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Insurance Account Manager Jobs in Tennessee (NOW HIRING)

CS&A Insurance

Insurance Account Manager

Franklin, TN

$55K - $85K/yr

The Insurance Account Manager is responsible for servicing and supporting client accounts, managing renewals, maintaining strong carrier relationships, and ensuring a high level of customer ...

CS&A Insurance

Insurance Account Manager

Franklin, TN · On-site

$55K - $85K/yr

The Insurance Account Manager is responsible for servicing and supporting client accounts, managing renewals, maintaining strong carrier relationships, and ensuring a high level of customer ...

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All JobsInsurance Account Manager JobsInsurance Account Manager Jobs in Tennessee

Insurance Account Manager information

See Tennessee salary details

$24.1K

$47.7K

$69.4K

How much do insurance account manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for insurance account manager in Tennessee is $47,734.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $53,500.00 per year, depending on experience, location, and employer.

What is the highest paying position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paid. These positions require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy, underwriting, and risk management at the highest level.

What are Insurance Account Managers?

Insurance Account Managers are professionals who serve as the main point of contact between insurance companies and their clients. They manage client accounts, provide advice on insurance policies, and ensure clients' coverage needs are met. Their role often involves renewing policies, handling claims, and identifying opportunities to offer additional products or services. Strong communication and customer service skills are essential for success in this position.

What jobs make $3,000 a day?

Insurance Account Managers typically do not earn $3,000 a day; such high daily earnings are more common in roles like top-tier investment bankers, senior corporate lawyers, or specialized surgeons, especially those with extensive experience and high-value clients. These positions often require advanced skills, certifications, and long hours. Most high-earning jobs in finance, law, or medicine can reach this level with significant expertise and responsibility.

What are the key skills and qualifications needed to thrive as an Insurance Account Manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

What does an account manager do for an insurance company?

An insurance account manager is responsible for maintaining and growing client accounts by providing policy information, addressing customer inquiries, and ensuring client satisfaction. They also handle policy renewals, cross-selling, and up-selling insurance products, often using customer management software and maintaining detailed records. Strong communication and sales skills are essential for success in this role.

Why do most insurance agents quit?

Many insurance account managers quit due to high workload, commission-based pay structures, and the pressure to meet sales targets. Job dissatisfaction can also stem from limited career advancement opportunities and challenging client interactions, leading to burnout and turnover.

What Is an Insurance Account Manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an Insurance Account Manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
More about Insurance Account Manager jobs
What are the most commonly searched types of Insurance Account jobs in Tennessee? The most popular types of Insurance Account jobs in Tennessee are:
What are popular job titles related to Insurance Account Manager jobs in Tennessee? For Insurance Account Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Insurance Account Manager jobs in Tennessee look for? The top searched job categories for Insurance Account Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Insurance Account Manager jobs? Cities in Tennessee with the most Insurance Account Manager job openings:
Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Tennessee as of June 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $47,734 per year, or $22.9 per hour.

Insurance Account Manager

CS&A Insurance

Franklin, TN

$55K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Position Overview

We are seeking a detail-oriented and client-focused Insurance Account Manager to join our team. The Insurance Account Manager is responsible for servicing and supporting client accounts, managing renewals, maintaining strong carrier relationships, and ensuring a high level of customer satisfaction.

This role is ideal for an experienced insurance professional who thrives in a service-driven environment and is committed to delivering accurate, timely, and proactive client support.

Key Responsibilities

Client Account Management

         Serve as the primary point of contact for assigned client accounts

  • Manage day-to-day service needs including policy changes, endorsements, certificates, and audits
  • Respond promptly and professionally to client inquiries and service requests
  • Conduct policy reviews to ensure appropriate coverage and alignment with client needs

Renewals & Retention

         Manage the renewal process from start to finish, including data collection, submissions, quote review, and renewal presentations

         Coordinate with producers and carriers to obtain competitive renewal options

  • Support agency retention efforts by providing consistent, high-quality service

Carrier & Underwriting Coordination

         Work closely with insurance carriers and underwriters to obtain quotes and negotiate pricing and coverage terms

         Prepare and submit accurate applications, and support documentation

  • Monitor underwriting requirements and carrier guidelines to ensure compliance

Compliance & Administrative Duties

         Maintain accurate and up-to-date client records in EPIC

         Ensure policies, endorsements, and documentation comply with state regulations and agency procedures

  • Assist with claim-related documentation and follow-up as needed
  • Maintain required licenses and complete continuing education as required

Collaboration & Support

         Work collaboratively with producers, account managers, and leadership

         Assist with onboarding new accounts and transitioning existing accounts

  • Identify opportunities for process improvement and operational efficiency

Qualifications

Experience

         Minimum of 5 years of experience in insurance account management, client services, or a related insurance role

         Experience servicing commercial and/or personal lines accounts

  • Ability to manage multiple accounts and deadlines with accuracy and attention to detail

Education

         Bachelor's degree preferred in Business Administration, Finance, Risk Management & Insurance, Marketing, or a related field

         Equivalent insurance industry experience may be considered in lieu of a degree

Licensing & Certifications

         Active state insurance license (Property & Casualty and/or Life & Health, as applicable)

         Professional designations such as CIC, CPCU, or CRM are a plus

Skills & Competencies

         Strong written and verbal communication skills

         High level of organization and attention to detail

  • Client-focused mindset with strong problem-solving abilities
  • Ability to explain insurance concepts clearly and professionally
  • Proficiency with Microsoft Office and insurance agency systems

Compensation & Benefits

         Starting salary of $55,000 and higher, based on experience and qualifications

         Performance-based increases and career advancement opportunities

  • Paid time off and paid holidays
  • Health, dental, vision, and retirement benefits (as applicable)
  • Continuing education and professional development support

Why Join Us?

         Competitive compensation with long-term growth potential

         Supportive, team-oriented work environment

  • Opportunity to work with established carriers and a diverse client base
  • Emphasis on service excellence and client retention
  • Stability and career growth within a respected insurance organization
Employment Type: FULL_TIME

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