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Dhs Case Management Jobs in Indiana (NOW HIRING)

Morgan & Morgan, P.A.

Case Manager

Indianapolis, IN · On-site

$19 - $24.50/hr

Work directly with multiple coworkers involved in the management and support of case files ... DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the ...

Morgan & Morgan, P.A.

Enablement Manager

Indianapolis, IN · On-site

$60K - $100K/yr

... management, and productivity for our case staff in multiple regions across our firm and have a ... DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the ...

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Dhs Case Management information

What is a DHS case manager?

DHS Case Managers are professionals who work for the Department of Human Services (DHS) to help individuals and families access social services and support. Their primary responsibilities include assessing clients' needs, creating care plans, coordinating with other agencies, and helping clients navigate government assistance programs. They often work with vulnerable populations such as children, the elderly, or those facing financial hardship. Case managers play a crucial role in ensuring clients receive the resources and support necessary for their well-being and self-sufficiency.

What are the key skills and qualifications needed to thrive as a DHS case manager?

To thrive as a DHS Case Manager, you need a background in social work or human services, often supported by a bachelor's degree and knowledge of relevant laws and regulations. Familiarity with case management software, state databases, and documentation systems is typically required. Strong interpersonal skills, cultural sensitivity, and effective problem-solving abilities help build trust and advocate for clients. These skills ensure effective service delivery, compliance with policies, and positive outcomes for individuals and families in need.

What are some common challenges faced by DHS case management professionals, and how can they navigate them?

DHS Case Management professionals often encounter challenges such as high caseloads, emotionally complex cases, and time-sensitive decision-making. Balancing administrative duties with direct client support requires strong organizational skills and resilience. Building effective communication with clients, other agencies, and internal teams is essential to ensure coordinated care and positive outcomes. Utilizing supervision, peer support, and ongoing training can help case managers stay updated on best practices and manage stress effectively.

What is the difference between Dhs Case Management vs Dhs Social Worker?

AspectDhs Case ManagementDhs Social Worker
Required CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications varyUsually requires a bachelor's or master's degree in social work; licensure may be required
Work EnvironmentOffice settings, client homes, community agenciesOffice, community, and client home visits
Employer & Industry UsageGovernment agencies, social service organizationsGovernment agencies, healthcare, and social service sectors
Common Search & ComparisonOften compared for case management roles in social servicesMore focused on direct client support and therapy

While both roles work within social services, Dhs Case Management primarily involves coordinating services and resources for clients, whereas Dhs Social Workers focus on direct client support, assessments, and therapy. Understanding these differences helps job seekers identify the right role based on credentials, work environment, and career goals.

What are popular job titles related to Dhs Case Management jobs in Indiana?

For Dhs Case Management jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Dhs Case Management jobs in Indiana look for?

The top searched job categories for Dhs Case Management jobs in Indiana are:

What cities in Indiana are hiring for Dhs Case Management jobs?

Cities in Indiana with the most Dhs Case Management job openings:

Dhs Case Management jobs near you
Infographic showing various Dhs Case Management job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution.

Case Manager Immigration Bilingual Spanish

The GEO Group

Indianapolis, IN

$22.10/hr

Full-time

Re-posted 18 days ago

The GEO Group rating

7.4

Company rating: 7.4 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

10th of 43 rated prisons

Job description

Overview

Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.


Responsibilities

Summary

The ISAP Case Specialist provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract.

Primary Duties and Responsibilities
  • The ISAP Case Specialist develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants regularly as required by contractual obligations.
  • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records.
  • The ISAP Case Specialist conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements.
  • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program.
  • The ISAP Case Specialist assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant.
  • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants.
  • Coordinates and facilitates translation services for ISAP participants, including emergency translation services.
  • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required.
  • Supervises ISAP participants while in Company offices.
  • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services.
  • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations.
  • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations.
  • Reports on program violations in a timely manner using established reporting parameters.
  • Conducts home visits to verify participants’ places of residence in compliance with

contractual obligations.

  • Makes referrals for emergency counseling for ISAP participants as needed.
  • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer.
  • Performs other duties as assigned.

Qualifications

  • Minimum Requirements
    • High School Diploma or GED required. Bachelor’s degree preferred.
    • At least two years of customer service or case management experience required.
    • Bilingual Spanish required.
    • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits.
    • US citizenship required.
    • Ability to receive client’s approval to work on contract required.
    • Must live in the US 3 of the last 5 years (military and study abroad included).
    • Effective verbal and written communication skills. Ability to interpret and articulate rules, orders, instructions and materials.
    • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations.
    • Attention to detail.
    • Problem solving ability.
    • Ability to deal with multicultural contacts with sensitivity.
    • Basic computer skills.
    • Ability to work with computers and the necessary software typically used by the department.
     

Working Conditions: Encountered on a regular basis as part of the work this job performs.

  • Typical office environment.
  • Some local travel is required.
  • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
  • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants.
  • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry.
  • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

What The GEO Group employees say

Pay

Benefits

Hours and flexibility

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