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Insurance Claim Representative Jobs in Kansas (NOW HIRING)

Chubb

ESIS Claims Representative, AGL

Overland Park, KS · On-site

ESIS' specialized claim intervention strategy integrates an effective deployment of resources and ... Evaluates facts supplied by investigation to determine extent of liability of the insured, if any ...

LUX Infusion

Reimbursement Specialist

Overland Park, KS · On-site

$23 - $27/hr

... represents a real person managing a complex condition -- and this role helps remove barriers so ... Communicate regularly with insurance companies, providers, and internal teams regarding claim ...

Lux Infusion

Reimbursement Specialist

Overland Park, KS · On-site

$23 - $27/hr

... represents a real person managing a complex condition -- and this role helps remove barriers so ... Communicate regularly with insurance companies, providers, and internal teams regarding claim ...

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All JobsInsurance Claim Representative JobsInsurance Claim Representative Jobs in Kansas

Insurance Claim Representative information

See Kansas salary details

$6

$21

$35

How much do insurance claim representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for insurance claim representative in Kansas is $21.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $25.72 per hour, depending on experience, location, and employer.

What does an insurance claim representative do?

An Insurance Claim Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of the claim, review documentation, and determine the validity of the claim in accordance with policy terms. Their duties often include interviewing claimants and witnesses, inspecting property damage, and negotiating settlements. The goal is to ensure fair outcomes for both the insurance company and the customer, while adhering to legal and regulatory requirements.

What are the key skills and qualifications needed to thrive as an insurance claim representative, and why are they important?

To thrive as an Insurance Claim Representative, you need a strong understanding of insurance policies, claims processing, and investigation, usually supported by a relevant degree or experience in the insurance industry. Familiarity with claims management systems, documentation software, and sometimes industry certifications like AINS or CPCU is important. Excellent communication, negotiation, and problem-solving skills help in effectively resolving claims and managing customer expectations. These abilities are essential to ensure accurate claim assessments, maintain customer trust, and support the financial health of the insurance provider.

Is it hard to be an insurance claim representative?

Being an insurance claim representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but it is generally manageable with proper training and experience.

How do insurance claim representatives typically collaborate with other departments during the claims process?

Insurance Claim Representatives frequently work closely with underwriting, legal, and field adjuster teams to ensure thorough evaluation and resolution of claims. They often consult with underwriters to clarify policy coverage, coordinate with adjusters for on-site assessments, and partner with legal teams on complex or disputed claims. This cross-functional collaboration ensures each claim is handled efficiently and accurately, providing both customers and the company with fair outcomes. Effective communication and teamwork are essential skills for success in this role.
What are popular job titles related to Insurance Claim Representative jobs in Kansas? For Insurance Claim Representative jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Insurance Claim Representative jobs in Kansas look for? The top searched job categories for Insurance Claim Representative jobs in Kansas are:
Insurance Claim Representative jobs near you
Infographic showing various Insurance Claim Representative job openings in Kansas as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,566 per year, or $21.9 per hour.

Insurance Account Representative - State Farm Agent Team Member

Crystal McEachern - State Farm Agent

Wichita, KS • On-site

$30K - $65K/yr

Full-time

Medical, Life, PTO

Re-posted 14 days ago

Job description

ROLE DESCRIPTION:
Crystal McEachern State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. 
QUALIFICATIONS:
  • Dedicated to customer service
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Able to obtain Property and Casualty License
  • Able to obtain a Life/Health License
  • Able to achieve mutually agreed upon marketing goals
  • Interested in marketing products and services based on customer needs
BENEFITS:
  • Salary plus bonuses- NO MAX on PAY
  • Paid time off (vacation and personal/sick days)
  • Growth potential/Opportunity for advancement within my office