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Insurance Follow Up Jobs in Kentucky (NOW HIRING)

360care

AR Follow Up Specialist

Louisville, KY · On-site

$19.50 - $25.75/hr

Claims Follow Up Specialist This position is responsible for the timely follow up of technical or ... Working aged receivable reports; identify errors and work claims, calling insurance companies if ...

360care

AR Follow Up Specialist

Louisville, KY · On-site

$19.50 - $25.75/hr

Working aged receivable reports; identify errors and work claims, calling insurance companies if ... processing. * Follow up on unpaid claims within standard billing cycle time frame following ...

360care

AR Follow Up Specialist

Louisville, KY

$19.50 - $25.75/hr

Working aged receivable reports; identify errors and work claims, calling insurance companies if ... processing. * Follow up on unpaid claims within standard billing cycle time frame following ...

360care

AR Follow Up Specialist

Louisville, KY

$19.50 - $25.75/hr

This position is responsible for the timely follow up of technical or professional medical claims to insurance companies that have been denied, left pending or require remittance. Working aged ...

Med Center Health

Insurance Specialist

Bowling Green, KY · On-site

$11.55/hr

Researches questionable insurance coverage and promptly communicates any identified problems to appropriate personnel for follow up. * Monitors insurance mnemonics for accuracy, maintains spreadsheet ...

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All JobsInsurance Follow Up JobsInsurance Follow Up Jobs in Kentucky

Insurance Follow Up information

See Kentucky salary details

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$16

$20

How much do insurance follow up jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for insurance follow up in Kentucky is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.55 per hour, depending on experience, location, and employer.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What is insurance follow up?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What does an insurance follow-up specialist do?

An insurance follow-up specialist manages communication with clients, insurance companies, and healthcare providers to ensure claims are processed accurately and promptly. They review claim statuses, resolve discrepancies, and may use claims management software to track progress and improve claim outcomes.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an insurance follow up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.
What are the most commonly searched types of Insurance Follow Up jobs in Kentucky? The most popular types of Insurance Follow Up jobs in Kentucky are:
What are popular job titles related to Insurance Follow Up jobs in Kentucky? For Insurance Follow Up jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Insurance Follow Up jobs in Kentucky look for? The top searched job categories for Insurance Follow Up jobs in Kentucky are:
Insurance Follow Up jobs near you
Infographic showing various Insurance Follow Up job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,066 per year, or $16.4 per hour.

Clinic Billing Specialist

Appalachian Regional Healthcare, Inc.

Harlan, KY • Hybrid

$19.50 - $26.25/hr

Full-time

Re-posted 10 days ago

Appalachian Regional Healthcare rating

6.5

Company rating: 6.5 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

605th of 887 rated healthcare providers

Job description

Under general supervision, the Clinic Billing and Follow-Up Specialist handles essential billing and insurance follow-up functions. This role requires a fundamental understanding of insurance claim processing, knowledge of HCFA claim forms, and the ability to interpret insurance explanation of benefits (EOBs), handle denials, and perform follow-up with insurers to ensure claims resolution. The position encompasses business office responsibilities related to patient accounts, including charge import, appeals, diagnostics and procedural coding, and claim follow-up with third-party payers to achieve a zero-balance resolution. 


Position is On-Site with Hybrid work option after at least six months
  • Promote the mission, vision, and values of the organization 
  • Import charges from queues in a timely manner and append modifiers or any required information for claim transmission  
  •  Review daily accounts that are ready to be billed in Waystar from Meditech 
  •  Initiate correction on all claims with errors by the designated time 
  • Follow up on any correspondence that may have been received on that day or the previous day 
  •  Cross train on billing all lines of business to the different payers 
  •  Pull listing of all accounts assigned to be follow up by specific payer 
  •  Diagnostic and procedural coding 

Follow-Up Responsibilities 

  • Responsible for the resubmission of primary, secondary, and tertiary claims per respective regulations and policies. 
  • Communicate with third-party representatives as necessary to complete claims processing and /or resolve problem claims. 
  • Follow-up daily on post processing activity including but not limited to, rejected billings, adjustments, and rebilling, and denied claims for accounts. 
  • Maintain accounts receivable detail of their accounts through tasking. 
  • Maintains standards per payer for percentage accounts >90 days. 
  • Works minimum standard number of accounts per payer per day. 
  • Meets or exceeds collection goals by payer each month. 
  • Works all assigned accounts as assigned, depending on balance. 
  • Complete appeals as required. 
  • Participates in educational activities and attends monthly department staff meetings. 
  • Maintains confidentiality: adheres to all HIPAA guidelines/regulations. 
  • Other duties as assigned from time to time. 
  • Attend educational activities and monthly department staff meetings 
  • Perform other duties as assigned 

  • High School Diploma or GED 
  • Six months previous experience in clinic registration, billing and collections, financial counseling, or customer service preferred 
  • Knowledge of medical terminology preferred

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