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Implementation Manager Jobs (NOW HIRING)

GoodShip

Implementation Manager

About the Role As an Implementation Manager on the Sales team, you'll be the technical architect at the critical intersection of sales and customer success. You'll partner closely with Account ...

Arcadia

Implementation Manager

The Implementation Manager is responsible for leading the implementation of Arcadia's platform, ensuring successful project delivery and customer satisfaction through effective communication and ...

Onbe

Implementation Manager

Buffalo Grove, IL · On-site

The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by ...

Nextep

Implementation Manager

Norman, OK · On-site

Nextep's implementation managers are the primary point of contact for our new clients, helping them navigate through the onboarding process and delivering an organized and flawless experience. We are ...

Onbe

Implementation Manager

Conshohocken, PA · On-site

The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by ...

Nextep

Implementation Manager

Norman, OK

Nextep's implementation managers are the primary point of contact for our new clients, helping them navigate through the onboarding process and delivering an organized and flawless experience. We are ...

Canva

Implementation Manager

Austin, TX

SaaS expertise: 3-5+ years implementing SaaS or enterprise software for large, multi-region clients; experience managing strategic and complex rollouts with a strong consultative approach.

Privia Health

Implementation Manager

Arlington, VA

$75K - $85K/yr

The Implementation Manager is the primary point of contact, project manager, and trainer during the launch and implementation of providers into our medical group. Primary Job Duties: * Partner with ...

Kuder Inc

Implementation Manager

Adel, IA · On-site

The Implementation Manager will play a vital role in leading the definition, development and deployment of Kuder, Inc. products and services. This position will be responsible for overseeing the ...

Biller Genie

Implementation Manager

Orlando, FL · On-site

As an Implementation Manager at Biller Genie, you will own the first 90 days of a new subscriber's journey - serving as the single point of accountability from onboarding through to demonstrated ROI.

SWIVEL

Implementation Manager

San Antonio, TX

SWIVEL is a seeking a highly skilled Implementation Manager to join our team Why you'll love this role: A pivotal role in driving the successful execution of new and existing client product ...

New

Nedap NV

Implementation Manager

Burlington, MA · On-site

$115K - $135K/yr

As an Implementation Manager you will play a key role in implementing some of the world's most iconic retail brands, ensuring a successful start during the most impactful first months of a pilot or ...

Broccoli AI

Implementation Manager

Lehi, UT · On-site

$85K - $95K/yr

About the Role As an Implementation Manager at Broccoli, you'll own the onboarding experience for new customers-from setup to success. You'll be the bridge between our AI agents and real-world HVAC, ...

UpKeep

Sr. Implementation Manager

Los Angeles, CA · On-site

$85K - $100K/yr

POSITION SUMMARY The Senior Implementation Manager is responsible for leading complex, multi-product implementations and optimization projects that drive accelerated time-to-value and long-term ...

UpKeep

Sr. Implementation Manager

Los Angeles, CA · On-site +1

Senior Implementation Managers act as trusted advisors to customers, applying deep product expertise, consultative strategy, and UpKeep's AI Intelligence Suite to modernize maintenance operations ...

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Implementation Manager information

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$39K

$103.5K

$168K

How much do implementation manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries tend to be higher, and additional compensation may include bonuses or benefits. Strong project management skills and certifications like PMP can also influence earning potential.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

Is implementation manager the same as project manager?

An Implementation Manager focuses on overseeing the deployment of products or systems within an organization, ensuring that solutions are delivered on time and meet client requirements. A Project Manager generally manages the planning, execution, and completion of projects across various domains, which may include multiple implementations. While both roles involve project coordination, Implementation Managers specialize in the successful rollout of specific solutions, often requiring technical knowledge and client communication skills.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

More about Implementation Manager jobs
What cities are hiring for Implementation Manager jobs? Cities with the most Implementation Manager job openings:
What are the most commonly searched types of Implementation jobs? The most popular types of Implementation jobs are:
Who are the top companies hiring for Implementation Manager jobs? The top employers for Implementation Manager jobs are:
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What job categories do people searching Implementation Manager jobs look for? The top searched job categories for Implementation Manager jobs are:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Implementation Manager

GoodShip

Remote

Full-time

Medical, PTO

Posted 13 days ago

Job description

Who We Are
GoodShip is the AI engine powering modern transportation networks, empowering transportation teams to optimize spend and service while driving seamless collaboration across internal stakeholders and external partners.
GoodShip unifies data from loads, tenders, contracts, real-time tracking, and market benchmarks to deliver a comprehensive, intelligent view of the transportation network. Embedded intelligence proactively recommends the highest-impact opportunities to save money, improve service, and reduce spot exposure.
Teams can act instantly by renegotiating rates, refining routing guide logic, triggering carrier performance alerts, or running off-cycle bids and full-network RFPs through purpose-built procurement tools that blend automation and intelligence. The result is a continuously optimized freight network that remains agile and resilient in a dynamic market.
We're backed by A-list venture firms and founders of industry-leading FreightTech companies, and were recently recognized in the TechCrunch AI Disrupters 60. With ample financial backing and strong traction, we're seeking a driven and experienced Enterprise Sales Director to join us on the ground floor and help bring ultra-modern transportation technology to market.
About the Role
As an Implementation Manager on the Sales team, you'll be the technical architect at the critical intersection of sales and customer success. You'll partner closely with Account Executives during the sales cycle to design tailored technical solutions, lead high-impact proof-of-concepts, and ensure a seamless transition from closed-won to successful implementation.
This is a high-ownership role that combines technical execution, storytelling, and real-world impact. You'll report directly to the Senior Manager of Implementations and collaborate across teams to bring clarity to complexity-using data, empathy, and urgency to help shippers unlock the full value of the GoodShip platform.
What You'll Do
Drive Sales Velocity Through Technical Excellence
  • Lead the technical work-stream in enterprise sales cycles, translating prospect goals into compelling GoodShip solutions.
  • Design and deliver tailored proofs of concept that demonstrate measurable value and accelerate deal closure.
  • Transform messy, complex prospect data into polished platform use cases.
  • Perform rapid root-cause analysis to resolve technical objections and keep opportunities moving forward.
  • Implement data-validation processes that demonstrate GoodShip's strength and reliability.
  • Define and document technical requirements, implementation considerations, and success criteria before close.
  • Build reusable demo environments and POC frameworks that improve sales efficiency.
  • Serve as a trusted advisor, helping prospects confidently envision their future with GoodShip.

Lead Implementation and Value Delivery
  • Own technical continuity from contract signature through onboarding and stabilization.
  • Translate pre-sale discovery and POC learnings into clear implementation roadmaps, milestones, and ownership plans.
  • Partner with customers to configure workflows, integrate and validate data, and prepare solutions for production use.
  • Troubleshoot technical blockers and coordinate dependencies across Customer Success, Product, and Engineering.
  • Validate that the implemented solution delivers against the outcomes established during the sales process.
  • Document configurations and key technical decisions to support adoption and long-term customer success.
  • Identify opportunities to expand GoodShip's value as customer needs evolve.

What You Bring
  • 4+ years of experience in solutions engineering, pre-sales consulting, technical implementation, or a similar customer-facing role within B2B SaaS.
  • Experience supporting both pre-sale and post-sale activities, including technical discovery, solution scoping, implementation, and onboarding.
  • Proficiency in SQL and advanced Excel, with the ability to analyze data and build compelling business cases quickly.
  • Working knowledge of relational databases and cloud platforms.
  • Strong project-management skills, with the ability to manage multiple concurrent sales cycles and implementations.
  • Clear, confident written and verbal communication skills, including the executive presence to present technical and commercial concepts.
  • Comfort delivering live product demonstrations and navigating technical discussions with customers.
  • Ability to operate with urgency, precision, and attention to detail in high-stakes customer environments.
  • Bachelor's degree in Business, Information Systems, Supply Chain, or a related field-or equivalent practical experience.

Why GoodShip
  • Competitive compensation and meaningful equity ownership.
  • 100% employer-paid health benefits.
  • Unlimited PTO.
  • Company-wide winter break during the December holidays.
  • Fully remote work environment.
  • Destination team off-sites.

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