ZipRecruiter

Log In

1

Insurance Claims Representative Jobs in Kansas (NOW HIRING)

Insurance Center, Inc.

Commercial Claims Advocate

Wichita, KS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... represented throughout. Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision ... Report claims to the appropriate carrier promptly and accurately Work the claim through to ...

Insurance Center, Inc.

Commercial Claims Advocate

Wichita, KS · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Serve as an advocate for the client when appropriate, ensuring their interests are represented ... Active Kansas Property Casualty insurance license (or ability to obtain within 30 days of hire ...

Chubb

ESIS Claims Specialist, AGL

Overland Park, KS · On-site

... offices, as well as local representatives in select jurisdictions. We take our fiduciary ... Evaluates facts supplied by investigation to determine extent of liability of the insured, if any ...

Sedgwick

Claims Advisor, Professional Liability | E&O, D&O

Topeka, KS · On-site

$115K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Insurance Claims Advisor, Professional Liability | E&O, D&O PRIMARY PURPOSE OF THE ROLE: Manage and ... Represents company in depositions, mediations, and trial monitoring as needed. * Communicates claim ...

New

LAKEMARY CENTER INC

Medical Claims Follow- up Specialist

Paola, KS · On-site

$18 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum two years of medical claims follow-up, accounts receivable, or insurance billing experience ... Persistence and sound judgment in navigating payer representatives, portals, and appeals processes.

Accord Group Inc.

Storm Restoration Sales Rep

Wichita, KS · On-site

$60K - $175K/yr

  • Medical

  • Dental

  • Vision

The Accord Group is seeking Project Sales Representatives who want more than just a paycheck ... Guide them through the insurance claims process * Coordinate restoration projects that bring homes ...

Accord Group Inc.

Storm Restoration Sales Rep

Wichita, KS · On-site

$60K - $175K/yr

  • Medical

  • Dental

  • Vision

The Accord Group is seeking Project Sales Representatives who want more than just a paycheck they ... Guide them through the insurance claims process * Coordinate restoration projects that bring homes ...

previous pagenext page

Showing results 21-40

All JobsInsurance Claims Representative JobsInsurance Claims Representative Jobs in Kansas

Insurance Claims Representative information

See Kansas salary details

$6

$21

$35

How much do insurance claims representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for insurance claims representative in Kansas is $21.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $25.72 per hour, depending on experience, location, and employer.

Is it hard to be an insurance claims representative?

Being an insurance claims representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but it is generally manageable with proper training and experience.

What does an insurance claims representative do?

An Insurance Claims Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of each claim, determine the extent of the insurance company's liability, and help ensure that claims are processed accurately and efficiently. They may gather information from claimants, witnesses, and other parties, review documentation, and communicate decisions to customers. Their goal is to provide fair settlements while adhering to company policies and legal guidelines.

What are the key skills and qualifications needed to thrive as an insurance claims representative, and why are they important?

To thrive as an Insurance Claims Representative, you need a solid understanding of insurance policies, claims processes, and investigative techniques, typically supported by a high school diploma or associate degree. Familiarity with claims management software, CRM systems, and occasionally industry certifications such as AIC (Associate in Claims) are commonly required. Strong customer service, analytical thinking, and effective communication skills help you manage claims efficiently and support clients during stressful situations. These abilities are vital for ensuring accurate claims resolution, maintaining customer satisfaction, and upholding the company's reputation.

Do you need a degree to be an insurance claims representative?

Typically, a high school diploma or equivalent is sufficient to become an insurance claims representative. Some employers prefer candidates with post-secondary education or relevant certifications, and strong communication and customer service skills are important for the role.

What does an insurance claims representative do?

An insurance claims representative assesses customer insurance claims. Your duties in this career include visiting accident sites and interviewing witnesses or customers to determine the scope of the claim. You also determine whether or not it is worth negotiating a settlement, and if so, you ensure all settlement claims are handled quickly. In addition to assessing accidents and claims, you update customer policies depending on their history. Qualifications for the career include experience and job skills. You should have excellent customer service, a firm knowledge of all company policies, and computer literacy.

What are some common challenges insurance claims representatives face when handling complex claims?

Insurance Claims Representatives often encounter challenges such as managing high caseloads, interpreting intricate policy details, and handling sensitive conversations with policyholders during stressful situations. They must balance empathy with adherence to company policies and regulations, all while investigating and verifying the validity of claims. Effective communication, time management, and problem-solving skills are essential to navigate these complexities and deliver fair outcomes for both the client and the insurer.

What is the difference between Insurance Claims Representative vs Insurance Adjuster?

AspectInsurance Claims RepresentativeInsurance Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require licensingLicensing often required; certifications like AIC or CPCU beneficial
Work EnvironmentOffice settings, customer service interactions, claims processingFieldwork, site inspections, or office-based assessments
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Common Search & ComparisonOften compared for claims handling rolesMore focused on damage assessment and investigation

The main difference between an Insurance Claims Representative and an Insurance Adjuster lies in their roles. Claims Representatives primarily handle customer interactions and process claims within an office environment, while Adjusters often conduct field inspections and assess damages. Both roles require relevant licensing and are integral to the insurance industry, but they focus on different aspects of claims management.

More about Insurance Claims Representative jobs
What are popular job titles related to Insurance Claims Representative jobs in Kansas? For Insurance Claims Representative jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Representative jobs in Kansas look for? The top searched job categories for Insurance Claims Representative jobs in Kansas are:
What are popular job titles related to Insurance Claims Representative jobs in KS? For Insurance Claims Representative jobs in KS, the most frequently searched job titles are:
Insurance Claims Representative jobs near you
Infographic showing various Insurance Claims Representative job openings in Kansas as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $45,566 per year, or $21.9 per hour.

Claims Representative - Overland Park, KS

Federated Mutual Insurance Company

Overland Park, KS • On-site

$63K - $78K/yr

Full-time

Medical, Retirement

Re-posted 9 days ago

Federated Insurance rating

8.8

Company rating: 8.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance

Job description

Who is Federated Insurance?
At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own.
Federated's culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our core principles and values. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.
What Will You Do?
Customer-focused, source of knowledge and comfort, desire to help, professional - Does that sound like you? We are seeking someone who possesses those skills to assist our clients through the claims process and to help them return to normalcy after a loss.
No previous insurance or claims experience needed! Federated provides an exceptional training program to teach you the fundamentals of claims and will prepare you to assist clients.
This is an in-office position that will work out of our Overland Park, KS office, located at 6130 Sprint Parkway, Ste 200 Overland Park, KS. A work from home option is not available.
Responsibilities
  • Work with policyholders, physicians, attorneys, contractors and others to ensure claims are resolved in a prompt, fair and courteous way.
  • Explain policy coverage to policyholders and third parties.
  • Complete thorough investigations and document facts relating to claims.
  • Determine the value of damaged items or accurately pay medical and wage loss benefits.
  • Negotiate settlements with policyholders and third parties.
  • Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising or recovering outstanding dollars.

Minimum Qualifications
  • Current pursuing, or have obtained a four-year degree
  • Experience in a customer service role in industries such as retail, hospitality, logistics, banking, automotive dealerships, vehicle rental, sales or similar fields
  • Ability to make confident decisions based on available information
  • Strong analytical, computer, and time management skills
  • Excellent written and verbal communication skills
  • Leadership experience is a plus

Salary Range: $63,800 - $78,000
Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information can be discussed with a with a member of the Recruiting team.
What We Offer
We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You.
Employment Practices
All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.
If California Resident, please review Federated's enhanced Privacy Policy.

What Federated Insurance employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply