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Implementation Associate Jobs (NOW HIRING)

The candidate will be assigned implementation projects of a less complex nature. The candidate must be willing to travel up to 75% both domestically and internationally to implement IBML solutions.

Onboarding & Implementation Associate We are seeking a highly organized, customer-focused Onboarding & Implementation Associate to own the end-to-end onboarding journey for new LifeLoop customers ...

The Implementation Associate I will provide assistance to the Implementation team with a focus on claim research. The candidate will also assist with coordinating new group implementations and ...

The Implementation Associate I will provide assistance to the Implementation team with a focus on claim research. The candidate will also assist with coordinating new group implementations and ...

As a Senior Implementation Associate, you'll own the full journey from signed contract to active merchant, driving speed, quality, and consistency in a space that's still taking shape. This is a ...

AI Implementation Associate

New York, NY ยท On-site

$130K - $180K/yr

About this role We're hiring a Finance AI Implementation Associate to sit at the seam between our customers and our product. You'll work directly with brands to optimize their cash across cash ...

The Portfolio Implementation Associate will work in Janney's Operational department as a part of the Trading Team. The individual will hold dual responsibilities in the daily monitoring and ...

The Portfolio Implementation Associate will work in Janney's Operational department as a part of the Trading Team. The individual will hold dual responsibilities in the daily monitoring and ...

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Implementation Associate information

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$44.5K

$113K

$191K

How much do implementation associate jobs pay per year?

As of Sep 6, 2026, the average yearly pay for implementation associate in the United States is $112,972.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $148,000.00 per year, depending on experience, location, and employer.

What is an implementation associate?

Implementation Associates are professionals who help organizations successfully set up and integrate new software, systems, or processes. They work closely with clients and internal teams to understand requirements, customize solutions, and ensure a smooth transition from old to new systems. Their role often includes managing timelines, training users, troubleshooting issues, and providing ongoing support. Implementation Associates play a key role in ensuring projects are delivered on time and meet client expectations.

What are the key skills and qualifications needed to thrive as an implementation associate?

To thrive as an Implementation Associate, you need strong project management abilities, analytical thinking, and a bachelor's degree in business, information systems, or a related field. Familiarity with CRM platforms, project management tools like Asana or Jira, and data analysis software is often required. Exceptional communication, problem-solving, and customer service skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring seamless onboarding, successful software deployments, and client satisfaction throughout the implementation process.

What are some common challenges implementation associates face when managing multiple client projects simultaneously?

Implementation Associates often juggle several client projects at once, which can make prioritizing tasks and managing deadlines a challenge. Balancing the unique needs and expectations of different clients while ensuring timely delivery of solutions requires strong organizational and communication skills. Staying adaptable and proactive in addressing unforeseen issues is key, as is collaborating closely with internal teams such as product, engineering, and customer success. Regular check-ins and clear documentation help maintain project momentum and client satisfaction.

What is the difference between Implementation Associate vs Project Coordinator?

AspectImplementation AssociateProject Coordinator
Required CredentialsBachelor's degree, relevant certifications (e.g., PMP, Six Sigma)Bachelor's degree, often certifications in project management
Work EnvironmentClient-facing, technical, consulting or software deployment settingsOffice-based, administrative, and planning environments
Employer & Industry UsageTech, healthcare, consulting firmsCorporate, non-profit, government sectors
Common Search & ComparisonImplementation Associate vs Project Coordinator

The Implementation Associate typically focuses on deploying solutions, coordinating technical tasks, and working closely with clients during project rollouts. In contrast, the Project Coordinator manages project schedules, resources, and communication across teams. While both roles require strong organizational skills and some project management knowledge, Implementation Associates often have a more technical or client-facing focus, whereas Project Coordinators handle broader project logistics and administration.

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Infographic showing various Implementation Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $112,972 per year, or $54.3 per hour.

Implementation Associate

IBML

Birmingham, AL โ€ข On-site

Full-time

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

PURPOSE
Primary responsibilities are to assist the Professional Services team in developing and deploying IBML hardware and software solutions. The candidate will learn how to gather and document end user specifications, create and test jobs with IBML hardware and software products, perform Factory Acceptance Tests, deliver solutions to end user site, conduct necessary end user training and acquire end user acceptance. The candidate will be assigned implementation projects of a less complex nature. The candidate must be willing to travel up to 75% both domestically and internationally to implement IBML solutions.
ROLE AND RESPONSIBILITIES
โ€ข Assists Implementation Specialists with ImageTrac configuration, testing, and installation
โ€ข Obtains thorough knowledge of all ImageTrac hardware and Software functionality
โ€ข Creates, publishes and maintains accurate project plan for projects of a less complex nature
โ€ข Provides effective, timely and competent implementation assistance to customers as well as IBML and third party hardware and software support personnel
โ€ข Assists in the development and maintenance of accurate and complete hardware and software documentation
โ€ข Provides input and feedback to Product Engineering and Software Development on desirable product modifications and enhancements
โ€ข Works with Product Management and Software Development as requested to assist in the development and testing of new products and current product enhancements
โ€ข Ensures proper management and control of all company assets (tools, documentation, software, intellectual property, etc.)
โ€ข Strives to ensure that the highest possible level of customer satisfaction is maintained at all times
โ€ข Meets all schedule deadlines.
โ€ข Must be able to travel both domestically and internationally
โ€ข Other duties and tasks assigned by Manager of Professional Services
PREFERRED SKILLS, QUALIFICATIONS AND EDUCATION REQUIREMENTS
โ€ข Minimum of Bachelor's degree in business, computer sciences, management information systems
โ€ข Excellent communication skills with all levels of personnel both internally and with our customers, orally and written.
โ€ข Skills in any foreign languages is a plus.
โ€ข Knowledge of Windows operating systems
โ€ข Knowledge of Microsoft SQL
โ€ข Knowledge of LAN technologies.
โ€ข The ability to gather business requirements from customers.
โ€ข The ability to train operators on IBML scanning platforms
ADDITIONAL NOTES
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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About IBML

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Birmingham, AL, US

Year founded

1992