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Insurance Account Manager Jobs in Chicago, IL (NOW HIRING)

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Insurance Account Manager information

See Chicago, IL salary details

$27.3K

$54.3K

$78.9K

How much do insurance account manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for insurance account manager in Chicago, IL is $54,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $60,900.00 per year, depending on experience, location, and employer.

Is being an insurance account manager hard?

Being an insurance account manager can be challenging as it requires strong communication, customer service skills, and knowledge of insurance policies. The role often involves managing client accounts, handling claims, and meeting sales targets, which can be demanding but manageable with experience and proper training.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use customer relationship management (CRM) tools to maintain client records. Strong communication and knowledge of insurance policies are essential for this role.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
More about Insurance Account Manager jobs

What are the most commonly searched types of Insurance Account jobs in Chicago, IL?

The most popular types of Insurance Account jobs in Chicago, IL are:

What are popular job titles related to Insurance Account Manager jobs in Chicago, IL?

For Insurance Account Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Insurance Account Manager jobs in Chicago, IL look for?

The top searched job categories for Insurance Account Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Insurance Account Manager jobs?

Cities near Chicago, IL with the most Insurance Account Manager job openings:

Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $54,253 per year, or $26.1 per hour.

Commercial Insurance Account Manager / Account Executive (copy)

Southpoint Insurance Agency Inc

Orland Park, IL • On-site

$70K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Small Commercial Lines Account Manager

About Us

At Southpoint Insurance, we believe our employees are our greatest asset. We foster a work environment where you can grow, thrive, and feel genuinely appreciated. We don't believe in micromanagement---instead, we empower our team members to take ownership of their roles and contribute meaningfully to our shared success.

We value work-life balance, professional development, and collaboration, and we're committed to providing an enjoyable, rewarding, and supportive workplace for all our employees. Our goal is to make Southpoint a place where you enjoy your work and feel proud of the impact you make.

Position Overview

Were looking for a highly motivated and experienced Small Commercial Lines Account Manager to join our team. In this key role, you'll manage a diverse portfolio of commercial accounts, deliver outstanding client service, and foster long-term client relationships.

If you're passionate about helping clients, thrive in a collaborative environment, and want to be part of a company that truly values its people, we want to hear from you.


Benefits

Annual Base Salary + Bonus Opportunities

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Evenings Off

Paid Time Off (PTO)

Free Continuing Education

Team Lunches

Holliday Celebrations

Summer Hours

Career Growth Opportunities

Mon-Fri Schedule

Hands on Training


Responsibilities

Key Responsibilities

Deliver Exceptional Customer Service

Provide top-tier service to our commercial insurance clients by promptly addressing inquiries, resolving issues, and ensuring high levels of client satisfaction.

Manage Commercial Accounts

Oversee a book of commercial insurance accounts, handling policy changes, endorsements, renewals, and general account maintenance with precision and care.

Collaborate with Insurance Carriers

Work closely with carriers to negotiate coverage terms, manage claims, and ensure accurate, up-to-date documentation.

Conduct Risk Assessments

Evaluate client risks and exposures to offer tailored insurance solutions that align with their specific business needs and risk tolerance.


Requirements

Qualifications

Minimum of 3 Years' Experience: At least 3 years of experience as a Commercial Account Manager or in a similar role within the insurance industry.

Comprehensive Insurance Knowledge: Strong understanding of commercial insurance products, including property, liability, workers' compensation, and other coverages, as well as underwriting guidelines.

Excellent Communication Skills: Exceptional verbal and written communication skills, with the ability to clearly explain complex insurance concepts to clients in a way that is easy to understand.

Detail-Oriented & Organized: High attention to detail, combined with strong organizational and time management skills, ensuring that tasks are completed accurately and efficiently.

Proficiency in Insurance Management Systems: Experience using insurance agency management software such as Applied TAM, Epic, or AMS 360 (or similar platforms).

Self-Motivated & Adaptable: Ability to work independently and efficiently in a fast-paced environment, managing multiple priorities and deadlines with a high degree of accuracy.