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Insurance Claims Representative Jobs in Kansas (NOW HIRING)

Accord Group Inc.

Storm Restoration Sales Rep

Wichita, KS · On-site

$60K - $175K/yr

The Accord Group is seeking Project Sales Representatives who want more than just a paycheck they ... Guide them through the insurance claims process * Coordinate restoration projects that bring homes ...

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Insurance Claims Representative information

See Kansas salary details

$6

$21

$35

How much do insurance claims representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for insurance claims representative in Kansas is $21.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $25.72 per hour, depending on experience, location, and employer.

What does an insurance claims representative do?

An Insurance Claims Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of each claim, determine the extent of the insurance company's liability, and help ensure that claims are processed accurately and efficiently. They may gather information from claimants, witnesses, and other parties, review documentation, and communicate decisions to customers. Their goal is to provide fair settlements while adhering to company policies and legal guidelines.

What does an insurance claims representative do?

An insurance claims representative assesses customer insurance claims. Your duties in this career include visiting accident sites and interviewing witnesses or customers to determine the scope of the claim. You also determine whether or not it is worth negotiating a settlement, and if so, you ensure all settlement claims are handled quickly. In addition to assessing accidents and claims, you update customer policies depending on their history. Qualifications for the career include experience and job skills. You should have excellent customer service, a firm knowledge of all company policies, and computer literacy.

What are the key skills and qualifications needed to thrive as an insurance claims representative, and why are they important?

To thrive as an Insurance Claims Representative, you need a solid understanding of insurance policies, claims processes, and investigative techniques, typically supported by a high school diploma or associate degree. Familiarity with claims management software, CRM systems, and occasionally industry certifications such as AIC (Associate in Claims) are commonly required. Strong customer service, analytical thinking, and effective communication skills help you manage claims efficiently and support clients during stressful situations. These abilities are vital for ensuring accurate claims resolution, maintaining customer satisfaction, and upholding the company's reputation.

What are some common challenges insurance claims representatives face when handling complex claims?

Insurance Claims Representatives often encounter challenges such as managing high caseloads, interpreting intricate policy details, and handling sensitive conversations with policyholders during stressful situations. They must balance empathy with adherence to company policies and regulations, all while investigating and verifying the validity of claims. Effective communication, time management, and problem-solving skills are essential to navigate these complexities and deliver fair outcomes for both the client and the insurer.

What is the difference between Insurance Claims Representative vs Insurance Adjuster?

AspectInsurance Claims RepresentativeInsurance Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require licensingLicensing often required; certifications like AIC or CPCU beneficial
Work EnvironmentOffice settings, customer service interactions, claims processingFieldwork, site inspections, or office-based assessments
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Common Search & ComparisonOften compared for claims handling rolesMore focused on damage assessment and investigation

The main difference between an Insurance Claims Representative and an Insurance Adjuster lies in their roles. Claims Representatives primarily handle customer interactions and process claims within an office environment, while Adjusters often conduct field inspections and assess damages. Both roles require relevant licensing and are integral to the insurance industry, but they focus on different aspects of claims management.

Do you need a degree to be an insurance claims representative?

A degree is not typically required to become an insurance claims representative, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, attention to detail, and knowledge of insurance policies are important, and some roles may require industry-specific certifications or training programs.

Is it hard to be an insurance claims representative?

Being an insurance claims representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but it is generally manageable with proper training and experience.
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Insurance Claims Representative jobs near you
Infographic showing various Insurance Claims Representative job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,566 per year, or $21.9 per hour.

Storm Restoration Sales Rep

Accord Group Inc.

Wichita, KS • On-site

$60K - $175K/yr

Full-time

Medical, Dental, Vision

Re-posted 21 days ago

Job description

Help Rebuild Homes. Help Rebuild Lives.

Storm damage is stressful for homeowners. We step in to bring clarity, confidence, and restoration.

The Accord Group is seeking Project Sales Representatives who want more than just a paycheck they want to make a real impact.


Benefits

Annual Base Salary + Commission

Health Insurance

Dental Insurance

Vision Insurance

Career Growth Opportunities

Hands on Training


Responsibilities

In this role, you will:

  • Meet with homeowners after major weather events
  • Guide them through the insurance claims process
  • Coordinate restoration projects that bring homes back to life

We equip our team with hands-on training, cutting-edge systems, and a strong support network so you can succeed from day one.

If youre driven, people-focused, and ready to build a meaningful career with uncapped income potential we want to meet you.

Apply today.


Requirements
  • Background, motor vehicle, drug & employment checks will be required.