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Insurance Claim Representative Jobs in Phoenix, AZ

Overview Multi Line Claim Representative I Location: Scottsdale, AZ Schedule: 8:00 am-4:30 pm PST ... Provide reports and monitor files, as required by excess insurers. * Compliance with Service ...

Overview Multi Line Claim Representative I Location: Scottsdale, AZ Schedule: 8:00 am-4:30 pm PST ... Provide reports and monitor files, as required by excess insurers. * Compliance with Service ...

Multi Line Claim Representative I Location: Scottsdale, AZ Schedule: 8:00 am-4:30 pm PST (Hybrid ... Required * 3+ year's multi-line claim experience or insurance related experience is required

Join ESIS, a leader in risk management and insurance services, where you can help support effective ... Claim Representative investigates and resolves claims promptly, fairly, and in accordance with ...

Join ESIS, a leader in risk management and insurance services, where you can help support effective ... Claim Representative investigates and resolves claims promptly, fairly, and in accordance with ...

Join ESIS, a leader in risk management and insurance services, where you can help support effective ... Claim Representative investigates and resolves claims promptly, fairly, and in accordance with ...

... insurance services, where you can help support effective claims handling and contribute to positive outcomes for employees and clients. The ESIS Senior Claim Representative, under the direction of ...

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Insurance Claim Representative information

See Phoenix, AZ salary details

$6

$24

$39

How much do insurance claim representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for insurance claim representative in Phoenix, AZ is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $28.65 per hour, depending on experience, location, and employer.

What does an insurance claim representative do?

An Insurance Claim Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of the claim, review documentation, and determine the validity of the claim in accordance with policy terms. Their duties often include interviewing claimants and witnesses, inspecting property damage, and negotiating settlements. The goal is to ensure fair outcomes for both the insurance company and the customer, while adhering to legal and regulatory requirements.

What are the key skills and qualifications needed to thrive as an insurance claim representative, and why are they important?

To thrive as an Insurance Claim Representative, you need a strong understanding of insurance policies, claims processing, and investigation, usually supported by a relevant degree or experience in the insurance industry. Familiarity with claims management systems, documentation software, and sometimes industry certifications like AINS or CPCU is important. Excellent communication, negotiation, and problem-solving skills help in effectively resolving claims and managing customer expectations. These abilities are essential to ensure accurate claim assessments, maintain customer trust, and support the financial health of the insurance provider.

How do insurance claim representatives typically collaborate with other departments during the claims process?

Insurance Claim Representatives frequently work closely with underwriting, legal, and field adjuster teams to ensure thorough evaluation and resolution of claims. They often consult with underwriters to clarify policy coverage, coordinate with adjusters for on-site assessments, and partner with legal teams on complex or disputed claims. This cross-functional collaboration ensures each claim is handled efficiently and accurately, providing both customers and the company with fair outcomes. Effective communication and teamwork are essential skills for success in this role.

Is it hard to be an insurance claim representative?

Being an insurance claim representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but with proper training and experience, it becomes more manageable.

What are popular job titles related to Insurance Claim Representative jobs in Phoenix, AZ?

For Insurance Claim Representative jobs in Phoenix, AZ, the most frequently searched job titles are:

Infographic showing various Insurance Claim Representative job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,729 per year, or $24.4 per hour.

Dental Insurance Claim Processor

Comfort Dental East Mesa

Mesa, AZ • On-site

Full-time

Dental, PTO

Re-posted yesterday


Job description

Dental Insurance Claim Processor – Full-Time Position

We are a thriving dental office committed to exceptional patient care and efficient operations. We’re currently hiring an experienced Insurance Claim Processor to join our administrative team and handle the full spectrum of insurance processing.

Primary Duties Include:

•  Preparing and electronically submitting dental insurance claims promptly and accurately, including pre-authorizations, narratives, and supporting documentation.

•  Posting insurance payments, contractual adjustments, patient responsibilities, and EOB details directly to patient ledgers for real-time account accuracy.

•  Monitoring outstanding claims, generating aging reports, following up with insurance carriers on delays/denials, and pursuing appeals to recover maximum reimbursements.

Qualifications:

•  Proven experience in dental insurance billing and claims processing (preferred).

•  Strong understanding of dental procedures, CDT codes, and common payers.

•  Excellent organizational skills, attention to detail, and proficiency with dental practice management software.

•  Ability to communicate professionally with patients, staff, and insurance representatives.

Perks: Competitive salary based on experience, comprehensive benefits package, paid time off, and opportunities for growth in a positive, team-oriented environment.

If you’re passionate about dental revenue cycle management and ready to contribute to a high-performing practice, we’d love to hear from you!

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