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Insurance Claim Representative Jobs (NOW HIRING)

Chubb

Claim Representative

Alpharetta, GA

Claim Representative, Workers' Compensation Location: Alpharetta, Georgia About the Role: As a ... Communicate with insured parties, claimants, and medical providers * Investigate claims and manage ...

Chubb

Claim Representative

Philadelphia, PA

Claim Representative, Workers' Compensation Location: Alpharetta, Georgia About the Role: As a ... Communicate with insured parties, claimants, and medical providers * Investigate claims and manage ...

Chubb

Claim Representative

Philadelphia, PA

Claim Representative, Workers' Compensation Location: Alpharetta, Georgia About the Role: As a ... Communicate with insured parties, claimants, and medical providers * Investigate claims and manage ...

Chubb

Claim Representative

Alpharetta, GA · On-site

Claim Representative, Workers' Compensation Location: Alpharetta, Georgia About the Role: As a ... Communicate with insured parties, claimants, and medical providers * Investigate claims and manage ...

Chubb

Claim Representative

Philadelphia, PA · On-site

Claim Representative, Workers' Compensation Location: Alpharetta, Georgia About the Role: As a ... Communicate with insured parties, claimants, and medical providers * Investigate claims and manage ...

Chubb

Claim Representative

Philadelphia, PA · On-site

Claim Representative, Workers' Compensation Location: Alpharetta, Georgia About the Role: As a ... Communicate with insured parties, claimants, and medical providers * Investigate claims and manage ...

AmTrust Financial

Claim Representative

Southington, CT · On-site

Property Claim Representative Under moderate supervision The Property Claim Representative is ... Excellent knowledge of property insurance policies, coverages, laws, and regulations. * Excellent ...

AmTrust Financial

Claim Representative

Dallas, TX · On-site

Property Claim Representative Under moderate supervision The Property Claim Representative is ... Excellent knowledge of property insurance policies, coverages, laws, and regulations. * Excellent ...

AmTrust Financial

Claim Representative

Alpharetta, GA · On-site

Property Claim Representative Under moderate supervision The Property Claim Representative is ... Excellent knowledge of property insurance policies, coverages, laws, and regulations. * Excellent ...

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Insurance Claim Representative information

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How much do insurance claim representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for insurance claim representative in the United States is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.85 per hour, depending on experience, location, and employer.

What does an insurance claim representative do?

An Insurance Claim Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of the claim, review documentation, and determine the validity of the claim in accordance with policy terms. Their duties often include interviewing claimants and witnesses, inspecting property damage, and negotiating settlements. The goal is to ensure fair outcomes for both the insurance company and the customer, while adhering to legal and regulatory requirements.

What are the key skills and qualifications needed to thrive as an insurance claim representative, and why are they important?

To thrive as an Insurance Claim Representative, you need a strong understanding of insurance policies, claims processing, and investigation, usually supported by a relevant degree or experience in the insurance industry. Familiarity with claims management systems, documentation software, and sometimes industry certifications like AINS or CPCU is important. Excellent communication, negotiation, and problem-solving skills help in effectively resolving claims and managing customer expectations. These abilities are essential to ensure accurate claim assessments, maintain customer trust, and support the financial health of the insurance provider.

Is it hard to be an insurance claim representative?

Being an insurance claim representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but it is generally manageable with proper training and experience.

How do insurance claim representatives typically collaborate with other departments during the claims process?

Insurance Claim Representatives frequently work closely with underwriting, legal, and field adjuster teams to ensure thorough evaluation and resolution of claims. They often consult with underwriters to clarify policy coverage, coordinate with adjusters for on-site assessments, and partner with legal teams on complex or disputed claims. This cross-functional collaboration ensures each claim is handled efficiently and accurately, providing both customers and the company with fair outcomes. Effective communication and teamwork are essential skills for success in this role.
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Insurance Claim Representative jobs near you
Infographic showing various Insurance Claim Representative job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $51,091 per year, or $24.6 per hour.

Claim Representative

Chubb

Alpharetta, GA

Full-time

Posted 15 days ago

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

141st of 301 rated insurance

Job description

Job Title: Claim Representative, Workers' Compensation
Location: Alpharetta, Georgia 

About the Role:
As a Claim Representative, you will be responsible for handling workers' compensation medical-only claims. This includes managing claims from initiation to resolution, collaborating with customers and medical providers, and ensuring fair and equitable outcomes throughout the process.

Key Responsibilities:

  • Manage workers' compensation medical-only claims from setup to closure
  • Communicate with insured parties, claimants, and medical providers
  • Investigate claims and manage medical treatment
  • Prepare reports and keep claim files updated
  • Set and adjust claim reserves as needed
  • Ensure compliance with state regulations
  • Refer claims for subrogation when needed
  • Collaborate and provide excellent customer service throughout the process

Why Join Us?

  • On-the-job training provided
  • Fast-paced, supportive team environment
  • Opportunity to grow your career in insurance
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

What We're Looking For:

  • Bachelor's degree preferred
  • Strong communication and organizational skills
  • Ability to multitask and meet deadlines
  • Team player with good decision-making skills
  • Proficient in Microsoft Office
  • Experience in claims or insurance is a plus, but not required (training provided)
  • Eligible to obtain claim adjuster licenses in GA, FL, NC, SC, WV, and DE within 90 days of hire
  • Knowledge of medical terminology or bill processing is a plus

What Chubb employees say

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Hours and flexibility

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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