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Pip Claims Representative Jobs (NOW HIRING)

PIP Claims Adjuster

Miami, FL

$47K - $61K/yr

... the PIP exposure, and identify situations where claims may require special investigation ... Negotiate settlements with claimants or their representatives, ensuring fair and equitable ...

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Pip Claims Representative information

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$6

$24

$40

How much do pip claims representative jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for pip claims representative in the United States is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Pip Claims Representative vs Insurance Claims Adjuster?

AspectPip Claims RepresentativeInsurance Claims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require licensingHigh school diploma; licensing varies by state
Work EnvironmentOffice settings, claims processing centersOffice, field, or remote settings depending on the employer
Industry UsagePrimarily in personal injury and health insurance sectorsBroader insurance industry including auto, property, health
Common Search/ComparisonYesYes

The Pip Claims Representative and Insurance Claims Adjuster roles share similarities in credentials and work environments, often working within insurance companies to evaluate and process claims. However, Pip Claims Representatives specifically handle personal injury protection claims related to auto insurance, while Insurance Claims Adjusters manage a wider range of insurance claims across various sectors. Both roles require strong analytical skills and knowledge of insurance policies, but their focus areas differ.

What is a PIP Claims Representative?

A PIP Claims Representative is an insurance professional who handles Personal Injury Protection (PIP) claims. Their main responsibility is to review, investigate, and process claims made by policyholders or claimants for medical expenses and lost wages resulting from auto accidents, regardless of who was at fault. They work closely with customers, medical providers, and sometimes legal representatives to ensure claims are handled promptly and in accordance with state laws and policy terms. PIP Claims Representatives must have a strong understanding of insurance policies, medical terminology, and relevant regulations.

What are some common challenges faced by a PIP Claims Representative during the claims process?

As a PIP Claims Representative, one common challenge is balancing timely claim processing with thorough investigation to prevent fraud and ensure accurate settlements. Representatives frequently interact with policyholders, medical providers, and legal professionals, requiring strong communication and negotiation skills. Additionally, managing a high volume of cases while staying updated on evolving regulations and documentation requirements can be demanding. Developing effective time management and attention to detail is crucial for success in this role.

What are the key skills and qualifications needed to thrive as a PIP Claims Representative, and why are they important?

To thrive as a PIP Claims Representative, you need a strong understanding of insurance policies, claims processing procedures, and relevant state laws, often supported by a degree in business or a related field. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Attention to detail, effective communication, and strong negotiation skills help set you apart in this role. These skills ensure accurate claims handling, timely resolution, and excellent customer service, which are crucial for both client satisfaction and compliance.
More about Pip Claims Representative jobs
What states have the most Pip Claims Representative jobs? States with the most job openings for Pip Claims Representative jobs include:
Infographic showing various Pip Claims Representative job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $51,091 per year, or $24.6 per hour.
Experienced PIP Claims Representative

Experienced PIP Claims Representative

Auto-Owners Insurance

Troy, MI • On-site

Other

Retirement, PTO

Posted 9 days ago


Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

17th of 281 rated insurance


Job description

PIP Claims Representative

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as an experienced PIP Claims Representative. The position requires the following but is not limited to:

  • Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, and pay benefits that are owed.
  • Review medical bills, authorize payments and ensure payments are issued in a timely and accurate manner in accordance with the Michigan No Fault Statute.
  • Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary.
  • Service the needs of agents, policyholders and others.
  • Handle investigations by phone and mail.
  • Conduct claim investigations on complex claims.

Desired Skills & Experience

  • Bachelor's degree or equivalent experience.
  • Two or more years of insurance claims handling experience, preferably in PIP claims or related experience.
  • Educational coursework in insurance are desirable.
  • Above average communication skills (written and verbal).
  • Ability to resolve complex issues.
  • Organize and interpret data.
  • Ability to handle multiple assignments with attention to detail.

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.


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