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Implementation Associate Jobs in New York (NOW HIRING)

Implementation Associate

New York, NY · On-site

$65K - $75K/yr

A CureMD Implementation Associate (IA) is primarily responsible for supporting implementation projects in close collaboration with senior implementation staff, including Implementation Specialists ...

Implementation Associate

New York, NY · On-site

$95K - $120K/yr

The Role You will own the execution of enterprise pharmaceutical client implementations end-to-end. To ensure successful project delivery, you will hold internal and external stakeholders accountable ...

The Role You will own the execution of enterprise pharmaceutical client implementations end-to-end. To ensure successful project delivery, you will hold internal and external stakeholders accountable ...

AI Implementation Associate

New York, NY · On-site

$130K - $180K/yr

About this role We're hiring a Finance AI Implementation Associate to sit at the seam between our customers and our product. You'll work directly with brands to optimize their cash across cash ...

What We're Looking For As a Fintech/Implementation Associate (official title: Associate, Fintech Onboarding), you will manage the day-to-day onboarding of multiple fintech programs. You'll serve as a ...

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Implementation Associate information

See New York salary details

$48.7K

$123.6K

$209K

How much do implementation associate jobs pay per year?

As of Jun 16, 2026, the average yearly pay for implementation associate in New York is $123,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,900.00 and $161,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Implementation Associate, and why are they important?

To thrive as an Implementation Associate, you need strong project management abilities, analytical thinking, and a bachelor's degree in business, information systems, or a related field. Familiarity with CRM platforms, project management tools like Asana or Jira, and data analysis software is often required. Exceptional communication, problem-solving, and customer service skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring seamless onboarding, successful software deployments, and client satisfaction throughout the implementation process.

What are Implementation Associates?

Implementation Associates are professionals who help organizations successfully set up and integrate new software, systems, or processes. They work closely with clients and internal teams to understand requirements, customize solutions, and ensure a smooth transition from old to new systems. Their role often includes managing timelines, training users, troubleshooting issues, and providing ongoing support. Implementation Associates play a key role in ensuring projects are delivered on time and meet client expectations.

What are some common challenges Implementation Associates face when managing multiple client projects simultaneously?

Implementation Associates often juggle several client projects at once, which can make prioritizing tasks and managing deadlines a challenge. Balancing the unique needs and expectations of different clients while ensuring timely delivery of solutions requires strong organizational and communication skills. Staying adaptable and proactive in addressing unforeseen issues is key, as is collaborating closely with internal teams such as product, engineering, and customer success. Regular check-ins and clear documentation help maintain project momentum and client satisfaction.

What is the difference between Implementation Associate vs Project Coordinator?

AspectImplementation AssociateProject Coordinator
Required CredentialsBachelor's degree, relevant certifications (e.g., PMP, Six Sigma)Bachelor's degree, often certifications in project management
Work EnvironmentClient-facing, technical, consulting or software deployment settingsOffice-based, administrative, and planning environments
Employer & Industry UsageTech, healthcare, consulting firmsCorporate, non-profit, government sectors
Common Search & ComparisonImplementation Associate vs Project Coordinator

The Implementation Associate typically focuses on deploying solutions, coordinating technical tasks, and working closely with clients during project rollouts. In contrast, the Project Coordinator manages project schedules, resources, and communication across teams. While both roles require strong organizational skills and some project management knowledge, Implementation Associates often have a more technical or client-facing focus, whereas Project Coordinators handle broader project logistics and administration.

What are the most commonly searched types of Implementation jobs in New York? The most popular types of Implementation jobs in New York are:
What cities in New York are hiring for Implementation Associate jobs? Cities in New York with the most Implementation Associate job openings:
Implementation Associate

Implementation Associate

Courier Health

Manhattan, NY • On-site

Full-time

Medical, Life

Posted 6 hours ago


Job description

Job Summary:
Courier Health is on a mission to reinvent how people living with chronic and rare diseases are supported. The Implementation Associate will own the execution of enterprise pharmaceutical client implementations, ensuring successful project delivery while managing internal and external stakeholders.
Responsibilities:
• Own day-to-day project management across multiple concurrent enterprise implementations, from kickoff through go-live and post-live stabilization
• Confirm progress with internal teams (Customer Engineers, Product, Client Engagement) directly: verify true status, dig in to understand true progress, surface blockers early, and escalate when needed
• Lead client-facing meetings, send clear and structured updates, and build trusted relationships with platform champions and executive stakeholders
• Recognize dependencies, flag deviations early, and drive forward creative solutions when the path forward isn’t obvious. Provide pushback in a way that preserves the relationship and keeps the project on track.
• Develop hands-on expertise in the Courier Health platform — configuring workflows, profiles, and custom attributes, and partnering with Customer Engineers on data mapping and technical specs
• Document implementation decisions, configurations, and requirements thoroughly, and contribute to internal playbooks and templates that make the whole team better
Qualifications:
Required:
• 2–4 years of experience in implementation, technical project management, or client-facing SaaS, ideally in a complex, multi-stakeholder environment
• A track record of confirming progress, not just chasing it; you know what done actually looks like
• Comfortable presenting to and managing senior client stakeholders
• Strong written communication — your updates, recaps, and trackers are clear, structured, and trusted
• Technical aptitude: you're not an engineer, but you can understand data models, system configurations, and how platforms work under the hood
• Experience navigating and holding delivery boundaries. You know how to say no in a way that preserves the relationship and centers the success of the project
Preferred:
• Healthcare, life sciences, or specialty pharma experience is a plus; genuine curiosity about the space is a must
• Proficiency with project management tools and JIRA; experience with Smartsheet, Notion, or similar platforms is a bonus
Company:
Courier Health develops a patient relationship management platform designed for the life sciences and biopharma sector. Founded in 2021, the company is headquartered in New York, USA, with a team of 51-200 employees. The company is currently Growth Stage.