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Presales Agent

San Antonio, TX · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Type Full-time Description The biBerk presales agent will report to the Presales Team Leader. They will be responsible for answering and responding to incoming calls by triaging and distributing ...

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Biberk information

What is Biberk?

Biberk is an insurance company that specializes in providing small business insurance solutions. They offer a range of coverage options, including general liability, professional liability, workers’ compensation, and commercial auto insurance. Biberk operates primarily online, making it easy for small business owners to get quotes, purchase policies, and manage their insurance needs digitally. The company is part of the Berkshire Hathaway Insurance Group, giving it strong financial backing and credibility. Their services are tailored to help small businesses protect themselves from common risks and liabilities.

What is the difference between Biberk vs Insurance Underwriter?

AspectBiberkInsurance Underwriter
CredentialsTypically requires a high school diploma or equivalent; some roles may prefer a bachelor's degree in finance or related fieldRequires a bachelor's degree, often in finance, economics, or related fields; certifications like CPCU are common
Work EnvironmentOnline platform focused on providing insurance coverage for small businesses and schoolsOffice or remote; evaluates insurance applications and assesses risk for various policies
Industry UsageUsed by insurance companies to offer specific policies, especially in the education sectorWidely used across insurance companies to determine policy terms and pricing

While Biberk is a digital insurance provider focusing on small business and school coverage, an Insurance Underwriter assesses risk and determines policy terms for various insurance products. Both roles involve understanding insurance policies, but Biberk operates as a service platform, whereas an Insurance Underwriter is a key decision-maker within insurance companies.

What are the key skills and qualifications needed to thrive as an insurance agent at Biberk, and why are they important?

To thrive as an Insurance Agent at biBERK, you need a solid understanding of insurance products, sales techniques, and customer service, typically supported by a relevant state insurance license. Familiarity with CRM software, online quoting tools, and underwriting platforms is often required. Strong interpersonal communication, problem-solving abilities, and a customer-focused mindset help agents stand out. These skills and qualifications are crucial for effectively matching clients with suitable coverage and ensuring high levels of satisfaction in a competitive industry.

What types of teams and departments does a role at Biberk typically collaborate with, and how does this impact daily responsibilities?

At biBerk, professionals often work closely with teams across underwriting, claims, customer service, and IT, depending on the specific position. Collaboration is essential, as daily tasks may involve coordinating with underwriters to assess risk, working with claims adjusters for policyholder support, or partnering with technology teams to enhance digital solutions. This cross-functional teamwork helps ensure that customers receive efficient and informed service, while also providing opportunities for learning and professional growth within the organization.
More about Biberk jobs

What cities are hiring for Biberk jobs?

Cities with the most Biberk job openings:

What are the most commonly searched types of Biberk jobs?

The most popular types of Biberk jobs are:

What states have the most Biberk jobs?

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What job categories do people searching Biberk jobs look for?

The top searched job categories for Biberk jobs are:

Biberk jobs near you
Infographic showing various Biberk job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 86% Physical, 7% Hybrid, and 7% Remote job distribution.

Client Services Representative

Berkshire Hathaway Direct Insurance Company

Pittston, PA • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Description:

biBerk, a Berkshire Hathaway company, has been experiencing substantial growth since it started...and is anticipating even more growth to come! We are an internet-driven company that offers business insurance, such as workers' comp, liability, commercial auto and umbrella policies. We are looking for enthusiastic service professionals to join and grow with our team!


Job Responsibilities

The Client Services Representative will be responsible for, but not limited to:

  • Maintaining industry leading service standards
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Timely entry of all inbound leads
  • Availability and dependability to multitask
  • Highly focused on a total team environment
Requirements:

We are looking for candidates with the following qualifications:

  • Current P&C License preferred but not required
  • Customer service experience
  • Auto Insurance experience preferred
  • Experience in the insurance industry
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work


About Us


biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.


BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include:

  • Medical (PPO/HDHP), vision, disability, and life insurance.
  • Enhanced dental plan with orthodontia coverage in addition to a standard plan.
  • Generous PTO plan for all benefit-time eligible employees.
  • Paid company holidays and 4 floating holidays.
  • Paid parental leave.
  • Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
  • Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
  • Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
  • Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
  • Voluntary benefits that include accident, critical illness, and hospital indemnity.
  • Employee discount and rewards program on travel, tickets, electronics, home, and more.


In accordance with pay transparency laws and regulations, the following good faith starting compensation is being provided. The starting compensation for this position is $19.00 per hour plus commission and/or incentive pay potential. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.

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