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Insurance Claim Representative Jobs (NOW HIRING)

CCMSI

Multi-Line Claim Representative I

Chicago, IL · On-site +1

Multi Line Claim Representative I Location: Hybrid- Reporting to Chicago, IL Region Chicago-area ... Provide reports and monitor files, as required by excess insurers. * Compliance with Service ...

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How much do insurance claim representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for insurance claim representative in the United States is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.85 per hour, depending on experience, location, and employer.

What does an insurance claim representative do?

An Insurance Claim Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of the claim, review documentation, and determine the validity of the claim in accordance with policy terms. Their duties often include interviewing claimants and witnesses, inspecting property damage, and negotiating settlements. The goal is to ensure fair outcomes for both the insurance company and the customer, while adhering to legal and regulatory requirements.

What are the key skills and qualifications needed to thrive as an insurance claim representative, and why are they important?

To thrive as an Insurance Claim Representative, you need a strong understanding of insurance policies, claims processing, and investigation, usually supported by a relevant degree or experience in the insurance industry. Familiarity with claims management systems, documentation software, and sometimes industry certifications like AINS or CPCU is important. Excellent communication, negotiation, and problem-solving skills help in effectively resolving claims and managing customer expectations. These abilities are essential to ensure accurate claim assessments, maintain customer trust, and support the financial health of the insurance provider.

Is it hard to be an insurance claim representative?

Being an insurance claim representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but it is generally manageable with proper training and experience.

How do insurance claim representatives typically collaborate with other departments during the claims process?

Insurance Claim Representatives frequently work closely with underwriting, legal, and field adjuster teams to ensure thorough evaluation and resolution of claims. They often consult with underwriters to clarify policy coverage, coordinate with adjusters for on-site assessments, and partner with legal teams on complex or disputed claims. This cross-functional collaboration ensures each claim is handled efficiently and accurately, providing both customers and the company with fair outcomes. Effective communication and teamwork are essential skills for success in this role.
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Insurance Claim Representative jobs near you
Infographic showing various Insurance Claim Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $51,091 per year, or $24.6 per hour.

Property Claim Representative

CWA Recruiting

Newark, NJ • On-site

Other

Posted 27 days ago

Job description

Property Claim Representative

Property and Casualty Insurance

Hybrid - 3 days in office 2 days remote - Essex County, NJ


The ideal candidate will oversee claims from beginning to end. They will collaborate closely with independent adjusters. Responsibilities include reviewing contracts and consulting with legal counsel.


Property and Casualty insurance experience is essential. A background of 3-7 years in property claims is required, particularly with homeowners. Training will be provided for commercial property lines. This role is primarily desk-based, but a grasp of investigations is important.


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