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Implementation Associate Jobs in Troy, NY (NOW HIRING)

Compliance Associate

Albany, NY · On-site

$70K - $108K/yr

The Associate will routinely have access to and use highly sensitive, confidential matters ... Participating in the development, implementation and ongoing auditing/monitoring of adherence to ...

Associate Teacher

Schenectady, NY · On-site

$27 - $31/hr

The ideal candidate will work closely with the Site Supervisor to plan and implement ... Associate Teachers are supervised by the Site Supervisor. To view the full job announcement, please ...

New

Associate Teacher

Schenectady, NY · On-site

$27 - $31/hr

The ideal candidatewillwork closely with the Site Supervisor to plan and implement ... Associate Teachers are supervised by the Site Supervisor. To view the full job announcement, please ...

The Associate Director, Human Resources is responsible for the implementation of applicable corporate policies, as well as the development of site-specific processes that support the achievement of ...

Associate Commissioner

Rensselaer, NY · On-site

$127K - $160K/yr

This Associate Commissioner position provides additional policy and monitoring expertise. Several ... and implement strategic vision for detention programs across NYS for the 21st century in ...

Associate Commissioner

Rensselaer, NY · On-site

$127K - $160K/yr

This Associate Commissioner position provides additional policy and monitoring expertise Several ... Set and implement strategic vision for detention programs across NYS for the 21st century in ...

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Showing results 1-20

Implementation Associate information

See Troy, NY salary details

$43.8K

$111.1K

$187.8K

How much do implementation associate jobs pay per year?

As of Aug 13, 2026, the average yearly pay for implementation associate in Troy, NY is $111,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,800.00 and $145,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation associate?

To thrive as an Implementation Associate, you need strong project management abilities, analytical thinking, and a bachelor's degree in business, information systems, or a related field. Familiarity with CRM platforms, project management tools like Asana or Jira, and data analysis software is often required. Exceptional communication, problem-solving, and customer service skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring seamless onboarding, successful software deployments, and client satisfaction throughout the implementation process.

What is an implementation associate?

Implementation Associates are professionals who help organizations successfully set up and integrate new software, systems, or processes. They work closely with clients and internal teams to understand requirements, customize solutions, and ensure a smooth transition from old to new systems. Their role often includes managing timelines, training users, troubleshooting issues, and providing ongoing support. Implementation Associates play a key role in ensuring projects are delivered on time and meet client expectations.

What are some common challenges implementation associates face when managing multiple client projects simultaneously?

Implementation Associates often juggle several client projects at once, which can make prioritizing tasks and managing deadlines a challenge. Balancing the unique needs and expectations of different clients while ensuring timely delivery of solutions requires strong organizational and communication skills. Staying adaptable and proactive in addressing unforeseen issues is key, as is collaborating closely with internal teams such as product, engineering, and customer success. Regular check-ins and clear documentation help maintain project momentum and client satisfaction.

What is the difference between Implementation Associate vs Project Coordinator?

AspectImplementation AssociateProject Coordinator
Required CredentialsBachelor's degree, relevant certifications (e.g., PMP, Six Sigma)Bachelor's degree, often certifications in project management
Work EnvironmentClient-facing, technical, consulting or software deployment settingsOffice-based, administrative, and planning environments
Employer & Industry UsageTech, healthcare, consulting firmsCorporate, non-profit, government sectors
Common Search & ComparisonImplementation Associate vs Project Coordinator

The Implementation Associate typically focuses on deploying solutions, coordinating technical tasks, and working closely with clients during project rollouts. In contrast, the Project Coordinator manages project schedules, resources, and communication across teams. While both roles require strong organizational skills and some project management knowledge, Implementation Associates often have a more technical or client-facing focus, whereas Project Coordinators handle broader project logistics and administration.

What are the most commonly searched types of Implementation jobs in Troy, NY?

The most popular types of Implementation jobs in Troy, NY are:

What cities near Troy, NY are hiring for Implementation Associate jobs?

Cities near Troy, NY with the most Implementation Associate job openings:

Infographic showing various Implementation Associate job openings in Troy, NY as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $111,098 per year, or $53.4 per hour.

HCM Implementation Specialist

GTM Payroll Services Inc

Clifton Park, NY • On-site

$28 - $35/hr

Full-time

Posted 23 days ago


Job description

About GTM
At GTM, we help businesses simplify payroll, human resources, benefits, and workforce management through innovative technology and exceptional client service. As a trusted partner to our clients, we're committed to delivering personalized support and helping our clients get the most from their HCM investment.
We're looking for a detail-oriented HCM Implementation Specialist to join our growing team. If you enjoy managing projects, solving technical challenges, working directly with clients, and configuring HCM technology that makes a real impact, we'd love to hear from you.
Position Summary
The HCM Implementation Specialist is responsible for leading new client implementations onto GTM's isolved Human Capital Management (HCM) platform. This role manages the implementation process from project kickoff through go-live and stabilization, ensuring a seamless transition across payroll and related HCM modules.
You'll work closely with clients to understand their payroll and HR processes, configure system solutions, provide training, troubleshoot technical issues, and serve as a trusted implementation consultant throughout the onboarding experience.
This position offers an excellent opportunity for someone who enjoys combining technical configuration, project management, customer service, and problem-solving in a collaborative environment.
Location: We are seeking an onsite team member in the Albany, NY area whenever possible. For exceptional candidates, we are open to remote employment for individuals residing in AZ, FL, GA, ID, IL, MA, MD, MN, MO, NC, OH, PA, SC, TX, VA, WY or other locations within New York State (outside of New York City).
What You'll Do
  • Manage multiple client implementation projects from kickoff through successful go-live.
  • Develop implementation timelines, monitor milestones, and provide regular project status updates.
  • Lead discovery meetings to understand client payroll, HR, onboarding, benefits, timekeeping, and general ledger processes.
  • Configure client environments within the isolved platform based on business requirements.
  • Load and validate payroll, employee, tax, deduction, benefit, timekeeping, and general ledger data.
  • Configure and test Payroll, Electronic Onboarding, Time & Labor Management, Benefits Administration, Employee Self Service, and General Ledger functionality.
  • Validate earnings, deductions, accruals, eligibility rules, schedules, templates, reports, and exports.
  • Deliver client training through individual and group sessions.
  • Troubleshoot implementation issues and resolve data or configuration discrepancies.
  • Research technical issues using system documentation, knowledge bases, and release notes.
  • Provide post-go-live stabilization and ongoing implementation support.
  • Partner with internal teams to ensure successful client transitions and exceptional customer experiences.
  • Identify opportunities to enhance client utilization of additional HCM modules and functionality.

What You'll Bring
Required Qualifications
  • Associate degree in Business, Information Technology, or a related field.
  • 2-3 years of HCM implementation experience.
  • 1-2+ years of experience working with the isolved platform.
  • Experience implementing payroll and related HCM modules.
  • Strong project management and organizational skills.
  • Excellent customer service and communication skills.
  • Strong analytical and troubleshooting abilities.
  • Ability to manage multiple priorities and deadlines simultaneously.

Preferred Qualifications
  • Human Resources and payroll experience.
  • Experience implementing:
    • Payroll
    • Electronic Onboarding
    • Time & Labor Management
    • Benefits Administration
    • Employee Self Service
    • General Ledger integration
  • Experience with ACA, COBRA, benefits eligibility, and payroll compliance.
  • Advanced Microsoft Excel skills including formulas, lookups, data validation, and reconciliation.

What Makes You Successful
We're looking for someone who:
  • Has prior experience working with the isolved HCM platform
  • Thrives in a client-facing environment
  • Enjoys solving technical challenges
  • Has exceptional attention to detail and accuracy
  • Can balance multiple implementation projects simultaneously
  • Works collaboratively across departments
  • Communicates clearly with both technical and non-technical users
  • Takes ownership and follows projects through to successful completion

Why Join GTM?
At GTM, you'll become part of a collaborative, client-focused organization where your work directly impacts the success of our clients. We foster a supportive team environment that encourages professional growth, continuous learning, and innovation.