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Insurance Account Manager Jobs (NOW HIRING)

JMJ Insurance

Insurance Account Manager

Suwanee, GA · On-site

$55K - $80K/yr

Position Overview The Personal Lines Account Manager is responsible for managing and servicing a book of personal lines insurance clients. This role ensures that clients receive excellent customer ...

PIIAC

Insurance Account Manager

Denver, CO · On-site

$60K - $67K/yr

Dental insurance An Account Manager at PIIAC/ ASC is different, your clients are our members. You will be working with independent agents throughout the state to help them grow their business by ...

LHH US

Insurance Account Manager

Chandler, AZ

$55K - $65K/yr

ACCOUNT MANAGER - CLIENT SERVICES (INSURANCE / DIGITAL REPUTATION) LHH is partnering with a growing client services organization to hire an Account Manager who will support insurance-focused clients ...

LHH US

Insurance Account Manager

Chandler, AZ · On-site

$55K - $65K/yr

ACCOUNT MANAGER - CLIENT SERVICES (INSURANCE / DIGITAL REPUTATION) LHH is partnering with a growing client services organization to hire an Account Manager who will support insurance-focused clients ...

Great Southern Agency

Be Seen First

Insurance Account Manager

Carrollton, GA · On-site

$37K - $62K/yr

Seeking an experienced Insurance Account Representative to service and manage Commercial and/or Personal Lines accounts. This position is responsible for providing exceptional customer service ...

Urgent

Training provided

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$26.5K

$52.6K

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How much do insurance account manager jobs pay per year?

As of Jun 4, 2026, the average yearly pay for insurance account manager in the United States is $52,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What Is an Insurance Account Manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

What are the key skills and qualifications needed to thrive as an Insurance Account Manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

How does an Insurance Account Manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.

What are Insurance Account Managers?

Insurance Account Managers are professionals who serve as the main point of contact between insurance companies and their clients. They manage client accounts, provide advice on insurance policies, and ensure clients' coverage needs are met. Their role often involves renewing policies, handling claims, and identifying opportunities to offer additional products or services. Strong communication and customer service skills are essential for success in this position.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

More about Insurance Account Manager jobs
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Insurance Account Manager jobs near you

Insurance Account Manager

Songe Insurance Agency

Ocean Springs, MS • On-site

$31K - $42K/yr

Full-time

PTO

Posted 2 days ago

Job description

Join Songe Insurance Agency, an independent insurance agency proudly serving Ocean Springs and the Mississippi Gulf Coast. We are committed to helping individuals, families, and business owners protect what matters most through personalized insurance solutions and exceptional customer service.


We are seeking a professional, detail-oriented, and customer-focused Account Manager to join our team. In this role, you will work directly with clients to service insurance accounts, answer coverage questions, process policy changes, assist with renewals, and help deliver an outstanding client experience. The ideal candidate enjoys helping others, solving problems, staying organized, and building strong relationships with clients and team members.


At Songe Insurance Agency, you'll find a supportive and collaborative work environment where your contributions are valued, professional growth is encouraged, and exceptional service is recognized. We believe that strong client relationships are the foundation of our success and are looking for someone who shares our commitment to providing knowledgeable, responsive, and personalized service.


Insurance experience is preferred, but we are willing to train a motivated candidate with strong customer service, communication, and organizational skills who is committed to obtaining the knowledge and licensing necessary to succeed in the insurance industry.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Licensing Assistance

Paid Holidays

Licensing and Professional Development Support

Licensing Reimbursement


Responsibilities

Provide exceptional customer service by responding to client inquiries and requests in a professional and timely manner.


Assist clients with coverage questions, policy documents, billing concerns, claims reporting, and other insurance-related needs.


Research, troubleshoot, and resolve client, carrier, and policy-related issues while providing timely updates and solutions.


Process policy changes, renewals, cancellations, and other account servicing transactions accurately and efficiently.


Maintain accurate client records and documentation within the agency management system.


Coordinate with insurance carriers and agency team members to resolve issues and deliver outstanding service.


Build and maintain strong relationships with clients to support long-term retention and satisfaction.


Follow established agency procedures and workflows while staying current on insurance products, carrier guidelines, and industry developments.


Requirements

Active Mississippi Property & Casualty License preferred. Candidates without a license must be willing and able to obtain a Mississippi Property & Casualty License within 60 days of hire.


Insurance experience preferred; equivalent experience in customer service, banking, financial services, healthcare, administrative support, or other client-focused industries will be considered.


Strong customer service skills with a genuine desire to help clients and provide exceptional support.


Demonstrated problem-solving ability and the capacity to research, analyze, and resolve issues effectively.


Excellent communication and interpersonal skills, both written and verbal.


Strong organizational skills with the ability to manage multiple tasks, priorities, and deadlines.


Proficiency with Microsoft Office and other business technology tools; experience with agency management systems is a plus.


Ability to work independently while contributing to a collaborative team environment.