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Insurance Follow Up Jobs in Kentucky (NOW HIRING)

Med Center Health

Insurance Specialist

Bowling Green, KY · On-site

$11.55/hr

Researches questionable insurance coverage and promptly communicates any identified problems to appropriate personnel for follow up. * Monitors insurance mnemonics for accuracy, maintains spreadsheet ...

Trinityhealth

Initiate and follow up on appeals for denied payments. Will ensure that all activities achieve high ... As an Insurance Advisor at MercyOne Genesis, you will: Work requires moderate responsibility for ...

Trinity Health

Initiate and follow up on appeals for denied payments. Will ensure that all activities achieve high ... As an Insurance Advisor at MercyOne Genesis, you will: Work requires moderate responsibility for ...

TJ Regional Health

Cash Poster

Glasgow, KY · On-site

Copies and sends all denials to the insurance follow-up clerks. * Daily and monthly balancing of all transactions related to cash * Post all adjustments and denials received from all areas within one ...

Holly Coy Leftwich State Farm

Be Seen First

Insurance Producer

Louisville, KY · On-site

$45K - $100K/yr

Generate new business through referrals, outbound calls, networking, and follow-up * Cross-sell auto, home, life, and health insurance products * Meet and exceed monthly sales goals * Deliver ...

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All JobsInsurance Follow Up JobsInsurance Follow Up Jobs in Kentucky

Insurance Follow Up information

See Kentucky salary details

$12

$16

$20

How much do insurance follow up jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for insurance follow up in Kentucky is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.55 per hour, depending on experience, location, and employer.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What is insurance follow up?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What does an insurance follow-up specialist do?

An insurance follow-up specialist manages communication with clients, insurance companies, and healthcare providers to ensure claims are processed accurately and promptly. They review claim statuses, resolve discrepancies, and may use claims management software to track progress and improve claim outcomes.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an insurance follow up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.
What are the most commonly searched types of Insurance Follow Up jobs in Kentucky? The most popular types of Insurance Follow Up jobs in Kentucky are:
What are popular job titles related to Insurance Follow Up jobs in Kentucky? For Insurance Follow Up jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Insurance Follow Up jobs in Kentucky look for? The top searched job categories for Insurance Follow Up jobs in Kentucky are:
Insurance Follow Up jobs near you
Infographic showing various Insurance Follow Up job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,066 per year, or $16.4 per hour.

Insurance Specialist

Med Center Health

Bowling Green, KY • On-site

$11.55/hr

Part-time

Posted 28 days ago

Med Center Health rating

5.4

Company rating: 5.4 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

Job description

  • Position Summary
    • Serves as a resource to Utilization Management by initiating the patient intake, insurance verification and authorization processes to ensure that care is provided in the correct setting with proper authorization and in compliance with regulatory and insurance standards. Maintains knowledge of Center Care contracts and other managed care insurance contracts. Initiates Pre-Certifications and obtains benefit information for inpatient and observation admissions.
  • Minimum Qualifications
    • Work Experience
      • Previous hospital and/or insurance verification or billing experience preferred.

    • Education
      • Associate’s degree preferred.

    • Certifications/Licensure
      • None required.
  • Job Specific Performance Standards
    • The duties listed below are a summary of the major essential functions of this position. The position may require other duties, both major and minor, that are not mentioned, and specific functions may change from time to time.
       
      • Verifies insurance and contacts insurance companies via phone and/or online insurance payer portals to notify for pre-certifications for inpatient and observation admissions.  Verifies and assigns appropriate insurance mnemonics and information obtained into Meditech for use by Utilization Review personnel.
      • Monitors the status of patient’s insurance coverage and refers information to Financial Counselor as necessary.  Thoroughly documents information obtained from insurance representatives into Meditech.
      • Researches questionable insurance coverage and promptly communicates any identified problems to appropriate personnel for follow up.
      • Monitors insurance mnemonics for accuracy, maintains spreadsheet of registration mnemonic issues and communicates with Registration Director for process improvements.
      • Establishes and maintains positive working relationships with Utilization Management staff and Physician offices/clinics. Identifies opportunities for service optimization and works to act upon opportunities. Contacts physician Offices/clinics to resolve issues regarding insurance verification and prior authorization.
      • Collaborates with Patient Financial Services, Patient Registration, Utilization Management, and Center Care to ensure that Med Center Health is aware of and operates in accordance with insurance front-end requirements.   Notifies of any updates regarding insurance information and managed care contracts.

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