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Insurance Account Manager Jobs in Chicago, IL (NOW HIRING)

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Insurance Account Manager information

See Chicago, IL salary details

$27.3K

$54.3K

$78.9K

How much do insurance account manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for insurance account manager in Chicago, IL is $54,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $60,900.00 per year, depending on experience, location, and employer.

Is being an insurance account manager hard?

Being an insurance account manager can be challenging as it requires strong communication, customer service skills, and knowledge of insurance policies. The role often involves managing client accounts, handling claims, and meeting sales targets, which can be demanding but manageable with experience and proper training.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use customer relationship management (CRM) tools to maintain client records. Strong communication and knowledge of insurance policies are essential for this role.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
More about Insurance Account Manager jobs

What are the most commonly searched types of Insurance Account jobs in Chicago, IL?

The most popular types of Insurance Account jobs in Chicago, IL are:

What are popular job titles related to Insurance Account Manager jobs in Chicago, IL?

For Insurance Account Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Insurance Account Manager jobs in Chicago, IL look for?

The top searched job categories for Insurance Account Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Insurance Account Manager jobs?

Cities near Chicago, IL with the most Insurance Account Manager job openings:

Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $54,253 per year, or $26.1 per hour.

Commercial Insurance Account Manager

Snyder Insurance & Financial Services

Darien, IL • On-site

$60K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

About Our Agency Snyder Insurance & Financial Services is a well-established, full-service independent insurance agency with over three decades of experience serving clients throughout Illinois and beyond. Located in the Chicago area (Darien, IL), we specialize in providing tailored commercial, personal, health, and life insurance solutions to businesses and individuals. Our commitment to personalized service, strong client relationships, and competitive coverage options has fueled our ongoing growth and success.

We are a collaborative, client-focused team that values professional development, integrity, and exceptional service. As our agency continues to expand, we are seeking a dedicated Commercial Lines Account Manager to join us and support our growing commercial portfolio.

Position Overview The Commercial Lines Account Manager will be responsible for managing and servicing a diverse commercial insurance book of business. This role requires a proactive, detail-oriented professional with strong insurance expertise to deliver outstanding client service, identify cross-selling opportunities, and contribute to the agency's expansion.


We offer a structured onboarding process with initial in-office training and collaboration to ensure a smooth integration into our team and culture. Over time, as performance and comfort levels allow, employees transition to a hybrid work arrangement, with the potential for fully remote opportunities in the future. This flexible approach supports both professional success and work-life balance.


Responsibilities

• Prepare and Quote Commercial Insurance Policies: Accurately develop competitive quotes for various commercial lines, including property, casualty, liability, and specialty coverages, tailored to the needs of our established client base.

• Cross-Sell and Upsell Coverage Options: Proactively identify and recommend additional relevant coverages to new and existing clients to enhance protection, improve retention, and support business growth.

• Resolve Client Inquiries and Complaints: Address customer questions, concerns, and issues promptly and professionally, ensuring high satisfaction and long-term loyalty.

• Schedule Follow-Up Appointments and Communications: Maintain regular contact with clients through scheduled reviews and updates on industry trends, policy enhancements, regulatory changes, and emerging risks.

• Thrive in a Dynamic Environment: Excel in a friendly, fast-paced setting while collaborating with team members to meet deadlines and deliver superior results.

• Additional responsibilities may include policy renewals, record maintenance, compliance support, and participation in agency initiatives.

Requirements

• Professional Experience: Minimum of 3-5 years of direct experience in commercial lines insurance, with proven success in client service, account management, or sales roles.

• Technical Proficiency: Hands-on experience with Applied Epic agency management software is desirable. Proficiency in Microsoft Excel for data analysis, reporting, and spreadsheets is essential.

• Client Relationship Skills: Strong ability to build rapport, establish trust, and foster lasting partnerships with clients through attentive and personalized service.

• Organizational Excellence: Highly detail-oriented with excellent time management skills to handle multiple priorities, meet strict deadlines, and maintain accuracy.

• Communication Abilities: Superior written and verbal communication skills to explain complex insurance concepts clearly and effectively.

• Licensing Requirements: Active Property & Casualty insurance license required (must be able to maintain or obtain additional state licenses as needed).

• Education: Bachelor's degree in business, insurance, risk management, or a related field preferred; equivalent professional experience will be considered.

Benefits
Paid Time Off (PTO)###Health Insurance###Work from Home###Dental Insurance###Vision Insurance###Life Insurance###Disability Insurance###Parental Leave###Retirement Plan###Career Growth Opportunities###Hands on Training###