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Insurance Account Manager Jobs in Raleigh, NC (NOW HIRING)

SIA Group

Account Manager

Clayton, NC

Insurance Account Manager At SIA Group , we're more than an insurance agency; we're a team that helps people feel confident in their coverage and supported every step of the way. With offices across ...

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All JobsInsurance Account Manager JobsInsurance Account Manager Jobs in Raleigh, NC

Insurance Account Manager information

See Raleigh, NC salary details

$25.8K

$51.1K

$74.4K

How much do insurance account manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for insurance account manager in Raleigh, NC is $51,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $57,300.00 per year, depending on experience, location, and employer.

What is the highest paying position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paid. These positions require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy, underwriting, and risk management at the highest level.

What are Insurance Account Managers?

Insurance Account Managers are professionals who serve as the main point of contact between insurance companies and their clients. They manage client accounts, provide advice on insurance policies, and ensure clients' coverage needs are met. Their role often involves renewing policies, handling claims, and identifying opportunities to offer additional products or services. Strong communication and customer service skills are essential for success in this position.

What jobs make $3,000 a day?

Insurance Account Managers typically do not earn $3,000 a day; such high daily earnings are more common in roles like top-tier investment bankers, senior corporate lawyers, or specialized surgeons, especially those with extensive experience and high-value clients. These positions often require advanced skills, certifications, and long hours. Most high-earning jobs in finance, law, or medicine can reach this level with significant expertise and responsibility.

What are the key skills and qualifications needed to thrive as an Insurance Account Manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

What does an account manager do for an insurance company?

An insurance account manager is responsible for maintaining and growing client accounts by providing policy information, addressing customer inquiries, and ensuring client satisfaction. They also handle policy renewals, cross-selling, and up-selling insurance products, often using customer management software and maintaining detailed records. Strong communication and sales skills are essential for success in this role.

Why do most insurance agents quit?

Many insurance account managers quit due to high workload, commission-based pay structures, and the pressure to meet sales targets. Job dissatisfaction can also stem from limited career advancement opportunities and challenging client interactions, leading to burnout and turnover.

What Is an Insurance Account Manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an Insurance Account Manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
More about Insurance Account Manager jobs
What are the most commonly searched types of Insurance Account jobs in Raleigh, NC? The most popular types of Insurance Account jobs in Raleigh, NC are:
What are popular job titles related to Insurance Account Manager jobs in Raleigh, NC? For Insurance Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Insurance Account Manager jobs in Raleigh, NC look for? The top searched job categories for Insurance Account Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Insurance Account Manager jobs? Cities near Raleigh, NC with the most Insurance Account Manager job openings:
Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 76% Full Time, 15% Part Time, and 9% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $51,122 per year, or $24.6 per hour.
Account Manager- Commercial Insurance

Account Manager- Commercial Insurance

Insurance Office of America

Durham, NC

Full-time

Medical, Retirement

Posted yesterday

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

48th of 277 rated insurance

Job description

Description

Job Description:

Commercial Insurance Account Manager 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role:

We are seeking insurance professionals with 2 to 5 years of commercial insurance experience and an active P&C license, for current opportunities within our Account Management career path based on experience and licensing. Multiple experience levels considered, including Account Associate, Senior Account Associate and Account Manager Associate opportunities.

Provide administrative, technical, and customer service support to the account team and assigned clients. This role ensures accurate policy processing, supports new and renewal business, and maintains high service standards while minimizing risk exposure.

The scope, autonomy, and complexity of responsibilities increase by level, ranging from task execution (Account Associate) to independent account management and technical advisory (Account Manager Associate).

Core Responsibilities (All Levels)

Client Service & Support

  • Deliver proactive, responsive service to clients and internal teams
  • Communicate workload status and resolve service requests efficiently
  • Support strong client and team relationships

Policy Administration

  • Process endorsements, audits, cancellations, reinstatements
  • Manage certificates, ID cards, binders, invoices, and related documents
  • Support policy issuance and documentation accuracy

Business & Renewal Support

  • Assist or lead new and renewal business processes
  • Prepare submissions and proposals
  • Gather underwriting information and documentation

Systems & Workflow Management

  • Maintain accurate client and policy data in systems
  • Monitor activities and ensure timely task completion

Billing & Compliance

  • Resolve billing discrepancies and support collections
  • Ensure adherence to policies and minimize errors & omissions exposure

Level Differentiation

Account Associate (AA) (Non-Exempt)– Foundational

  • Executes transactional and administrative tasks
  • Supports workflows under close supervision
  • Assists with submissions and policy processing
  • Focused on accuracy, timeliness, and task completion

Senior Account Associate (SAA) (Non-Exempt)– Intermediate

  • Independently manage small or low-complexity accounts
  • Tracks renewals and ensures timely processing
  • Performs underwriting preparation and loss run analysis
  • Evaluates and negotiates coverage/pricing
  • Prepares proposals and binds coverage
  • Provides guidance to junior staff

Account Manager Associate (AMA) (Exempt) – Advanced

  • Operates with minimal supervision and increased autonomy
  • Manages full customer service lifecycle (billing, claims, coverage)
  • Leads renewal strategy, negotiation, and execution
  • Performs in-depth coverage analysis and advisory support
  • Handles more complex accounts and escalations
  • Demonstrates advanced technical expertise and leadership

Differences Summary

  • Account Associate: Task-driven, execution-focused, entry-level support
  • Senior Account Associate: Independent contributor, analytical, manages smaller accounts
  • Account Manager Associate: Advanced expertise, owns client experience, near Account Manager level

What We Offer: 

  • Competitive salaries and bonus potential 
  • Company-paid health insurance 
  • Paid holidays, vacations, and sick time 
  • 401K with employer match 
  • Professional growth and career progression opportunities 
  • Respectful culture and work/family life balance 
  • Community service commitment 
  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 45-75K annually, depending on role, experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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