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Personal Lines Account Manager Jobs in Raleigh, NC

The Misch Group

Personal Lines Account Manager

Raleigh, NC · On-site

$45K - $65K/yr

The Personal Lines Account Manager provides complete support for our Personal Lines Department with expertise in Property & Casualty Insurance and does their part to ensure high client retention for ...

The Misch Group

Personal Lines Account Manager

Raleigh, NC · On-site

$45K - $65K/yr

The Personal Lines Account Manager provides complete support for our Personal Lines Department with expertise in Property & Casualty Insurance and does their part to ensure high client retention for ...

The Misch Group

Personal Lines Account Manager

Raleigh, NC · On-site

$45K - $65K/yr

The Personal Lines Account Manager provides complete support for our Personal Lines Department with expertise in Property & Casualty Insurance and does their part to ensure high client retention for ...

The Jonus Group

Personal Lines Account Manager

Apex, NC · On-site

$60K - $75K/yr

Commercial Lines Account Manager Job Summary Seeking a dedicated and experienced Commercial Lines Account Manager to join a growing independent insurance agency. If you are a motivated insurance ...

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All JobsPersonal Lines Account JobsPersonal Lines Account Manager JobsPersonal Lines Account Manager Jobs in Raleigh, NC

Personal Lines Account Manager information

See Raleigh, NC salary details

$31.6K

$53.7K

$84.6K

How much do personal lines account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for personal lines account manager in Raleigh, NC is $53,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $59,300.00 per year, depending on experience, location, and employer.

What is a personal lines account manager?

A Personal Lines Account Manager is an insurance professional who manages insurance policies for individuals rather than businesses. They assist clients with selecting, purchasing, and maintaining personal insurance products such as auto, home, renters, and umbrella policies. Their responsibilities include answering client questions, processing policy changes, handling renewals, and ensuring customer satisfaction. They also serve as the main point of contact between clients and insurance carriers, helping clients understand their coverage options and claims processes.

What are the key skills and qualifications needed to thrive as a personal lines account manager?

To thrive as a Personal Lines Account Manager, you need a solid understanding of personal insurance products, policy underwriting, and client relationship management, typically supported by a state insurance license. Familiarity with agency management systems, quoting software, and CRM tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you build trust and efficiently address client concerns. These skills and qualifications ensure clients receive accurate coverage and excellent service, which drives retention and agency growth.

What are some common challenges personal lines account managers face when managing multiple client accounts?

Personal Lines Account Managers often juggle a high volume of client accounts, each with unique insurance needs and renewal schedules. One common challenge is staying organized while processing policy changes, claims, and renewals promptly for each client. Additionally, responding quickly to client inquiries and ensuring compliance with industry regulations can be demanding. Effective time management, attention to detail, and strong communication skills are essential for successfully navigating these responsibilities.

What is the difference between Personal Lines Account Manager vs Customer Service Representative?

AspectPersonal Lines Account ManagerCustomer Service Representative
CredentialsInsurance licenses, industry certificationsBasic customer service skills, sometimes insurance licenses
Work EnvironmentOffice-based, client-facing, insurance agencies or brokeragesCall centers, insurance agencies, retail settings
Employer & IndustryInsurance companies, brokers, agenciesInsurance companies, agencies, customer service centers
Primary FocusManaging client policies, renewals, cross-sellingHandling inquiries, policy changes, basic support

While both roles involve client interaction within the insurance industry, a Personal Lines Account Manager focuses on managing policies and building client relationships, often requiring industry-specific licenses. In contrast, a Customer Service Representative handles general inquiries and support tasks. The roles differ mainly in scope and responsibilities, with the Account Manager playing a more proactive, client-focused role.

What are popular job titles related to Personal Lines Account Manager jobs in Raleigh, NC?

For Personal Lines Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Personal Lines Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Personal Lines Account Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Personal Lines Account Manager jobs?

Cities near Raleigh, NC with the most Personal Lines Account Manager job openings:

Personal Lines Account Manager jobs near you
Infographic showing various Personal Lines Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $53,709 per year, or $25.8 per hour.

Personal Lines Account Manager

The Jonus Group

Wake Forest, NC • On-site

$50K - $70K/yr

Other

Re-posted 2 days ago

Job description


Personal Lines Account Manager
Job Summary
Seeking a dedicated and client-focused Personal Lines Account Manager to join a team. As a Personal Lines Account Manager, you will manage a fresh book of business, handle standard personal lines accounts, and work collaboratively with a supportive and tight-knit team. This is an excellent opportunity for an experienced professional who is passionate about client service and eager to grow within a dynamic and education-focused organization.
Compensation Package
  • Salary Range: $50,000 - $70,000 annually
  • Incentives: Quarterly incentive plan based on office goals (new business and retention)
  • Performance Reviews: Annual reviews for raises and performance
  • Benefits: Comprehensive benefits package provided
Responsibilities
  • Manage a fresh book of business, focusing on standard personal lines accounts such as home, auto, and umbrella policies
  • Provide exceptional service to clients, addressing their insurance needs and inquiries
  • Quote new and renewal business, with a focus on new business acquisition
  • Collaborate with team members and leadership to achieve office goals for new business and retention
  • Maintain accurate and up-to-date records in the Applied EPIC system
Qualifications/Requirements
  • Licenses/Certifications: Property & Casualty (P&C) license required; additional designations are highly preferred
  • Experience: Minimum of 2+ years in sales or service; 5+ years preferred (candidates with captive experience will be considered)
  • Technical Skills: Proficiency in Applied EPIC software is preferred
  • Soft Skills:
    • Passionate about client service and team collaboration
    • Positive attitude and eagerness to learn and grow
    • Strong interpersonal and communication skills
    • Detail-oriented and organized
    • Client-focused with a commitment to delivering high-quality service

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About Jonus Group

Sourced by ZipRecruiter

The Jonus Group is a prestigious staffing agency located in Wayne, PA, the United States that specializes in the insurance industry. Since its inception, the Jonus Group has been committed to connecting skilled industry-specific candidates with leading insurance companies across the nation. The firm stands out for its broad-based experience in permanent, temporary and temp-to-hire staffing, proving its flexible approach to addressing diverse client needs. Foundational to the Jonus Group’s operations are its core values - excellence, integrity, and client focus. The firm's mission is to serve as a bridge between talent and opportunity, focusing on establishing mutually beneficial, long-lasting relationships between job seekers and employers. A key achievement of the Jonus Group has been its ability to position itself as a reliable go-to resource for staffing solutions in the insurance industry.

Industry

Insurance services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2012

Social media

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