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Insurance Claim Representative Jobs in California

The Whiteside Agency

Claim Operations Specialist

Diamond Bar, CA · On-site

$45K - $74K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... insurers in the industry for over 170 years. Join us to discover a culture that is rooted in ... CUSTOMER ENGAGEMENT: Serves as a customer service representative for the claim department by ...

CCMSI

WC Claim Associate I LevelUP

Irvine, CA · Remote

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... insurance career through our LevelUp Claims Training Program --a structured, paid development ... Treat every claim like it represents a real person's livelihood * Keep commitments--strong ...

CCMSI

WC Claim Associate I LevelUP

Irvine, CA · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... insurance career through our LevelUp Claims Training Program -a structured, paid development ... Representative I position with continued career growth opportunities. Build Your Career With ...

CCMSI

WC Claim Associate I LevelUP

Irvine, CA · Remote

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... insurance career through our LevelUp Claims Training Program -a structured, paid development ... Representative I position with continued career growth opportunities. Build Your Career With ...

CCMSI

WC Claim Associate I LevelUP

Irvine, CA · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... insurance career through our LevelUp Claims Training Program -a structured, paid development ... Representative I position with continued career growth opportunities. Build Your Career With ...

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All JobsInsurance Claim Representative JobsInsurance Claim Representative Jobs in California

Insurance Claim Representative information

See California salary details

$6

$24

$39

How much do insurance claim representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance claim representative in California is $24.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $28.46 per hour, depending on experience, location, and employer.

What does an insurance claim representative do?

An Insurance Claim Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of the claim, review documentation, and determine the validity of the claim in accordance with policy terms. Their duties often include interviewing claimants and witnesses, inspecting property damage, and negotiating settlements. The goal is to ensure fair outcomes for both the insurance company and the customer, while adhering to legal and regulatory requirements.

What are the key skills and qualifications needed to thrive as an insurance claim representative, and why are they important?

To thrive as an Insurance Claim Representative, you need a strong understanding of insurance policies, claims processing, and investigation, usually supported by a relevant degree or experience in the insurance industry. Familiarity with claims management systems, documentation software, and sometimes industry certifications like AINS or CPCU is important. Excellent communication, negotiation, and problem-solving skills help in effectively resolving claims and managing customer expectations. These abilities are essential to ensure accurate claim assessments, maintain customer trust, and support the financial health of the insurance provider.

How do insurance claim representatives typically collaborate with other departments during the claims process?

Insurance Claim Representatives frequently work closely with underwriting, legal, and field adjuster teams to ensure thorough evaluation and resolution of claims. They often consult with underwriters to clarify policy coverage, coordinate with adjusters for on-site assessments, and partner with legal teams on complex or disputed claims. This cross-functional collaboration ensures each claim is handled efficiently and accurately, providing both customers and the company with fair outcomes. Effective communication and teamwork are essential skills for success in this role.

Is it hard to be an insurance claim representative?

Being an insurance claim representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but it is generally manageable with proper training and experience.

What are popular job titles related to Insurance Claim Representative jobs in California?

For Insurance Claim Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Insurance Claim Representative jobs in California look for?

The top searched job categories for Insurance Claim Representative jobs in California are:

What cities in California are hiring for Insurance Claim Representative jobs?

Cities in California with the most Insurance Claim Representative job openings:

Insurance Claim Representative jobs near you
Infographic showing various Insurance Claim Representative job openings in California as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,422 per year, or $24.2 per hour.

Auto Liability Claim Rep - Diamond Bar, CA

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Diamond Bar, CA

$67K - $110K/yr

Full-time

Posted 12 days ago

Job description


ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$67,000.00 - $110,600.00
Target Openings
5
What Is the Opportunity?
This role is eligible for a sign-on bonus. 
Be the Hero in Someone's Story
When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most.
As a Claim Rep, you will be responsible for managing, evaluating, and processing claims in a timely and accurate manner. 
In this detail-oriented and customer focused role, you will work closely with insureds to ensure claims are resolved efficiently while maintaining a high level of professionalism, empathy, and service throughout the claims handling process
What Will You Do?
Provide quality claim handling of auto claims including customer contacts, coverage, investigation, evaluation, reserving, negotiation, and resolution in accordance with company policies, compliance, and state specific regulations.
Communicate with policyholders, claimants, providers, and other stakeholders to gather information and provide updates.
Determine claim eligibility, coverage, liability, and settlement amounts.
Ensure accurate and complete documentation of claim files and transactions.
Identify and escalate potential fraud or complex claims for further investigation.
Coordinate with internal teams such as investigators, legal, and customer service, as needed.

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