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Insurance Claim Representative Jobs in Kansas (NOW HIRING)

Chubb

ESIS Claim Representative, AGL

Bucyrus, KS · On-site

Evaluates facts supplied by investigation to determine extent of liability of the insured, if any ... Informs claimants, insureds/customers or attorney of denial of claim when applicable.

Chubb

ESIS Claim Representative, AGL

Overland Park, KS · On-site

Evaluates facts supplied by investigation to determine extent of liability of the insured, if any ... Informs claimants, insureds/customers or attorney of denial of claim when applicable. Chubb is a ...

Chubb

ESIS Claims Representative, AGL

Overland Park, KS · On-site

$57K - $83K/yr

ESIS is seeking an experienced Auto, General, and Liability (AGL) Claim Representative for the ... claim is denied, when applicable. Chubb is a world leader in insurance. With operations in 54 ...

Chubb

ESIS Claims Representative, AGL

Overland Park, KS · On-site

$57K - $83K/yr

ESIS is seeking an experienced Auto, General, and Liability (AGL) Claim Representative for the ... claim is denied, when applicable. Chubb is a world leader in insurance. With operations in 54 ...

Chubb

ESIS Claims Representative, AGL

Overland Park, KS · On-site

$57K - $83K/yr

ESIS is seeking an experienced Auto, General, and Liability (AGL) Claim Representative for the ... Knowledge of insurance coverages and a solid understanding of applicable legal principles.

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Insurance Claim Representative information

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How much do insurance claim representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for insurance claim representative in Kansas is $21.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $25.72 per hour, depending on experience, location, and employer.

What does an insurance claim representative do?

An Insurance Claim Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of the claim, review documentation, and determine the validity of the claim in accordance with policy terms. Their duties often include interviewing claimants and witnesses, inspecting property damage, and negotiating settlements. The goal is to ensure fair outcomes for both the insurance company and the customer, while adhering to legal and regulatory requirements.

What are the key skills and qualifications needed to thrive as an insurance claim representative, and why are they important?

To thrive as an Insurance Claim Representative, you need a strong understanding of insurance policies, claims processing, and investigation, usually supported by a relevant degree or experience in the insurance industry. Familiarity with claims management systems, documentation software, and sometimes industry certifications like AINS or CPCU is important. Excellent communication, negotiation, and problem-solving skills help in effectively resolving claims and managing customer expectations. These abilities are essential to ensure accurate claim assessments, maintain customer trust, and support the financial health of the insurance provider.

How do insurance claim representatives typically collaborate with other departments during the claims process?

Insurance Claim Representatives frequently work closely with underwriting, legal, and field adjuster teams to ensure thorough evaluation and resolution of claims. They often consult with underwriters to clarify policy coverage, coordinate with adjusters for on-site assessments, and partner with legal teams on complex or disputed claims. This cross-functional collaboration ensures each claim is handled efficiently and accurately, providing both customers and the company with fair outcomes. Effective communication and teamwork are essential skills for success in this role.

Is it hard to be an insurance claim representative?

Being an insurance claim representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but with proper training and experience, it becomes more manageable.

What are popular job titles related to Insurance Claim Representative jobs in Kansas?

For Insurance Claim Representative jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Insurance Claim Representative jobs in Kansas look for?

The top searched job categories for Insurance Claim Representative jobs in Kansas are:

Insurance Claim Representative jobs near you
Infographic showing various Insurance Claim Representative job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,566 per year, or $21.9 per hour.

Workers Compensation Associate Claim Representative

Overland Park, KS • On-site

The Travelers Indemnity Company
10K+ employees
Learn more about The Travelers Indemnity Companyexternal

$52K - $86K/yr

Full-time

Medical, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Who Are We?
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$52,600.00 - $86,800.00
Target Openings
1
What Is the Opportunity?
As an Associate Claim Rep, Workers Compensation, you will receive comprehensive training in claim handling, customer service, and policy interpretation while working alongside experienced claim professionals. This position focuses on developing your skills and knowledge to successfully manage workers compensation claims.
This program can typically last up to 12 months and upon successful completion of this program you will have the skills needed to handle claims independently and progress toward full claims handling responsibility.
What Will You Do?
  • Actively participate in structured training classes covering insurance policies, specific claim processes, systems, and procedures, including virtual, classroom, and on-the-job training.
  • Assist in reviewing, investigating, and documenting Workers Compensation claims under close supervision.
  • Investigate, develop, and evaluate action plans for claim resolution. Assess coverage and determine if a claim is compensable under Workers Compensation including evaluating claims for potential fraud.
  • Participate in Telephonic and/or onsite File Reviews.
  • Learn how to determine coverage, compensability, and exposure based on policy terms and claim facts.
  • Gather information from policyholders, claimants, witnesses, and third-party providers.
  • Communicate and apprise all parties regarding claim status which may include our business customers, injured employees, medical providers, and legal counsel.
  • Maintain accurate records of claim activity in claim management systems.
  • Achieve a positive result by returning an injured party to work when appropriate. This may include coordinating medical treatment in collaboration with internal or external resources.
  • Demonstrate openness to continuous learning, particularly in AI and digital transformation.
  • Acquire and maintain relevant Insurance License(s) to comply with state and Travelers' requirements within three months of starting the job.
  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?
  • Bachelor's Degree.
  • Previous internship or work experience in customer service or insurance.
  • Willingness to obtain an active adjuster license where required by state law.
  • Proficient in Microsoft Office (Word, Excel, Outlook); willingness to learn claims management.
  • Strong verbal and written communication skills with the ability to convey information clearly and professionally.
  • Ability to exercise sound judgement and make effective decisions within established authority.
  • Exceptional customer service skills and commitment to providing a positive experience for insureds and claimants.
  • Attention to detail and organizational skills; ability to manage multiple tasks and prioritize effectively.
  • Basic conflict resolution skills; willingness to learn techniques for facilitating productive discussions and negotiations.
  • Demonstrated openness to continuous learning.

What is a Must Have?
  • High School Diploma or GED and one year of customer service experience.

What Is in It for You?
  • Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

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