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Implementation Manager Jobs in Portland, OR (NOW HIRING)

As an Implementation Manager on the Revenue team, you'll work with Mercury's highest-value new customers at the very start of their journey. Your role is to lead sophisticated, high-impact ...

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

AI Implementation Lead

Beaverton, OR · On-site

$95K - $110K/yr

AI Implementation Lead Pay Rate: $95,000 - $110,000 annually DOE Location: Portland, OR / On-site Type: Full Time About Vital Enterprises Vital Enterprises is our sibling company with 9+ diverse ...

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Implementation Manager information

See Portland, OR salary details

$41.4K

$109.8K

$178.2K

How much do implementation manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for implementation manager in Portland, OR is $109,782.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,100.00 and $128,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an Implementation Manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What does an Implementation Manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

What Is an Implementation Manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

What are the most commonly searched types of Implementation jobs in Portland, OR? The most popular types of Implementation jobs in Portland, OR are:
What are popular job titles related to Implementation Manager jobs in Portland, OR? For Implementation Manager jobs in Portland, OR, the most frequently searched job titles are:
What cities near Portland, OR are hiring for Implementation Manager jobs? Cities near Portland, OR with the most Implementation Manager job openings:
Infographic showing various Implementation Manager job openings in Portland, OR as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $109,782 per year, or $52.8 per hour.

Senior Implementation Manager

Mercury

Portland, OR

Full-time

Posted 19 days ago


Job description

Before a flock ever moves as one, there’s a shepherd quietly assessing the terrain, anticipating risks, and guiding the group toward safe ground without overwhelming them. The best guidance is calm, deliberate, and focused on what matters most in the moment. That’s the spirit of the Implementation Manager role at Mercury.

Mercury is building the financial stack for ambitious startups. We combine banking,* payments, credit, and financial workflows into a product founders actually want to use, and can trust as they grow.

As an Implementation Manager on the Revenue team, you’ll work with Mercury’s highest-value new customers at the very start of their journey. Your role is to lead sophisticated, high-impact implementation and education experiences that help founders understand what matters most, accelerate time-to-value, and build the operational confidence to run their business on Mercury from day one. You\'ll also bring meaningful influence to how we scale and improve the implementation function itself.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.


Here are some things you’ll do on the job:
  • Own a rolling book of approximately 20–30 active implementations, balancing urgency, risk, and customer impact
  • Lead 1–2 focused implementation and training sessions per customer, centered on the products and workflows that matter most to their business
  • Guide founders and operators through Mercury banking,* IO, and core financial workflows in a way that is practical, clear, and confidence-building
  • Make real-time prioritization decisions across customers with different needs, timelines, and levels of complexity
  • Monitor usage signals, customer feedback, and operational data to identify risk, opportunity, and emerging patterns
  • Distill what you see into clear, actionable insights for Product, Sales, and downstream teams
  • Ensure thoughtful documentation and clean handoffs once implementation is complete, setting customers and internal teams up for long-term success
You Should:
  • Have 3+ years of experience leading customer-facing implementations, onboarding, or technical enablement at a SaaS or fintech company, with a demonstrated track record of managing complex, high-value accounts
  • Be comfortable facilitating calls with founders and operators, guiding discussions toward decisions, next steps, and measurable outcomes
  • Bring strong judgment about what matters most in high-impact moments, and the discipline to deprioritize the rest
  • Be able to interpret customer signals, usage data, and operational metrics to inform prioritization and surface meaningful trends
  • Work effectively across Sales, Product, and downstream teams, advocating for customers while minimizing friction and noise
  • Take ownership of outcomes and follow through, even when work spans multiple teams or lacks a clear playbook
  • Thrive in fast-moving, ambiguous environments where products, processes, and priorities evolve quickly
  • Care deeply about delivering high-quality, consistent customer experiences at scale

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:
  • US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $142,900 - $178,600
  • US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $128,600 - $160,700

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

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