Safelite
Safelite

74 Safelite Auto Glass Insurance Account Manager Jobs Hiring Near You

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... Review orders from the national contact center and manage dealer part orders and special accounts.

... other Safelite vendor management and payment systems, including setup, qualification questionnaires, and credentialing. * Ensure vendors meet Safelite requirements before activation (insurance ...

... other Safelite vendor management and payment systems, including setup, qualification questionnaires, and credentialing. * Ensure vendors meet Safelite requirements before activation (insurance ...

Strong Excel skills, including creating and managing pivot tables, performing data validation, and ... Safelite Home Office (7400 Safelite Way, Columbus, OH 43235). You are required to work in the ...

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... Review orders from the national contact center and manage dealer part orders and special accounts.

Strong Excel skills, including creating and managing pivot tables, performing data validation, and ... Safelite Home Office (7400 Safelite Way, Columbus, OH 43235). You are required to work in the ...

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... Review orders from the national contact center and manage dealer part orders and special accounts.

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... Review orders from the national contact center and manage dealer part orders and special accounts.

Insurance Account Manager

Franklin, TN · On-site

$55K - $85K/yr

The Insurance Account Manager is responsible for servicing and supporting client accounts, managing renewals, maintaining strong carrier relationships, and ensuring a high level of customer ...

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Safelite Jobs Information

Do workers at Safelite get paid breaks?

Sometimes. Only some people get paid breaks.
65% of people say they don’t get paid breaks.
Based on data from 84 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Safelite pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
59% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 104 people who took the Breakroom Quiz between June 2025 and June 2026.

At Safelite, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
82% of people say they have to use vacation days when they’re out sick.
Based on data from 100 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Safelite affordable enough for their workers?

Most people say the health insurance costs are okay.
79% of people say the health insurance costs are okay
Based on data from 86 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people get paid time off at Safelite?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 115 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 39% of people with changing schedules find out their shifts one week or less ahead of time.
  • 30% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 17% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 46 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at Safelite worry about hours?

Most people don’t worry about getting enough hours.
68% of people report they don’t worry about getting enough hours.
Based on data from 65 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Safelite workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
51% report that they don’t have enough control over which shifts they work.
Based on data from 59 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for Safelite workers to change shifts?

Most people find it hard to change shifts.
68% of people report that it’s hard to change shifts if they need to.
Based on data from 41 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at Safelite?

Some people find it hard to get time off.
36% of people report it’s hard to get time off.
Based on data from 103 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Safelite managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
73% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 60 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Safelite spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
32% of people report that their job takes up time that they don’t get paid for.
Based on data from 65 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at Safelite?

Some people find it hard to take sick days.
37% of people report that it’s hard to take time off if they are sick.
Based on data from 103 people who took the Breakroom Quiz between June 2025 and June 2026.

Is a Safelite job good for students?

Most students say this is a bad place to work if you’re studying.
100% of students report this isn’t a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

Is working at Safelite good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
49% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 41 people who took the Breakroom Quiz between July 2025 and June 2026.

Do people at Safelite feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 98 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Safelite get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 89 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at Safelite?

Most people feel stressed out here.
82% of people say they often feel stressed out at work.
Based on data from 112 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Safelite enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 89 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Safelite recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 116 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Safelite?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 104 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at Safelite?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 101 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Safelite’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 101 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Safelite is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 101 people who took the Breakroom Quiz between June 2025 and June 2026.

Performance Marketing Manager

Safelite Group

Columbus, OH • On-site, Remote

Full-time

Medical, Life, Retirement, PTO

Posted 6 days ago


Safelite rating

6.6

Company rating: 6.6 out of 10

Based on 244 frontline employees who took The Breakroom Quiz

209th of 365 rated vehicle maintenance


Job description

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview
The Manager, Performance Marketing will focus on Safelite's performance media channel acquisition strategy, focusing on driving consumers down the funnel to drive conversion through our direct response programs in paid search, traditional organic search, answer engine optimization organic search, and affiliate. This role manages and executes activities including AEO, SEO, SEM and affiliate day-to-day account management, optimization, and maintenance. They will work in tandem with our media agency and internal analytics and finance teams to analyze performance of the campaigns and provide recommendations for improvement. Additionally, this role partners closely with the product and IT teams for Safelite.com implementation and improvement for SEO/AEO activities. This role is responsible for vendor management and success across several partners including but not limited to Yelp, Yext, Yotpo, BrightEdge, Profound and Microsoft Advertising Services.

Expected Work Location (In Office): It is expected that you will primarily perform work at the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235). You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs.

Reports To: Director, Performance Marketing
What you will do

  • Lead, own and plan the SEO program through strategic initiatives, technical updates, content additions or updates and local management. Update key stakeholders and cross-functional partners on improvements and/or setbacks.

  • Plan, execute, and lead reputation management for Safelite's owned properties (e.g. Google, Yelp, Yotpo ratings and reviews)

  • Own and manage Safelite's vendor relationships with Microsoft reps, BrightEdge, Yext and Yelp

  • Grow and optimize paid search program through standard optimizations and innovative testing, including structure, bidding, ad creative, landing page tests, Google betas, etc

  • Lead, own and plan the affiliate marketing program through standard and innovative testing, including partner acquisition, ad creative/media type, payout structures, etc.

  • Partner with internal and external analytics teams to assess channel success and impact on business. Identify and report against identified key performance indicators.

  • Build, own and manage paid search, SEO and affiliate roadmaps.

  • Lead and mentor a small team, fostering curiosity, collaboration and professional growth. Establish clear expectations, review performance and support development.

  • Collaborate with internal product and development teams on larger CMS updates, page structure changes, additions and tests

  • Proactively look for expansion & optimization opportunities on a regular basis and stay current in the channels' landscapes and make innovative recommendations

  • Performs other duties as assigned

  • Complies with all policies and standards

Qualifications

Requirements:

  • Bachelor's Degree or equivalent work experience

  • 4-6 years of relevant experience

  • Experience managing local listings in Google Business Profiles, Yext, or a related platform

  • Familiarity in landing page optimization and A/B testing methodologies

  • 1-3 years of people leadership experience

Preferred:

  • Bachelor's Degree in marketing, communications or business

  • HTML coding experience


Skills and Abilities

  • Knowledge of paid search, organic and affiliate channel best practices

  • Proven track record of delivering qualified conversion traffic and media budget management

  • Strong analytics skills with the ability to drive meaningful action from large data sets and present insights

  • Excellent interpersonal and verbal communication skills, with the ability to collaborate across teams and successfully communicate analytic results, insights, and resulting business implications to non-technical business partners

  • A proactive mindset with a passion for staying current with digital marketing trends and emerging technologies, eager to apply new techniques and tools to enhance performance.

  • Excellent attention to detail and ability to multi-task and prioritize responsibilities

  • Google Certified - knowledge and experience with relevant media tools such as Google Analytics, SA360, affiliate marketing partners and platforms and Google search console

  • Ensures Accountability - Holds self and others accountable to achieving results. This involves setting clear goals, monitoring progress, and addressing performance issues promptly.

  • Ability to lead and develop a team, providing ongoing guidance and support and fostering a culture of continuous improvement

What You Will Get:

  • Competitive weekly pay and bonus opportunities.

  • Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.

  • Up to $5,250 in tuition reimbursement per year.

  • View all our health, wealth and life offerings atwww.safelitebenefits.com

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

#LI-NO1


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