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Personal Insurance Account Manager Jobs (NOW HIRING)

NY · On-site

$44K - $60K/yr

Description Join Our Team at Sihle Insurance Group as a Personal Insurance Account Manager!Are you ready to make an impact at a leading insurance agency that values innovation, growth, and delivering ...

Personal Lines Account Manager

Tappan, NY · On-site

$45K - $62K/yr

The insurance agency will require the personal lines account manager to respond to client calls about policy changes, updates and coverage questions, plus consult with clients on potential bundle ...

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Personal Insurance Account Manager information

See salary details

$32.5K

$55.3K

$87K

How much do personal insurance account manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for personal insurance account manager in the United States is $55,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What does a personal insurance account manager do?

A Personal Insurance Account Manager is responsible for managing and servicing client accounts related to personal insurance policies, such as auto, home, and renters insurance. They work directly with clients to assess their insurance needs, recommend suitable coverage options, and process policy renewals or changes. Additionally, they handle customer inquiries, address claims or billing issues, and ensure clients are properly informed about their insurance policies. Their goal is to provide excellent customer service while maintaining strong client relationships and helping clients protect their personal assets.

What are the key skills and qualifications needed to thrive as a personal insurance account manager?

To thrive as a Personal Insurance Account Manager, you need a strong understanding of personal insurance products, policy management, and customer service, typically supported by a relevant insurance license. Familiarity with agency management systems, quoting platforms, and CRM tools is crucial for efficient client and policy handling. Outstanding interpersonal skills, attention to detail, and problem-solving abilities help you build trust and effectively address client needs. These skills ensure accurate policy administration, satisfied clients, and long-term business growth in a competitive insurance market.

What are some common challenges faced by personal insurance account managers, and how can they effectively manage them?

Personal Insurance Account Managers often face challenges such as balancing a high volume of client accounts, keeping up with frequent changes in insurance regulations, and ensuring timely policy renewals. Managing multiple priorities requires strong organizational skills and proactive communication with clients to address their needs promptly. Building strong relationships within the team and with underwriters also helps in resolving complex coverage questions efficiently. Staying updated on industry trends and utilizing digital tools for task management can further ease workload and improve client satisfaction.

What is the difference between Personal Insurance Account Manager vs Insurance Sales Agent?

AspectPersonal Insurance Account ManagerInsurance Sales Agent
CredentialsLicenses in insurance, customer service skillsLicenses in insurance, sales certifications
Work EnvironmentClient consultations, policy managementProspecting, client acquisition
Employer & IndustryInsurance companies, brokeragesInsurance agencies, brokerages

While both roles involve working with insurance policies, a Personal Insurance Account Manager primarily manages existing client accounts, providing ongoing service and policy adjustments. An Insurance Sales Agent focuses on acquiring new clients and selling insurance policies. The roles often overlap in licensing requirements but differ in daily responsibilities and focus areas.

How much does a personal insurance account manager get paid?

A personal insurance account manager typically earns between $45,000 and $75,000 annually, depending on experience, location, and the size of the company. Salaries can increase with certifications such as CPCU or CIC and proficiency in insurance software tools. Compensation may also include bonuses or commissions based on performance.

What cities are hiring for Personal Insurance Account Manager jobs?

Cities with the most Personal Insurance Account Manager job openings:

What states have the most Personal Insurance Account Manager jobs?

States with the most job openings for Personal Insurance Account Manager jobs include:

What are popular job titles related to Personal Insurance Account Manager jobs?

For Personal Insurance Account Manager jobs, the most frequently searched job titles are:

Infographic showing various Personal Insurance Account Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $55,252 per year, or $26.6 per hour.

Personal Insurance Account Manager I

Anchorage, AK • On-site

$63K - $99K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

Job Title

Responsible for the support and service of GIB customers

Duties and Responsibilities
  • Perform customer service functions necessary to support clients to include policy changes, new business, claims and addressing billing issues.
  • Utilize multiple insurance carriers with a comprehensive understanding of their guidelines and products.
  • Educate customers on policy coverage to enable informed decisions.
  • Develop trusted relationships with clients through creative problem solving.
  • Perform review of customer accounts to address any coverage needs.
  • Cross-sell additional products offered by the Insurance Agency or the Credit Union.
  • Perform other duties as assigned.
Qualifications

Highschool graduate or equivalent. Must possess Property/Casualty license.

Proficient with technology including Microsoft Office Products and interactive phone system. Knowledge of agency management systems, particularly AMS 360. Possess strong sales, customer service and organizational skills. Ability to work independently with minimum supervision and as a team participant.

Personal Insurance Account Manager II (Category 10) requires 18 months as a Personal Insurance Account Manager I (Category 11) or equivalent with performance that meets or exceeds expectations. Enrollment in an insurance program, CISR, CIC or other, is preferred. Senior Personal Insurance Account Manager (Category 09) requires two years as a Personal Insurance Account Manager II (Category 10) or equivalent with performance that meets or exceeds expectations. Must have a demonstrated grasp on Agency activities and have mastered assigned duties. Must be proficient in all aspects of agency product administration. Directly related work experience and/or accelerated training completed may be substituted for tenure.

Compensation

Salary Pay Range: 09

$69,557 - $112,677 annually

Salary Pay Range: 10

$63,233 - $99,908 annually

Salary Pay Range: 11

$57,484 - $90,230 annually

Benefits
  • Short-term and long-term incentives
  • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
  • 401(k) plan with a 5% match
  • Employee Assistance Program (EAP)
  • Life and disability coverage
  • Voluntary cash benefits for accident, hospitalization and critical illness
  • Tuition Reimbursement
  • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
  • Click here to view Global's comprehensive Benefits Programs

Equal Opportunity Employer