ZipRecruiter

Log In

1

Insurance Follow Up Jobs in Kentucky (NOW HIRING)

Otter Insurance Agency

$48 - $75/hr

Ability to multitask, follow up, and work independently. * Comfortable handling customer rejection and overcoming objections. * Bilingual (English/Spanish) is highly beneficial. * Prior insurance ...

Otter Insurance Agency

$60 - $90/hr

... daily call lists. Follow up consistently with warm leads (including in-book customers) and ... successful life insurance sales experience (Will consider those with less experience) Strong ...

International Association of Insurance Professionals (IAIP)

$55 - $85/hr

Prospect quality new customer/client relationships, track and follow-up on prospecting efforts. * Review, analyze, evaluate and understand their crop insurance needs * Communicate with customers ...

New

Woman's

$52 - $76/hr

Supervise billing, insurance and collection staff to ensure accurate, complete and timing filing and insurance follow-up, collections, variances and denials. Responsible for overseeing the training ...

Craigdewhurst

$50 - $70/hr

Generate new business through networking, referrals, and lead follow-up activities. * Conduct needs-based conversations to identify appropriate life and health insurance solutions. * Educate clients ...

YSI Inc.

$80 - $110/hr

... follow-up, and responsive support for day-to-day risk management needs. This is an excellent ... Risk Insurance Analyst Responsibilities: * Support the administration of Xylem's property, casualty ...

Ebro Electronic GmbH

$80 - $110/hr

Xylem is seeking a Risk Insurance Analyst to support the administration of our corporate insurance ... follow-up, and responsive support for day-to-day risk management needs. This is an excellent ...

Assertive Insurance Services LLC

$55 - $85/hr

Keep track of pending documents and follow up with customers or teams. 4. Customer Support Assist ... Strong knowledge of insurance operations and financial processes Excellent attention to detail and ...

previous pagenext page

Showing results 21-40

All JobsInsurance Follow Up JobsInsurance Follow Up Jobs in Kentucky

Insurance Follow Up information

See Kentucky salary details

$12

$16

$20

How much do insurance follow up jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for insurance follow up in Kentucky is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $17.55 per hour, depending on experience, location, and employer.

What is insurance follow up?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an insurance follow up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What does an insurance follow-up specialist do?

An insurance follow-up specialist manages communication with clients, insurance companies, and healthcare providers to ensure claims are processed accurately and promptly. They review claim statuses, resolve discrepancies, and may use claims management software to track progress and improve claim outcomes.

What are the most commonly searched types of Insurance Follow Up jobs in Kentucky?

The most popular types of Insurance Follow Up jobs in Kentucky are:

What are popular job titles related to Insurance Follow Up jobs in Kentucky?

For Insurance Follow Up jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Insurance Follow Up jobs in Kentucky look for?

The top searched job categories for Insurance Follow Up jobs in Kentucky are:

Insurance Follow Up jobs near you
Infographic showing various Insurance Follow Up job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,066 per year, or $16.4 per hour.

Insurance Account Representative

Citizens Security Insurance

Louisville, KY • On-site

$38K - $52K/yr

Other

Posted 16 days ago

Job description

Overview
This position is responsible for enrolling, billing, and administering Special Care Insurance Policies (SCIP) as well as ensuring timely collections on premiums for facilities.
Qualifications
  • High school diploma or GED required.
  • 3-5 years high volume collections experience in a corporate setting.
  • Knowledge of medical billing and collection procedures.
  • Advanced working knowledge of Word, Excel, Outlook, Genelco Group Plus
  • Strong data entry skills and phone/email etiquette
  • Accounts Receivable knowledge/experience preferred.
  • Excellent interpersonal, oral, and written communication skills.
  • Must be detail oriented and self-motivated.
  • Excellent customer service skills.
  • Ability to problem solve independently and / or a team.
  • Work alongside team members.
  • Anticipate needs in a proactive manner to increase satisfaction.
  • Ability to prioritize and manage multiple responsibilities.
  • Able to work in a fast-paced environment.
  • Take ownership of job responsibilities by initiating prompt and appropriate follow up and/or action to problems.

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screening.
We are an equal opportunity employer.
Responsibilities
  • Collect payments on past due bills to meet departmental goals.
  • Assist customers with all areas of service including collection issues, customer refunds, account adjustments, small balance write-off, customer reconciliations, and other adjustments.
  • Update records based on various reports/mail including offset tracker, deceased reports, faxes, and mail.
  • Accountable for reducing delinquency for assigned accounts.
  • Use good judgement to enlist the efforts of account reps, sales, and senior management when necessary to accelerate the collection process.
  • Must communicate and follow up effectively with department regarding customer accounts on a timely basis.
  • Create, update and track customers who have not made payments and send collection letters.
  • Complete weekly and monthly reports to the manager on all accounts over 60 days.
  • Organize and prioritize collections according to the severity of delinquency.
  • Utilize phone, computer, and mail to contact customers regarding collections.
  • Constantly inform customers of overdue accounts and amount currently owed.
  • Review terms of insurance and Medicaid.
  • Ensure all customer information is correct, including, but not limited to phone numbers and addresses.
  • Professional and polite when communicating with customers to reach payment solution and determine if debt can be collected.
  • Always adhere to federal and state laws dealing with debt collection.
  • Must be able to work independently and in a team environment.
  • Make account changes as needed for collections process and document in notes.
  • Promptly send terminations to appropriate staff as needed for collection accounts.
  • Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
  • Emphasize customer service in all aspects of operations.
  • Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
  • To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.
  • Reacts positively to change and performs other duties as assigned.

Apply