As an Implementation Manager on the Revenue team, you'll work with Mercury's highest-value new customers at the very start of their journey. Your role is to lead sophisticated, high-impact ...
As an Implementation Manager on the Revenue team, you'll work with Mercury's highest-value new customers at the very start of their journey. Your role is to lead sophisticated, high-impact ...
Client Implementation Manager
$68K - $85K/yr
Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...
Client Implementation Manager
$68K - $85K/yr
Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...
Client Implementation Manager
Portland, OR · On-site
$68K - $85K/yr
Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...
Client Implementation Manager
Portland, OR · On-site
$68K - $85K/yr
Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...
Implementation Manager, Every Child
Portland, OR · On-site
$90K - $95K/yr
Manage up to two concurrent state implementations with focus and clarity. Maintain and Improve the Implementation Playbook: * Inherit an existing playbook and sharpen it based on what you learn in ...
Implementation Manager, Every Child
Portland, OR · On-site
$90K - $95K/yr
Manage up to two concurrent state implementations with focus and clarity. Maintain and Improve the Implementation Playbook: * Inherit an existing playbook and sharpen it based on what you learn in ...
Manage up to two concurrent state implementations with focus and clarity. Maintain and Improve the Implementation Playbook: * Inherit an existing playbook and sharpen it based on what you learn in ...
Manage up to two concurrent state implementations with focus and clarity. Maintain and Improve the Implementation Playbook: * Inherit an existing playbook and sharpen it based on what you learn in ...
Manage up to two concurrent state implementations with focus and clarity. Maintain and Improve the Implementation Playbook: * Inherit an existing playbook and sharpen it based on what you learn in ...
Manage up to two concurrent state implementations with focus and clarity. Maintain and Improve the Implementation Playbook: * Inherit an existing playbook and sharpen it based on what you learn in ...
Implementation Manager I (Voluntary Benefits)
Portland, OR · On-site +1
$76K - $111K/yr
Job Summary As an Implementation Manager I you will develop and execute client-specific implementation strategy projects and successfully handle post-sale activities to retain large employee benefits ...
Implementation Manager I (Voluntary Benefits)
Portland, OR · On-site +1
$76K - $111K/yr
Job Summary As an Implementation Manager I you will develop and execute client-specific implementation strategy projects and successfully handle post-sale activities to retain large employee benefits ...
We are currently seeking a results driven Automotive Digital Retail Implementation Manager to join our dynamic team. Please Note: While this is a remote role, candidates must reside in the following ...
We are currently seeking a results driven Automotive Digital Retail Implementation Manager to join our dynamic team. Please Note: While this is a remote role, candidates must reside in the following ...
Implementation Manager I (Voluntary Benefits)
Portland, OR · Remote
$76K - $111K/yr
Job Summary As an Implementation Manager I you will develop and execute client-specific implementation strategy projects and successfully handle post-sale activities to retain large employee benefits ...
Implementation Manager I (Voluntary Benefits)
Portland, OR · Remote
$76K - $111K/yr
Job Summary As an Implementation Manager I you will develop and execute client-specific implementation strategy projects and successfully handle post-sale activities to retain large employee benefits ...
We are currently seeking a results driven Automotive Digital Retail Implementation Manager to join our dynamic team. Please Note: While this is a remote role, candidates must reside in the following ...
We are currently seeking a results driven Automotive Digital Retail Implementation Manager to join our dynamic team. Please Note: While this is a remote role, candidates must reside in the following ...
We are currently seeking a results driven Automotive Digital Retail Implementation Manager to join our dynamic team. Please Note: While this is a remote role, candidates must reside in the following ...
We are currently seeking a results driven Automotive Digital Retail Implementation Manager to join our dynamic team. Please Note: While this is a remote role, candidates must reside in the following ...
Accelerate Excellence as our Manager of Implementation & Delivery Management! Are you a results-driven leader passionate about transforming customer success through elite consulting performance?
Accelerate Excellence as our Manager of Implementation & Delivery Management! Are you a results-driven leader passionate about transforming customer success through elite consulting performance?
AI Implementation Lead
Beaverton, OR · On-site
$95K - $110K/yr
AI Implementation Lead Pay Rate: $95,000 - $110,000 annually DOE Location: Portland, OR / On-site Type: Full Time About Vital Enterprises Vital Enterprises is our sibling company with 9+ diverse ...
AI Implementation Lead
Beaverton, OR · On-site
$95K - $110K/yr
AI Implementation Lead Pay Rate: $95,000 - $110,000 annually DOE Location: Portland, OR / On-site Type: Full Time About Vital Enterprises Vital Enterprises is our sibling company with 9+ diverse ...
The Legal Strategy, Planning & Implementation Manager is a senior individual contributor role that supports the strategic and operational effectiveness of the Transactions Legal Group. This position ...
The Legal Strategy, Planning & Implementation Manager is a senior individual contributor role that supports the strategic and operational effectiveness of the Transactions Legal Group. This position ...
As an Implementation Specialist, StudySync you will use your expertise to oversee the implementation and management of customer needs for all StudySync accounts within your assigned region. You will ...
Quick apply
As an Implementation Specialist, StudySync you will use your expertise to oversee the implementation and management of customer needs for all StudySync accounts within your assigned region. You will ...
Working under the supervision of the Manager, Education Implementation, translate organizational education priorities into effective implementation at the brand level. They serve as the primary ...
Working under the supervision of the Manager, Education Implementation, translate organizational education priorities into effective implementation at the brand level. They serve as the primary ...
Implementation Specialist, StudySync
$65K - $72K/yr
As an Implementation Specialist, StudySync you will use your expertise to oversee the implementation and management of customer needs for all StudySync accounts within your assigned region. You will ...
Implementation Specialist, StudySync
$65K - $72K/yr
As an Implementation Specialist, StudySync you will use your expertise to oversee the implementation and management of customer needs for all StudySync accounts within your assigned region. You will ...
Program Manager
Portland, OR · On-site
$120/hr
Description FERC Order 898 implementation. This resource is needed to drive the implementation of ... This role requires heavy project management and system implementation experience and at least some ...
Program Manager
Portland, OR · On-site
$120/hr
Description FERC Order 898 implementation. This resource is needed to drive the implementation of ... This role requires heavy project management and system implementation experience and at least some ...
Our client is seeking a Planful Implementation Project Manager to lead techno-functional support for a Planful implementation , bridging FP&A and technical teams while driving requirements, timelines ...
Our client is seeking a Planful Implementation Project Manager to lead techno-functional support for a Planful implementation , bridging FP&A and technical teams while driving requirements, timelines ...
Project Manager - Utility Systems (ServiceNow / ITSM) Summary: We're looking for a Project Manager with a strong background in the utilities industry to lead the implementation and optimization of ...
Project Manager - Utility Systems (ServiceNow / ITSM) Summary: We're looking for a Project Manager with a strong background in the utilities industry to lead the implementation and optimization of ...
Implementation Manager information
See Portland, OR salary details
$41.4K - $53.8K
7% of jobs
$53.8K - $66.2K
4% of jobs
$78.2K is the 25th percentile. Wages below this are outliers.
$66.2K - $78.7K
14% of jobs
$78.7K - $91.1K
15% of jobs
The median wage is $99.7K / yr.
$91.1K - $103.5K
14% of jobs
$103.5K - $116K
14% of jobs
$122.7K is the 75th percentile. Wages above this are outliers.
$116K - $128.4K
13% of jobs
$128.4K - $140.9K
7% of jobs
$140.9K - $153.3K
5% of jobs
$153.3K - $165.7K
3% of jobs
$165.7K - $178.2K
3% of jobs
$41.4K
$109.8K
$178.2K
How much do implementation manager jobs pay per year?
What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?
How does an Implementation Manager typically collaborate with clients and internal teams during a project rollout?
What does an Implementation Manager do?
What is the difference between Implementation Manager vs Project Coordinator?
| Aspect | Implementation Manager | Project Coordinator |
|---|---|---|
| Responsibilities | Oversees project deployment, manages teams, ensures client requirements are met | Supports project tasks, schedules meetings, updates project documentation |
| Required Skills | Project management, leadership, technical knowledge | Organizational skills, communication, basic project management |
| Certifications | PMP, Agile certifications often preferred | Certifications less common, focus on organizational skills |
| Work Environment | Client-facing, cross-functional teams, often in tech or consulting | Office-based, supporting project teams in various industries |
The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.
What Is an Implementation Manager?
The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

Full-time
Posted 19 days ago
Job description
Before a flock ever moves as one, there’s a shepherd quietly assessing the terrain, anticipating risks, and guiding the group toward safe ground without overwhelming them. The best guidance is calm, deliberate, and focused on what matters most in the moment. That’s the spirit of the Implementation Manager role at Mercury.
Mercury is building the financial stack for ambitious startups. We combine banking,* payments, credit, and financial workflows into a product founders actually want to use, and can trust as they grow.
As an Implementation Manager on the Revenue team, you’ll work with Mercury’s highest-value new customers at the very start of their journey. Your role is to lead sophisticated, high-impact implementation and education experiences that help founders understand what matters most, accelerate time-to-value, and build the operational confidence to run their business on Mercury from day one. You\'ll also bring meaningful influence to how we scale and improve the implementation function itself.
*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
Here are some things you’ll do on the job:
- Own a rolling book of approximately 20–30 active implementations, balancing urgency, risk, and customer impact
- Lead 1–2 focused implementation and training sessions per customer, centered on the products and workflows that matter most to their business
- Guide founders and operators through Mercury banking,* IO, and core financial workflows in a way that is practical, clear, and confidence-building
- Make real-time prioritization decisions across customers with different needs, timelines, and levels of complexity
- Monitor usage signals, customer feedback, and operational data to identify risk, opportunity, and emerging patterns
- Distill what you see into clear, actionable insights for Product, Sales, and downstream teams
- Ensure thoughtful documentation and clean handoffs once implementation is complete, setting customers and internal teams up for long-term success
- Have 3+ years of experience leading customer-facing implementations, onboarding, or technical enablement at a SaaS or fintech company, with a demonstrated track record of managing complex, high-value accounts
- Be comfortable facilitating calls with founders and operators, guiding discussions toward decisions, next steps, and measurable outcomes
- Bring strong judgment about what matters most in high-impact moments, and the discipline to deprioritize the rest
- Be able to interpret customer signals, usage data, and operational metrics to inform prioritization and surface meaningful trends
- Work effectively across Sales, Product, and downstream teams, advocating for customers while minimizing friction and noise
- Take ownership of outcomes and follow through, even when work spans multiple teams or lacks a clear playbook
- Thrive in fast-moving, ambiguous environments where products, processes, and priorities evolve quickly
- Care deeply about delivering high-quality, consistent customer experiences at scale
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.
Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
Our target new hire base salary ranges for this role are the following:- US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $142,900 - $178,600
- US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $128,600 - $160,700
Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
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