensure timely resolution and maintain customer service standards. This period is often used to track progress, update records, or re-engage clients as part of ongoing account management.
Infographic showing various Insurance Follow Up job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,886 per year, or $18.7 per hour.
Insurance Follow Up Specialist

Insurance Follow Up Specialist

UHS

Richmond, VA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 hours ago


Universal Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 253 frontline employees who took The Breakroom Quiz

493rd of 890 rated healthcare providers


Job description

Responsibilities

Atlantic Region CBO:

The Atlantic Region Central Billing Office (“ARCBO”) or (“CBO”) provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals.

https://jobs.uhs.com/atlantic-region-cbo

The Atlantic Region CBO is seeking a dynamic and talented Insurance Follow Up Specialist -  Central.

The Insurance Follow Up Specialist is responsible for the follow up and resolution of patient and third party accounts receivable balances.

Knowledge of third party payer rules and regulations including Medicare, Medicaid, Blue Cross Blue Shield and medical terminology. Develops strong working relationships with major payers to assure timely resolution of claims processing issues. The ability to communicate clearly and concisely both verbally and in writing. Customer focused, providing service consistently exceeding expectations to both internal and external customers. Proficiency in Microsoft Office applications, collection tactics and negotiation skills. Ability to prioritize needs and to manage resources. Can perform basic mathematical calculations and balance and recognize figures.

Key Responsibilities include:

  • Perform follow up activities on accounts to ensure prompt payment
  • Identify coding or billing errors from EOBs and work to correct them
  • Update the patient account record to identify actions taken
  • Adhere to all HIPAA guidelines as well as various policies and guidelines
  • Identify trends, and carrier issues relating to billing and reimbursements. Report findings to Team Lead and/or Supervisor
  • Pursue and participate in education to remain current with changes in the Healthcare industry
  • Organize and prioritize tasks to meet deadlines
  • Contribute to team effort by accomplishing related results as needed
  • Assist with increasing cash flow by decreasing our Account Receivables aging account
  • Promote effective working relations and work effectively as part of a team to facilitate the department’s ability to meet its goals and objectives

Benefit & Rewards Highlights:

  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • Pet Insurance
  • More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services:

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.


Qualifications

Position Requirements:

  • Minimum 1 year of experience in an office setting highly preferred
  • Knowledge of managed care payers and medical terminology is preferred
  • Ability to learn quickly, build and maintain long term relationships and work with minimal supervision
  • Detail-oriented with the ability to work on multiple, competing, priorities
  • Proficient in Microsoft Office and Windows products.
  • Strong written and verbal communication skills; strong analytical, organizational and time management skills required
  • Gathers and analyzes information skillfully

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams:

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Qualifications:

Position Requirements:

  • Minimum 1 year of experience in an office setting highly preferred
  • Knowledge of managed care payers and medical terminology is preferred
  • Ability to learn quickly, build and maintain long term relationships and work with minimal supervision
  • Detail-oriented with the ability to work on multiple, competing, priorities
  • Proficient in Microsoft Office and Windows products.
  • Strong written and verbal communication skills; strong analytical, organizational and time management skills required
  • Gathers and analyzes information skillfully

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams:

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Education:UNAVAILABLEEmployment Type: FULL_TIME

What Universal Health Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Universal Health Services logo

About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US