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Insurance Follow Up Jobs in Columbia, SC (NOW HIRING)

TRC Talent Solutions

PAR I & II

Columbia, SC · Remote

$17 - $21.75/hr

Perform second-tier insurance account follow-up on outstanding A/R balances * Resolve denied, underpaid, and unresolved insurance claims * Resolve aged accounts and payer issues * Work high-dollar ...

Addison Group

Medical Biller

Columbia, SC · On-site

$17 - $22/hr

Experience handling billing, insurance follow-up, and account resolution activities * Familiarity with CPT and ICD-10 coding principles * Working knowledge of revenue cycle workflows and billing ...

Addison Group

Medical Biller

Columbia, SC · On-site

$17 - $22/hr

Experience handling billing, insurance follow-up, and account resolution activities * Familiarity with CPT and ICD-10 coding principles * Working knowledge of revenue cycle workflows and billing ...

Insight Global

AR Followup

Eastover, SC · On-site

$21/hr

Update and verify insurance information accurately in Epic * Ensure claims are billed correctly and follow payer requirements * Communicate with team members via team chat to ask questions and ...

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Sales Representative - Insurance (Hybrid) - Columbia

Columbia, SC · On-site

$60K - $90K/yr

We are hiring an Insurance Sales Representative to work with individuals and families who have ... Maintain follow-up and ongoing communication * Use provided systems to track activity and manage ...

HUB

Insurance Sales Producer

Columbia, SC · On-site

HUB International Limited ("HUB") is one of the largest global insurance and employee benefits ... Work with clients to ensure the optimal coverage is offered, including quoting and/or follow-up * ...

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All JobsInsurance Follow Up JobsInsurance Follow Up Jobs in Columbia, SC

Insurance Follow Up information

See Columbia, SC salary details

$12

$17

$22

How much do insurance follow up jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for insurance follow up in Columbia, SC is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $18.70 per hour, depending on experience, location, and employer.

What is insurance follow up?

Insurance follow up refers to the process of contacting insurance companies to check the status of submitted claims, resolve denials, and ensure timely payment for healthcare services. Professionals in this role review accounts, identify unpaid or underpaid claims, and communicate with insurers to address issues or provide additional documentation. Their work helps healthcare providers maintain steady cash flow and reduces claim rejections or delays. Effective insurance follow up is crucial for the financial health of medical practices and hospitals.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance processes, and account reconciliation, typically supported by experience in healthcare administration. Familiarity with claims management software, electronic health records (EHRs), and payer portals is essential for efficient workflow. Attention to detail, persistence, and strong communication skills help resolve claim denials and negotiate with insurance representatives. These skills are crucial for maximizing reimbursements, reducing claim backlogs, and ensuring financial health for healthcare providers.

What are some common challenges faced in an insurance follow up role, and how can they be managed effectively?

One of the main challenges in an Insurance Follow Up role is dealing with delayed or denied claims, which often requires persistent communication with insurance companies and careful attention to detail. Additionally, navigating complex billing systems and staying updated on changing insurance policies can be demanding. Effective time management, strong organizational skills, and a proactive approach to problem-solving help professionals stay on top of their tasks and ensure timely reimbursement. Regular collaboration with billing teams and healthcare providers also supports accurate claim resolution and improves overall workflow.

What is the difference between Insurance Follow Up vs Insurance Claims Processor?

AspectInsurance Follow UpInsurance Claims Processor
CredentialsTypically requires knowledge of insurance policies and customer service skillsRequires understanding of claims procedures and insurance policies
Work EnvironmentOffice setting, often customer-facing or via phone/emailOffice-based, handling claim documentation and processing
Employer & IndustryInsurance companies, healthcare providers, or third-party administratorsInsurance companies, healthcare providers, or claims processing centers
Primary FocusFollowing up on unpaid or pending claims, customer communicationReviewing, processing, and adjudicating insurance claims

Insurance Follow Up and Insurance Claims Processor roles both operate within the insurance industry but focus on different stages of the claims process. Insurance Follow Up emphasizes communication and collection of pending claims, while Insurance Claims Processors handle the detailed review and processing of claims. Understanding these distinctions helps job seekers and employers target the right skills and responsibilities for each position.

What does an insurance follow-up specialist do?

An insurance follow-up specialist manages communication with clients, insurance companies, and healthcare providers to ensure claims are processed accurately and promptly. They review claim statuses, resolve discrepancies, and may use claims management software to track progress and improve claim outcomes.

What are the most commonly searched types of Insurance Follow Up jobs in Columbia, SC?

The most popular types of Insurance Follow Up jobs in Columbia, SC are:

What are popular job titles related to Insurance Follow Up jobs in Columbia, SC?

For Insurance Follow Up jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Insurance Follow Up jobs in Columbia, SC look for?

The top searched job categories for Insurance Follow Up jobs in Columbia, SC are:

Insurance Follow Up jobs near you
Infographic showing various Insurance Follow Up job openings in Columbia, SC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $36,286 per year, or $17.4 per hour.

Remote Insurance Follow-Up Representative

Annuity Health

Columbia, SC • On-site

$16 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

351st of 499 rated business services

Job description

Description:

A Remote Insurance Follow-Up Representative will be responsible for all collection functions for hospital and physician services. This primary responsibility of this position is account resolution which includes the following duties: reviewing accounts, following up with insurance companies on claim status, gathering and submitting any missing information, rebilling, appeals, and billing out secondary electronic or paper claims to all payers as needed.


Duties/Responsibilities

  • Provide customer service to various healthcare contract customers
  • Prepare, research and collect from various contracted health insurance payers
  • Research remits and Explanation of Benefits (EOBs) for complete accurate payments or denials
  • Provide or arrange for additional information when needed
  • Submit corrected claims or appeals
  • Request appropriate adjustments, when required
  • Identify items that require client assistance
  • Gather payor trends and provides feedback
  • Other duties as assigned


Required Skills/Knowledge

  • EPIC experience preferred
  • Microsoft Office
  • Knowledge in government and non-government billing guidelines for facility/physician
  • Knowledge in account/claim status, resolution and appeals process
  • Knowledge of the UB04 and HCFA forms
  • Excellent customer service and time management skills
  • High attention to detail required
  • Excellent verbal, written, and electronic communication skills required


Education/Experience

  • High school diploma or General Education Development (GED) certificate required
  • One to Two years of college preferred
  • Minimum of three years of experience preferred
  • Prior medical billing and insurance collections or healthcare revenue cycle experience preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

Requirements:


What Annuity Health employees say

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