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Insurance Claim Representative Jobs in Alabama (NOW HIRING)

PathGroup

Patient Billing Representative

Birmingham, AL · On-site

Strong understanding of insurance claim processing to be able to resolve patient billing inquiries. * Excellent oral and written communication skills. * Problem-solving skills to research and provide ...

DADS ROOFING LLC

Outside Sales

Foley, AL · On-site

$500 - $5.0K/wk

... the insurance claim process when needed * Follow up on open opportunities * Build relationships within the community * Represent Dads Roofing professionally and ethically What We're Looking For

DADS ROOFING LLC

Outside Sales

Foley, AL · On-site

$500 - $5.0K/wk

... the insurance claim process when needed * Follow up on open opportunities * Build relationships within the community * Represent Dads Roofing professionally and ethically What We're Looking For

DADS ROOFING LLC

Outside Sales

Foley, AL · On-site

$500 - $5.0K/wk

... the insurance claim process when needed * Follow up on open opportunities * Build relationships within the community * Represent Dads Roofing professionally and ethically What We're Looking For

Classic Collision

Customer Service Representative

Pelham, AL · On-site

$14.75 - $20/hr

Customer Service Representative Classic Collision is now hiring a Customer Service Representative ... Explain and educate customers on repair process on a high level, including insurance claim ...

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Insurance Claim Representative information

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$36

How much do insurance claim representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for insurance claim representative in Alabama is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $26.15 per hour, depending on experience, location, and employer.

What does an insurance claim representative do?

An Insurance Claim Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of the claim, review documentation, and determine the validity of the claim in accordance with policy terms. Their duties often include interviewing claimants and witnesses, inspecting property damage, and negotiating settlements. The goal is to ensure fair outcomes for both the insurance company and the customer, while adhering to legal and regulatory requirements.

What are the key skills and qualifications needed to thrive as an insurance claim representative, and why are they important?

To thrive as an Insurance Claim Representative, you need a strong understanding of insurance policies, claims processing, and investigation, usually supported by a relevant degree or experience in the insurance industry. Familiarity with claims management systems, documentation software, and sometimes industry certifications like AINS or CPCU is important. Excellent communication, negotiation, and problem-solving skills help in effectively resolving claims and managing customer expectations. These abilities are essential to ensure accurate claim assessments, maintain customer trust, and support the financial health of the insurance provider.

Is it hard to be an insurance claim representative?

Being an insurance claim representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but it is generally manageable with proper training and experience.

How do insurance claim representatives typically collaborate with other departments during the claims process?

Insurance Claim Representatives frequently work closely with underwriting, legal, and field adjuster teams to ensure thorough evaluation and resolution of claims. They often consult with underwriters to clarify policy coverage, coordinate with adjusters for on-site assessments, and partner with legal teams on complex or disputed claims. This cross-functional collaboration ensures each claim is handled efficiently and accurately, providing both customers and the company with fair outcomes. Effective communication and teamwork are essential skills for success in this role.
What are popular job titles related to Insurance Claim Representative jobs in Alabama? For Insurance Claim Representative jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Insurance Claim Representative jobs in Alabama look for? The top searched job categories for Insurance Claim Representative jobs in Alabama are:
Insurance Claim Representative jobs near you
Infographic showing various Insurance Claim Representative job openings in Alabama as of July 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $46,308 per year, or $22.3 per hour.

Experienced Catastrophe Claims Representative

Auto Owners Insurance Company

Birmingham, AL • Hybrid

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

*There are multiple positions open across the 26 states in which we operate. The current locations for which we are seeking CAT Claim Reps are located in the job posting.*

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated claims professional to join our team. The position requires the following, but is not limited to:

  • Frequent travel up to 21 days at a time and is required upon short notice to location of catastrophe, which would most likely be out of state.
  • Can meet the physical demands required for the position including carrying and climbing a ladder.
  • Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability and pay or deny losses.
  • Familiar with insurance coverage by studying insurance policies, endorsements and forms.
  • Work towards the resolution of claims, possibly attending arbitrations, mediations, depositions or trials as necessary.
  • Ensure that claims payments are issued in a timely and accurate manner.

Desired Skills & Experience

  • Bachelor's degree or equivalent experience
  • Minimum of 2 years claims handling experience or comparable experience
  • Field claims experience with multi-line property and casualty claims and wind/hail
  • Proficient with Xactimate software
  • Above-average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Possess a valid driver's license
  • Military experience is considered

Benefits

Competitive salary, matching 401(k) retirement plans, fully funded pension plan, bonus programs, paid holidays, vacation days, personal days, paid sick leave and a comprehensive health care plan.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

#LI-KC1 #LI-Hybrid

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