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Insurance Claims Representative Jobs in Kansas (NOW HIRING)

Accord Group Inc.

Residential Project Sales Rep

Wichita, KS · On-site

$60K - $175K/yr

Responsibilities Our Project Sales Representatives: * Work directly with homeowners after major ... Guide them through the insurance claims process * Help restore homes and deliver real peace of mind ...

Helpside

HR Representative

Overland Park, KS · On-site

HR Representative ABOUT HELPSIDE For more than 30 years, we have collaborated with and supported ... Oversee and complete unemployment insurance claims * Manage and complete incoming HR paperwork ...

Patrick A. Carter Insurance Agency, Inc.

Be Seen First

Insurance Customer Service Representative

Lenexa, KS · On-site

$45K - $65K/yr

... daily insurance needs. Customer Service and Sales Representatives work to maximize positive ... They will also assist clients through the claims process as needed. We are looking for dedicated ...

Helpside

HR Representative

Overland Park, KS

HR Representative ABOUT HELPSIDE For more than 30 years, we have collaborated with and supported ... Oversee and complete unemployment insurance claims * Manage and complete incoming HR paperwork ...

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All JobsInsurance Claims Representative JobsInsurance Claims Representative Jobs in Kansas

Insurance Claims Representative information

See Kansas salary details

$6

$21

$35

How much do insurance claims representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for insurance claims representative in Kansas is $21.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $25.72 per hour, depending on experience, location, and employer.

Is it hard to be an insurance claims representative?

Being an insurance claims representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but it is generally manageable with proper training and experience.

What does an insurance claims representative do?

An Insurance Claims Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of each claim, determine the extent of the insurance company's liability, and help ensure that claims are processed accurately and efficiently. They may gather information from claimants, witnesses, and other parties, review documentation, and communicate decisions to customers. Their goal is to provide fair settlements while adhering to company policies and legal guidelines.

What are the key skills and qualifications needed to thrive as an insurance claims representative, and why are they important?

To thrive as an Insurance Claims Representative, you need a solid understanding of insurance policies, claims processes, and investigative techniques, typically supported by a high school diploma or associate degree. Familiarity with claims management software, CRM systems, and occasionally industry certifications such as AIC (Associate in Claims) are commonly required. Strong customer service, analytical thinking, and effective communication skills help you manage claims efficiently and support clients during stressful situations. These abilities are vital for ensuring accurate claims resolution, maintaining customer satisfaction, and upholding the company's reputation.

Do you need a degree to be an insurance claims representative?

Typically, a high school diploma or equivalent is sufficient to become an insurance claims representative. Some employers prefer candidates with post-secondary education or relevant certifications, and strong communication and customer service skills are important for the role.

What does an insurance claims representative do?

An insurance claims representative assesses customer insurance claims. Your duties in this career include visiting accident sites and interviewing witnesses or customers to determine the scope of the claim. You also determine whether or not it is worth negotiating a settlement, and if so, you ensure all settlement claims are handled quickly. In addition to assessing accidents and claims, you update customer policies depending on their history. Qualifications for the career include experience and job skills. You should have excellent customer service, a firm knowledge of all company policies, and computer literacy.

What are some common challenges insurance claims representatives face when handling complex claims?

Insurance Claims Representatives often encounter challenges such as managing high caseloads, interpreting intricate policy details, and handling sensitive conversations with policyholders during stressful situations. They must balance empathy with adherence to company policies and regulations, all while investigating and verifying the validity of claims. Effective communication, time management, and problem-solving skills are essential to navigate these complexities and deliver fair outcomes for both the client and the insurer.

What is the difference between Insurance Claims Representative vs Insurance Adjuster?

AspectInsurance Claims RepresentativeInsurance Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require licensingLicensing often required; certifications like AIC or CPCU beneficial
Work EnvironmentOffice settings, customer service interactions, claims processingFieldwork, site inspections, or office-based assessments
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Common Search & ComparisonOften compared for claims handling rolesMore focused on damage assessment and investigation

The main difference between an Insurance Claims Representative and an Insurance Adjuster lies in their roles. Claims Representatives primarily handle customer interactions and process claims within an office environment, while Adjusters often conduct field inspections and assess damages. Both roles require relevant licensing and are integral to the insurance industry, but they focus on different aspects of claims management.

More about Insurance Claims Representative jobs
What are popular job titles related to Insurance Claims Representative jobs in Kansas? For Insurance Claims Representative jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Representative jobs in Kansas look for? The top searched job categories for Insurance Claims Representative jobs in Kansas are:
What are popular job titles related to Insurance Claims Representative jobs in KS? For Insurance Claims Representative jobs in KS, the most frequently searched job titles are:
Insurance Claims Representative jobs near you
Infographic showing various Insurance Claims Representative job openings in Kansas as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,566 per year, or $21.9 per hour.

Residential Project Sales Rep

Accord Group Inc.

Overland Park, KS • On-site

$60K - $175K/yr

Full-time

Medical, Dental, Vision

Re-posted 28 days ago

Job description

Ready to Get Paid What You’re Actually Worth?



If you’re competitive, driven, and tired of watching less motivated people earn more than you — this is your opportunity.

At The Accord Group, we don’t believe in capped potential. We invest heavily in our team with hands-on training, advanced technology, and real mentorship so you can build a serious income and career.

Responsibilities

Our Project Sales Representatives:

  • Work directly with homeowners after major storm damage
  • Guide them through the insurance claims process
  • Help restore homes and deliver real peace of mind

This is not a desk job. It’s not a 9–5. It’s a performance-based career with uncapped earning potential and a team culture built on growth and accountability.

If you’re coachable, hardworking, and ready to compete — apply today.

Requirements
  • Background, motor vehicle, drug employment checks will be required.
Benefits
Health Insurance###Dental Insurance###Vision Insurance###Hands on Training###Career Growth Opportunities###