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Insurance Claim Representative Jobs in Alabama (NOW HIRING)

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Sales - Roofing

Enterprise, AL · On-site

$70K - $150K/yr

We are seeking a motivated, results-driven Door-to-Door (D2D) Roofing Sales Representative to ... insurance claim assistance, providing homeowners with exceptional service from the initial ...

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Sales - Roofing

Dothan, AL · On-site

$70K - $150K/yr

We are seeking a motivated, results-driven Door-to-Door (D2D) Roofing Sales Representative to ... insurance claim assistance, providing homeowners with exceptional service from the initial ...

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Sales - Roofing

Ozark, AL · On-site

$70K - $150K/yr

We are seeking a motivated, results-driven Door-to-Door (D2D) Roofing Sales Representative to ... insurance claim assistance, providing homeowners with exceptional service from the initial ...

Outside Sales

Foley, AL · On-site

$500 - $5.0K/wk

... the insurance claim process when needed * Follow up on open opportunities * Build relationships within the community * Represent Dads Roofing professionally and ethically What We're Looking For

Outside Sales

Foley, AL · On-site

$500 - $5.0K/wk

... the insurance claim process when needed * Follow up on open opportunities * Build relationships within the community * Represent Dads Roofing professionally and ethically What We're Looking For

Outside Sales

Foley, AL · On-site

$500 - $5.0K/wk

... the insurance claim process when needed * Follow up on open opportunities * Build relationships within the community * Represent Dads Roofing professionally and ethically What We're Looking For

Customer Service Representative

Pelham, AL · On-site

$14.75 - $20/hr

Customer Service Representative Classic Collision is now hiring a Customer Service Representative ... Explain and educate customers on repair process on a high level, including insurance claim ...

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Insurance Claim Representative information

See Alabama salary details

$6

$22

$36

How much do insurance claim representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for insurance claim representative in Alabama is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $26.15 per hour, depending on experience, location, and employer.

What does an insurance claim representative do?

An Insurance Claim Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of the claim, review documentation, and determine the validity of the claim in accordance with policy terms. Their duties often include interviewing claimants and witnesses, inspecting property damage, and negotiating settlements. The goal is to ensure fair outcomes for both the insurance company and the customer, while adhering to legal and regulatory requirements.

What are the key skills and qualifications needed to thrive as an insurance claim representative, and why are they important?

To thrive as an Insurance Claim Representative, you need a strong understanding of insurance policies, claims processing, and investigation, usually supported by a relevant degree or experience in the insurance industry. Familiarity with claims management systems, documentation software, and sometimes industry certifications like AINS or CPCU is important. Excellent communication, negotiation, and problem-solving skills help in effectively resolving claims and managing customer expectations. These abilities are essential to ensure accurate claim assessments, maintain customer trust, and support the financial health of the insurance provider.

How do insurance claim representatives typically collaborate with other departments during the claims process?

Insurance Claim Representatives frequently work closely with underwriting, legal, and field adjuster teams to ensure thorough evaluation and resolution of claims. They often consult with underwriters to clarify policy coverage, coordinate with adjusters for on-site assessments, and partner with legal teams on complex or disputed claims. This cross-functional collaboration ensures each claim is handled efficiently and accurately, providing both customers and the company with fair outcomes. Effective communication and teamwork are essential skills for success in this role.

Is it hard to be an insurance claim representative?

Being an insurance claim representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but with proper training and experience, it becomes more manageable.

What are popular job titles related to Insurance Claim Representative jobs in Alabama?

For Insurance Claim Representative jobs in Alabama, the most frequently searched job titles are:

Infographic showing various Insurance Claim Representative job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,308 per year, or $22.3 per hour.

Billing Specialist - Alabama Cardiology Group

Gadsden, AL

$15.25 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New


Job description

Job Description

Why Join Us?

Be Valued for What You Bring to the Team  â€“ Competitive pay that rewards your hard work

Benefits You Can Count On – Medical, dental, vision, and life insurance coverage

Work Hard. Recharge Often. – Generous PTO and extended illness benefits

Invest in Your Future – 401(k) with company match

Grow With Us – Career development, learning opportunities, and advancement pathways

We Invest in Your Success – Licensure and certification reimbursement

Student Loan Support – Assistance available for eligible roles

Your Wins Deserve Recognition – Employee rewards and recognition programs

A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day

Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance. 

Great people. Great benefits. Meaningful work. Join us and make an impact
 

Job Summary
The Billing Specialist I is responsible for performing insurance claim processing, billing, and follow-up to ensure timely and accurate reimbursement. This position serves as the primary contact for insurance companies and other payers, researching and resolving claim issues while maintaining compliance with billing regulations and organizational policies. 
Essential Functions

  • Submits and processes claims accurately and efficiently, ensuring compliance with payer requirements and company policies.
  • Communicates with insurance companies, patients, and other stakeholders to resolve billing inquiries and maintain account status.
  • Reviews and reconciles credit balances, reclassifies revenue, and processes adjustments per transaction coding guidelines.
  • Monitors and resolves claim denials and rejections, identifying trends and implementing corrective actions.
  • Reviews and corrects claim filing edits based on payer requirements and electronic health record (EHR) system alerts.
  • Maintains accurate documentation of all billing actions in the practice management system.
  • Gathers, updates, and communicates billing policy changes, ensuring accessibility of up-to-date reference materials.
  • Collaborates with management, clinic staff, and coding teams to ensure proper billing and collection procedures.
  • Assists patients and insurance representatives with billing-related questions while maintaining professionalism.
  • Ensures compliance with HIPAA regulations and maintains confidentiality of patient financial and medical information.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.

Qualifications

  • 0-2 years of experience in medical billing, insurance claims processing, or revenue cycle management required

Knowledge, Skills and Abilities

  • Knowledge of medical billing processes, insurance claim procedures, and payer policies.
  • Strong understanding of healthcare revenue cycle operations and reimbursement methodologies.
  • Proficiency in electronic health records (EHR) and practice management systems (e.g., Athena, Cerner, Ingenious Med).
  • Ability to interpret explanation of benefits (EOBs), identify billing discrepancies, and take corrective action.
  • Excellent communication and interpersonal skills to interact with patients, providers, and payers professionally.
  • Strong analytical and problem-solving abilities to research and resolve billing issues.
  • Attention to detail and ability to manage multiple tasks while meeting deadlines.
  • Working knowledge of HIPAA regulations and the importance of maintaining patient confidentiality.

Licenses and Certifications

  • CPB- Certified Medical Biller issued by AAPC preferred or
  • Certified Medical Insurance Specialist (CMIS) issued by PMI preferred

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.