ZipRecruiter

Log In

1

Insurance Claims Representative Jobs in Kansas (NOW HIRING)

Sedgwick

Claims Representative , Auto

Overland Park, KS · On-site

$50K/yr

... Claims Representative , Auto PRIMARY PURPOSE OF THE ROLE: To analyze and process low to mid-level ... Communicates claim action/processing with insured, client, and agent or broker when appropriate.

Chubb

ESIS Claims Representative, AGL

Overland Park, KS · On-site

$57K - $83K/yr

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial ... Minimum of 3 years of claims handling experience in the Auto and General Liability line of business ...

Chubb

ESIS Claims Representative, AGL

Overland Park, KS

$57K - $83K/yr

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial ... Minimum of 3 years of claims handling experience in the Auto and General Liability line of business ...

Chubb

ESIS Claims Representative, AGL

Overland Park, KS · On-site

$57K - $83K/yr

Knowledge of insurance coverages and a solid understanding of applicable legal principles ... Claims Adjusters. Adjusters that do not fulfill the license requirements will not meet ESIS ...

next page

Showing results 1-20

All JobsInsurance Claims Representative JobsInsurance Claims Representative Jobs in Kansas

Insurance Claims Representative information

See Kansas salary details

$6

$21

$35

How much do insurance claims representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for insurance claims representative in Kansas is $21.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $25.72 per hour, depending on experience, location, and employer.

What does an insurance claims representative do?

An Insurance Claims Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of each claim, determine the extent of the insurance company's liability, and help ensure that claims are processed accurately and efficiently. They may gather information from claimants, witnesses, and other parties, review documentation, and communicate decisions to customers. Their goal is to provide fair settlements while adhering to company policies and legal guidelines.

What does an insurance claims representative do?

An insurance claims representative assesses customer insurance claims. Your duties in this career include visiting accident sites and interviewing witnesses or customers to determine the scope of the claim. You also determine whether or not it is worth negotiating a settlement, and if so, you ensure all settlement claims are handled quickly. In addition to assessing accidents and claims, you update customer policies depending on their history. Qualifications for the career include experience and job skills. You should have excellent customer service, a firm knowledge of all company policies, and computer literacy.

What are the key skills and qualifications needed to thrive as an insurance claims representative, and why are they important?

To thrive as an Insurance Claims Representative, you need a solid understanding of insurance policies, claims processes, and investigative techniques, typically supported by a high school diploma or associate degree. Familiarity with claims management software, CRM systems, and occasionally industry certifications such as AIC (Associate in Claims) are commonly required. Strong customer service, analytical thinking, and effective communication skills help you manage claims efficiently and support clients during stressful situations. These abilities are vital for ensuring accurate claims resolution, maintaining customer satisfaction, and upholding the company's reputation.

What are some common challenges insurance claims representatives face when handling complex claims?

Insurance Claims Representatives often encounter challenges such as managing high caseloads, interpreting intricate policy details, and handling sensitive conversations with policyholders during stressful situations. They must balance empathy with adherence to company policies and regulations, all while investigating and verifying the validity of claims. Effective communication, time management, and problem-solving skills are essential to navigate these complexities and deliver fair outcomes for both the client and the insurer.

What is the difference between Insurance Claims Representative vs Insurance Adjuster?

AspectInsurance Claims RepresentativeInsurance Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require licensingLicensing often required; certifications like AIC or CPCU beneficial
Work EnvironmentOffice settings, customer service interactions, claims processingFieldwork, site inspections, or office-based assessments
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Common Search & ComparisonOften compared for claims handling rolesMore focused on damage assessment and investigation

The main difference between an Insurance Claims Representative and an Insurance Adjuster lies in their roles. Claims Representatives primarily handle customer interactions and process claims within an office environment, while Adjusters often conduct field inspections and assess damages. Both roles require relevant licensing and are integral to the insurance industry, but they focus on different aspects of claims management.

Do you need a degree to be an insurance claims representative?

A degree is not typically required to become an insurance claims representative, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, attention to detail, and knowledge of insurance policies are important, and some roles may require industry-specific certifications or training programs.

Is it hard to be an insurance claims representative?

Being an insurance claims representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but it is generally manageable with proper training and experience.
More about Insurance Claims Representative jobs

What are popular job titles related to Insurance Claims Representative jobs in Kansas?

For Insurance Claims Representative jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Representative jobs in Kansas look for?

The top searched job categories for Insurance Claims Representative jobs in Kansas are:

What are popular job titles related to Insurance Claims Representative jobs in KS?

For Insurance Claims Representative jobs in KS, the most frequently searched job titles are:

Insurance Claims Representative jobs near you
Infographic showing various Insurance Claims Representative job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,566 per year, or $21.9 per hour.

Casualty Claims Representative

FBL Financial Group

Manhattan, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Casualty Claims Representative
**Will be filled at the appropriate level based on experience*
Do you thrive in a work environment where you must multi-task and have strong organizational skills? Are you a go-getter with high initiative and a positive attitude? Do you have past casualty claims experience and a strong customer service mindset? If so, this Casualty Claims Representative opportunity could be a great fit for you!
Who We Are: At Farm Bureau Financial Services, we make insurance simple so our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We're proud of our more than 75-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.
What You'll Do: As a Casualty Claims Representative, you will investigate, evaluate, negotiate and settle assigned claims involving casualty insurance coverage. In this opportunity, you will typically handle auto liability investigation and bodily injury claims. You must investigate the facts of the loss, interpret the policy, and determine whether the loss is covered and if our client member is liable. You will also determine the value of the loss and assist in setting appropriate reserves. In this role, it is very important to have a strong knowledge of tort law and how it relates to specific cases. As a Casualty Claims Representative, you must keep a service-oriented attitude at all times by maintaining professional and productive relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, doctors, attorneys, and others. You will work out of our Manhattan, Kansas office.
What It Takes to Join Our Team:
• College degree or equivalent plus 2 years relevant experience is required. Multi-line field experience (specifically casualty claims experience) is preferred.
• Associate in Claims (AIC), Senior Claims Law Associate (SCLA) designation and four parts of the CPCU designation preferred or working towards the designations.
• High attention to detail and strong organizational skills.
• Must be PC literate and able to effectively use our systems. Familiarity with Outlook, Microsoft Word and Excel is preferred.
• A valid driver's license and satisfactory Motor Vehicle Records are required.
• Some travel with overnight stays is required.
• Strong verbal and written communication skills.
• Exceptional customer service skills.
What We Offer You: When you're on our team, you get more than a great paycheck. You'll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement. Farm Bureau....where the grass really IS greener!
Work Authorization/Sponsorship
Applicants must be currently authorized to work in the United States on a full-time basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not able to sponsor OPT status.

Apply