ZipRecruiter

Log In

1

Insurance Claim Representative Jobs in California

next page

Showing results 1-20

All JobsInsurance Claim Representative JobsInsurance Claim Representative Jobs in California

Insurance Claim Representative information

See California salary details

$6

$24

$39

How much do insurance claim representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance claim representative in California is $24.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $28.46 per hour, depending on experience, location, and employer.

What does an insurance claim representative do?

An Insurance Claim Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of the claim, review documentation, and determine the validity of the claim in accordance with policy terms. Their duties often include interviewing claimants and witnesses, inspecting property damage, and negotiating settlements. The goal is to ensure fair outcomes for both the insurance company and the customer, while adhering to legal and regulatory requirements.

What are the key skills and qualifications needed to thrive as an insurance claim representative, and why are they important?

To thrive as an Insurance Claim Representative, you need a strong understanding of insurance policies, claims processing, and investigation, usually supported by a relevant degree or experience in the insurance industry. Familiarity with claims management systems, documentation software, and sometimes industry certifications like AINS or CPCU is important. Excellent communication, negotiation, and problem-solving skills help in effectively resolving claims and managing customer expectations. These abilities are essential to ensure accurate claim assessments, maintain customer trust, and support the financial health of the insurance provider.

Is it hard to be an insurance claim representative?

Being an insurance claim representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but it is generally manageable with proper training and experience.

How do insurance claim representatives typically collaborate with other departments during the claims process?

Insurance Claim Representatives frequently work closely with underwriting, legal, and field adjuster teams to ensure thorough evaluation and resolution of claims. They often consult with underwriters to clarify policy coverage, coordinate with adjusters for on-site assessments, and partner with legal teams on complex or disputed claims. This cross-functional collaboration ensures each claim is handled efficiently and accurately, providing both customers and the company with fair outcomes. Effective communication and teamwork are essential skills for success in this role.

What are popular job titles related to Insurance Claim Representative jobs in California?

For Insurance Claim Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Insurance Claim Representative jobs in California look for?

The top searched job categories for Insurance Claim Representative jobs in California are:

What cities in California are hiring for Insurance Claim Representative jobs?

Cities in California with the most Insurance Claim Representative job openings:

Insurance Claim Representative jobs near you
Infographic showing various Insurance Claim Representative job openings in California as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,422 per year, or $24.2 per hour.

Claim Representative II - Casualty

Capital Insurance Group

Bakersfield, CA • On-site

$58K - $97K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Why CIG?
At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career!
CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.
Why Choose CIG's Claim's Team?
CIG claims department is here to support our insureds throughout their claims process. We work directly with our agency partners and policyholders to accomplish successful claim resolutions. Join the claims operation and you can be part of a team who provides excellent service, build relationships, and achieves successful outcomes for our clients.
Learn more about what it means to be a Claim Representative II - Casualty HERE!
Benefits
  • Accrue twenty-one days of Paid Time Off during your first year
  • Up to eighty-seven percent of benefits are covered by CIG for you and your family members
    • Medical, Dental, Vision plans, Telehealth
  • One hundred percent covered plans
    • Basic Life & AD&D
    • Employee Assistance
    • Leave Management
    • Long Term Disability
    • Short Term Disability (Outside of CA)
    • Employee Benefit Advocacy Hot Line
  • Family Caregiver Support (Homethrive)
  • Child Care Resources (Tootris)
  • Business Travel Accident Protection
  • Voluntary benefit offerings
    • Short-term Disability (CA only)
    • Voluntary Life AD&D self, spouse, and child plans
    • Flexible Spending (FSA)
    • Health Savings (HSA)
    • Hospital Indemnity
    • Accidental Injury
    • Pet Insurance
    • Commuter Benefit
  • Critical Illness
  • ARAG Legal Services
  • Norton LifeLock
  • Nine paid holidays, plus two floating holidays
  • Above and Beyond Reward Recognition Program
    • Kudos & Shout Out Points Program
    • Quarterly Above and Beyond Bonus Program
    • Annual Above and Beyond Bonus Program
  • Competitive compensation
    • Base compensation
    • Salary Management Spot Bonuses
    • Annual Incentive/Profit sharing program, potential payout annually based on company results.
  • Discount partnerships
    • Gym memberships, credit union, travel, shopping, restaurants, theme parks, and more
  • Insurance, educational reimbursement, and bonus programs
  • Employee Referral Bonus Program
  • Home and Auto Insurance Discount Program.
  • Paid Volunteer Time - Through company-planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!
  • Retirement savings benefit (401k and Roth + match)
  • Health & Financial Wellness
    • Wellness platform, tools, and events - Vitality
    • Health Savings Account - match
    • Financial Wellness Resources
Work Environment
This is a hybrid-eligible position, where Monday through Wednesday would be working in our Bakersfield, CA offices, with Thursday and Friday eligible for work-from-home days.
Job Summary
The primary purpose of a Casualty Claim Representative II - Casualty is to investigate, evaluate, and resolve commercial and personal lines casualty claims. Specific emphasis should be given to analyzing coverage, bodily injuries, negotiating and working with outside counsel. Focus on managing expenses and understanding personal and commercial line policies, including issuance of Reservations of Rights. Demonstrates superior claim service and produces appropriate claim settlements to our clients. It is incumbent upon this individual to understand regulations and the jurisdiction(s) involved in the claims being evaluated.
Minimum Requirements
  • Bachelor's degree and three to five years of casualty claim handling experience or five + years casualty claim handling experience.
  • Advanced technical training in insurance claim field and/or recognized insurance designation is preferred.
  • Must have experienced understanding and detailed knowledge of Commercial and Personal Lines Auto and General Liability, and policy language and coverages
  • Mathematically proficient with the ability to comprehend charts and graphs
  • Proven ability to comprehend contracts pertaining to relationships amongst insured parties and/or landlord/tenant/property management.
  • Ability to multi-task and deal with numerous complex problems or issues simultaneously
  • Must be able to travel within assigned territory and maintain a valid driver's license
Career Path potential:
  • Claim Representative II & III- Habitability/Casualty
  • Claim Representative III & IV- Commercial and General Liability

Salary Range: $58,755.00 - 97,926.00
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.

Apply