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Personal Insurance Account Manager Jobs in Tennessee

CS&A Insurance

Insurance Account Manager

Franklin, TN · On-site

$55K - $85K/yr

The Insurance Account Manager is responsible for servicing and supporting client accounts, managing ... personal lines accounts * Ability to manage multiple accounts and deadlines with accuracy and ...

CS&A Insurance

Insurance Account Manager

Franklin, TN · On-site

$55K - $85K/yr

The Insurance Account Manager is responsible for servicing and supporting client accounts, managing ... personal lines accounts * Ability to manage multiple accounts and deadlines with accuracy and ...

APR

Personal Lines Account Manager

Nashville, TN · On-site

$75K/yr

Insurance Job: Personal Lines Account Manager | Personal Lines Account Executive Salary: $75K Location: Nashville, Tennessee Job Summary: We are seeking a dedicated and detail-oriented individual to ...

Zander Insurance

Personal Lines Account Manager

Nashville, TN · On-site

$43K - $58K/yr

Personal Lines Account Manager. At Zander Insurance, we recognize and reward top talent with industry-leading compensation packages and expansive growth opportunities. Join our team and be part of an ...

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Personal Insurance Account Manager information

See Tennessee salary details

$29.5K

$50.1K

$79K

How much do personal insurance account manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for personal insurance account manager in Tennessee is $50,148.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $55,400.00 per year, depending on experience, location, and employer.

What does a personal insurance account manager do?

A Personal Insurance Account Manager is responsible for managing and servicing client accounts related to personal insurance policies, such as auto, home, and renters insurance. They work directly with clients to assess their insurance needs, recommend suitable coverage options, and process policy renewals or changes. Additionally, they handle customer inquiries, address claims or billing issues, and ensure clients are properly informed about their insurance policies. Their goal is to provide excellent customer service while maintaining strong client relationships and helping clients protect their personal assets.

What are the key skills and qualifications needed to thrive as a personal insurance account manager?

To thrive as a Personal Insurance Account Manager, you need a strong understanding of personal insurance products, policy management, and customer service, typically supported by a relevant insurance license. Familiarity with agency management systems, quoting platforms, and CRM tools is crucial for efficient client and policy handling. Outstanding interpersonal skills, attention to detail, and problem-solving abilities help you build trust and effectively address client needs. These skills ensure accurate policy administration, satisfied clients, and long-term business growth in a competitive insurance market.

What are some common challenges faced by personal insurance account managers, and how can they effectively manage them?

Personal Insurance Account Managers often face challenges such as balancing a high volume of client accounts, keeping up with frequent changes in insurance regulations, and ensuring timely policy renewals. Managing multiple priorities requires strong organizational skills and proactive communication with clients to address their needs promptly. Building strong relationships within the team and with underwriters also helps in resolving complex coverage questions efficiently. Staying updated on industry trends and utilizing digital tools for task management can further ease workload and improve client satisfaction.

What is the difference between Personal Insurance Account Manager vs Insurance Sales Agent?

AspectPersonal Insurance Account ManagerInsurance Sales Agent
CredentialsLicenses in insurance, customer service skillsLicenses in insurance, sales certifications
Work EnvironmentClient consultations, policy managementProspecting, client acquisition
Employer & IndustryInsurance companies, brokeragesInsurance agencies, brokerages

While both roles involve working with insurance policies, a Personal Insurance Account Manager primarily manages existing client accounts, providing ongoing service and policy adjustments. An Insurance Sales Agent focuses on acquiring new clients and selling insurance policies. The roles often overlap in licensing requirements but differ in daily responsibilities and focus areas.

How much does a personal insurance account manager get paid?

A personal insurance account manager typically earns between $45,000 and $75,000 annually, depending on experience, location, and the size of the company. Salaries can increase with certifications such as CPCU or CIC and proficiency in insurance software tools. Compensation may also include bonuses or commissions based on performance.

What cities in Tennessee are hiring for Personal Insurance Account Manager jobs?

Cities in Tennessee with the most Personal Insurance Account Manager job openings:

Personal Insurance Account Manager jobs near you
Infographic showing various Personal Insurance Account Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, and 7% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $50,148 per year, or $24.1 per hour.

Insurance Account Manager

Franklin, TN • On-site

CS&A Insurance
See more jobs at CS&A Insuranceexternal

$55K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Position Overview
We are seeking a detail-oriented and client-focused Insurance Account Manager to join our team. The Insurance Account Manager is responsible for servicing and supporting client accounts, managing renewals, maintaining strong carrier relationships, and ensuring a high level of customer satisfaction.
This role is ideal for an experienced insurance professional who thrives in a service-driven environment and is committed to delivering accurate, timely, and proactive client support.
Key Responsibilities
Client Account Management
• Serve as the primary point of contact for assigned client accounts
  • Manage day-to-day service needs including policy changes, endorsements, certificates, and audits
  • Respond promptly and professionally to client inquiries and service requests
  • Conduct policy reviews to ensure appropriate coverage and alignment with client needs

Renewals & Retention
• Manage the renewal process from start to finish, including data collection, submissions, quote review, and renewal presentations
• Coordinate with producers and carriers to obtain competitive renewal options
  • Support agency retention efforts by providing consistent, high-quality service

Carrier & Underwriting Coordination
• Work closely with insurance carriers and underwriters to obtain quotes and negotiate pricing and coverage terms
• Prepare and submit accurate applications, and support documentation
  • Monitor underwriting requirements and carrier guidelines to ensure compliance

Compliance & Administrative Duties
• Maintain accurate and up-to-date client records in EPIC
• Ensure policies, endorsements, and documentation comply with state regulations and agency procedures
  • Assist with claim-related documentation and follow-up as needed
  • Maintain required licenses and complete continuing education as required

Collaboration & Support
• Work collaboratively with producers, account managers, and leadership
• Assist with onboarding new accounts and transitioning existing accounts
  • Identify opportunities for process improvement and operational efficiency

Qualifications
Experience
• Minimum of 5 years of experience in insurance account management, client services, or a related insurance role
• Experience servicing commercial and/or personal lines accounts
  • Ability to manage multiple accounts and deadlines with accuracy and attention to detail

Education
• Bachelor's degree preferred in Business Administration, Finance, Risk Management & Insurance, Marketing, or a related field
• Equivalent insurance industry experience may be considered in lieu of a degree
Licensing & Certifications
• Active state insurance license (Property & Casualty and/or Life & Health, as applicable)
• Professional designations such as CIC, CPCU, or CRM are a plus
Skills & Competencies
• Strong written and verbal communication skills
• High level of organization and attention to detail
  • Client-focused mindset with strong problem-solving abilities
  • Ability to explain insurance concepts clearly and professionally
  • Proficiency with Microsoft Office and insurance agency systems

Compensation & Benefits
• Starting salary of $55,000 and higher, based on experience and qualifications
• Performance-based increases and career advancement opportunities
  • Paid time off and paid holidays
  • Health, dental, vision, and retirement benefits (as applicable)
  • Continuing education and professional development support

Why Join Us?
• Competitive compensation with long-term growth potential
• Supportive, team-oriented work environment
  • Opportunity to work with established carriers and a diverse client base
  • Emphasis on service excellence and client retention
  • Stability and career growth within a respected insurance organization

Apply