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Immigration Case Worker information

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$31.9K

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$52.8K

How much do immigration case worker jobs pay per year?

As of Sep 12, 2026, the average yearly pay for immigration case worker in Indiana is $40,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $43,800.00 per year, depending on experience, location, and employer.

What is an immigration case worker?

Immigration Case Workers are professionals who assist individuals and families with immigration-related matters, such as visa applications, residency, asylum, and citizenship processes. They guide clients through complex legal requirements, help prepare necessary documentation, and may liaise with government agencies on their behalf. Their work often involves providing advice, support, and advocacy to ensure clients understand their rights and options throughout the immigration process.

What are the key skills and qualifications needed to thrive as an immigration case worker?

To thrive as an Immigration Case Worker, you need a solid understanding of immigration laws, case management, and client advocacy, often supported by a relevant degree or paralegal certification. Familiarity with case management software, government databases, and document preparation tools is typically required. Strong interpersonal communication, cultural sensitivity, and organizational skills help build trust with clients and manage complex caseloads effectively. These competencies are crucial for ensuring accurate case processing, client support, and successful navigation of legal procedures.

What are some common challenges immigration case workers face when handling complex cases?

Immigration Case Workers often navigate cases involving tight deadlines, language barriers, and shifting legal requirements. Managing a high caseload while ensuring accuracy and empathy can be demanding, especially when clients are anxious about their status. Collaboration with attorneys, social workers, and government agencies is crucial to providing comprehensive support and ensuring cases move forward efficiently. Staying organized and up-to-date with immigration policies helps address these challenges successfully.

What is the difference between Immigration Case Worker vs Immigration Paralegal?

AspectImmigration Case WorkerImmigration Paralegal
CredentialsHigh school diploma or equivalent; some roles may require certificationAssociate's degree or paralegal certification
Work EnvironmentNon-profit organizations, government agencies, community centersLaw firms, legal departments, immigration practices
Employer & IndustryGovernment agencies, NGOs, community organizationsLegal firms, immigration law practices
Job FocusAssisting clients with paperwork, providing guidance, and case managementLegal research, document preparation, assisting attorneys

While both roles support immigration processes, Immigration Case Workers primarily assist clients directly with paperwork and case management, often in community or government settings. Immigration Paralegals typically work within legal firms, focusing on legal research and document preparation to support attorneys. Understanding these differences helps job seekers identify the right career path in immigration services.

How to become an immigration case worker?

To become an immigration case worker, candidates typically need a bachelor's degree in fields like social work, law, or related areas. Relevant skills include strong communication, organizational abilities, and knowledge of immigration laws; some positions may require certification or experience in case management. On-the-job training is common, and familiarity with case management software is beneficial.

What are popular job titles related to Immigration Case Worker jobs in Indiana?

For Immigration Case Worker jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Immigration Case Worker jobs in Indiana look for?

The top searched job categories for Immigration Case Worker jobs in Indiana are:

What are popular job titles related to Immigration Case Worker jobs in IN?

For Immigration Case Worker jobs in IN, the most frequently searched job titles are:

Immigration Case Worker jobs near you
Infographic showing various Immigration Case Worker job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 75% Physical, 4% Hybrid, and 21% Remote job distribution, with an average salary of $40,966 per year, or $19.7 per hour.

Case Manager Immigration Bilingual Spanish

Indianapolis, IN

The GEO Group
See more jobs at The GEO Groupexternal

$22.10/hr

Full-time

Re-posted 11 hours ago

The GEO Group rating

7.4

Company rating: 7.4 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

Job description

Overview

Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.


Responsibilities

Summary

The ISAP Case Specialist provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract.

Primary Duties and Responsibilities
  • The ISAP Case Specialist develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants regularly as required by contractual obligations.
  • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records.
  • The ISAP Case Specialist conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements.
  • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program.
  • The ISAP Case Specialist assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant.
  • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants.
  • Coordinates and facilitates translation services for ISAP participants, including emergency translation services.
  • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required.
  • Supervises ISAP participants while in Company offices.
  • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services.
  • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations.
  • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations.
  • Reports on program violations in a timely manner using established reporting parameters.
  • Conducts home visits to verify participants’ places of residence in compliance with

contractual obligations.

  • Makes referrals for emergency counseling for ISAP participants as needed.
  • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer.
  • Performs other duties as assigned.

Qualifications

  • Minimum Requirements
    • High School Diploma or GED required. Bachelor’s degree preferred.
    • At least two years of customer service or case management experience required.
    • Bilingual Spanish required.
    • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits.
    • US citizenship required.
    • Ability to receive client’s approval to work on contract required.
    • Must live in the US 3 of the last 5 years (military and study abroad included).
    • Effective verbal and written communication skills. Ability to interpret and articulate rules, orders, instructions and materials.
    • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations.
    • Attention to detail.
    • Problem solving ability.
    • Ability to deal with multicultural contacts with sensitivity.
    • Basic computer skills.
    • Ability to work with computers and the necessary software typically used by the department.
     

Working Conditions: Encountered on a regular basis as part of the work this job performs.

  • Typical office environment.
  • Some local travel is required.
  • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
  • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants.
  • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry.
  • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

What The GEO Group employees say

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