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Insurance Claim Representative Jobs in Kansas (NOW HIRING)

Auto, General, and Liability Claim Representative ESIS is seeking an experienced Auto, General, and ... Knowledge of insurance coverages and a solid understanding of applicable legal principles.

ESIS is seeking an experienced Auto, General, and Liability (AGL) Claim Representative for the ... Knowledge of insurance coverages and a solid understanding of applicable legal principles.

Claims Specialist

Wichita, KS ยท On-site

$65K - $75K/yr

... with customer insurance claim records and job folders * Complete in-house supplementing for new claims * Update project boards and process completed job folders * Communicate with sales reps, ...

Cyber Claim Counsel

Overland Park, KS ยท On-site

$111K - $184K/yr

... represents a broad range of salaries for this role across the country. The actual salary for this ... Bond & Specialty Insurance (BSI) provides management and professional liability, cyber, crime ...

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Insurance Claim Representative information

See Kansas salary details

$6

$21

$35

How much do insurance claim representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for insurance claim representative in Kansas is $21.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $25.72 per hour, depending on experience, location, and employer.

What does an insurance claim representative do?

An Insurance Claim Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of the claim, review documentation, and determine the validity of the claim in accordance with policy terms. Their duties often include interviewing claimants and witnesses, inspecting property damage, and negotiating settlements. The goal is to ensure fair outcomes for both the insurance company and the customer, while adhering to legal and regulatory requirements.

What are the key skills and qualifications needed to thrive as an insurance claim representative, and why are they important?

To thrive as an Insurance Claim Representative, you need a strong understanding of insurance policies, claims processing, and investigation, usually supported by a relevant degree or experience in the insurance industry. Familiarity with claims management systems, documentation software, and sometimes industry certifications like AINS or CPCU is important. Excellent communication, negotiation, and problem-solving skills help in effectively resolving claims and managing customer expectations. These abilities are essential to ensure accurate claim assessments, maintain customer trust, and support the financial health of the insurance provider.

Is it hard to be an insurance claim representative?

Being an insurance claim representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but it is generally manageable with proper training and experience.

How do insurance claim representatives typically collaborate with other departments during the claims process?

Insurance Claim Representatives frequently work closely with underwriting, legal, and field adjuster teams to ensure thorough evaluation and resolution of claims. They often consult with underwriters to clarify policy coverage, coordinate with adjusters for on-site assessments, and partner with legal teams on complex or disputed claims. This cross-functional collaboration ensures each claim is handled efficiently and accurately, providing both customers and the company with fair outcomes. Effective communication and teamwork are essential skills for success in this role.
Infographic showing various Insurance Claim Representative job openings in Kansas as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,566 per year, or $21.9 per hour.

Senior Claim Representative Sharing Economy - Accident and Health (Hybrid)

Atlantic Specialty Insurance Company

Leawood, KS โ€ข Hybrid

$88K - $102K/yr

Full-time

Posted 7 days ago


Job description

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.

Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.

Who we are

At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.

Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.

The opportunity

We currently have an opportunity for a Senior Claim Representative to join our sharing economy - Accident and Health team based in any of our US offices on a Hybrid schedule. This position handles and resolves more complex and higher exposure specialty claims. Some of the Senior Claim Representative responsibilities include but are not limited to:

  • Makes timely and appropriate contacts, determines and completes appropriate level of investigation to make determination of coverage, assess liability and determine damages. Takes a recorded statement from all parties involved in the claim when appropriate for the type of claim being handled.
  • Determines exposure, establishes adequate reserves and makes timely adjustments as required.
  • Assigns and directs activities of internal and external resources as required; including independent adjusters and appraisers. Determines whether additional evidence is required including but not limited to accident reports, accident scene reconstructions, witness statements, police reports, expert opinion, etc. Identifies questionable claims and consults with SIU for further direction as appropriate.
  • Determines settlement value of the loss and negotiates proper settlement of claims within authority. Provides recommendations for settlement and disposition of claims exceeding authority level.
  • Stays abreast of state license requirements and participates in continuing education as required.

The expertise you bring

  • Bachelor’s degree or equivalent experience required.
  • Minimum 2-6 years of progressively complex specialty claims experience.
  • UIM and UM experience desired.
  • PIP or MedPay experience desired.
  • Bodily Injury Claim Resolution.

      Our salary ranges are determined by many factors including location, role, experience and skillset of the candidate. The following ranges displayed reflect the target base salary for new hires; however, your recruiter will provide more specific compensation details during the hiring process. The typical base salary range for this position is: $69,000 - $98,000, based on the factors aforementioned. For candidates located in San Francisco, CA; Washington DC; our Massachusetts based offices and the New York City metro area, the base salary range is $88,000 - $102,000. In addition to base salary, full time Intact employees are also eligible for bonus potential and a full range of benefits to include but not limited to:

      • Comprehensive medical, dental and vision insurance with no waiting period
      • Competitive paid time off programs
      • 401(k) savings and annual contributions of up to 12% of annual salary
      • Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

      This position will remain posted until a final candidate is selected. Once the role is filled, this job posting will be removed.

      Why choose Intact

      We live our Values: We are committed to acting with the highest of ethical standards through our five core values: integrity, respect, customer driven, excellence and social responsibility.

      Our commitment to Diversity: Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed. Together, we will stand up for what’s right to build an inclusive society.

      Manage your Time: What you accomplish matters more than hours in the office. We are committed to creating a positive and supportive environment in which you perform your best. Our Time-Off and Flexible Work Arrangement options help foster a healthy work-life balance.

      Check out our Glassdoor reviews to see why people love working for Intact!

      Our promise to you

      Our Values are foundational to our success at Intact. You’ll make a difference every day when you live our Values, do your best work, are open to change, and invest in yourself.

      In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can:

      • Shape the future: Help us lead an insurance transformation to better protect people, businesses and society.
      • Win as a team: Collaborate with inspiring people to do your best work every day and together, stand up for what is right.
      • Grow with us: Refresh and reinvent your skills, learn from our diverse teams, lift others up, and grow.

      About Intact

      At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.

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      #LI-DA1

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