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Case Worker Jobs in Indiana (NOW HIRING)

Indiana University

Case Worker

Indianapolis, IN · On-site

Job Summary The Case Manager works directly with students facing academic, personal, and wellness ... Experience working in a university setting. SKILLS Required * Proficient communication skills.

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Case Worker information

See Indiana salary details

$28.1K

$45.1K

$66.6K

How much do case worker jobs pay per year?

As of Aug 25, 2026, the average yearly pay for case worker in Indiana is $45,131.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $51,900.00 per year, depending on experience, location, and employer.

What is a case worker?

Case workers are professionals who assist individuals and families in accessing social services and support. They assess clients' needs, develop care plans, and connect them with resources such as housing, healthcare, financial aid, and counseling. Case workers often work with vulnerable populations, including children, the elderly, or those experiencing homelessness, to help improve their quality of life and ensure their safety and well-being. They may work for government agencies, non-profits, or healthcare organizations.

What are the key skills and qualifications needed to thrive as a case worker, and why are they important?

To thrive as a Case Worker, you need a background in social work or a related field, strong case management skills, and often a relevant degree or certification such as a BSW or MSW. Familiarity with case management software, documentation systems, and regulatory guidelines is typically required. Excellent interpersonal skills, active listening, and cultural sensitivity are crucial for building trust and advocating effectively for clients. These skills and qualities are essential for providing targeted support, navigating complex social systems, and achieving positive outcomes for individuals and families.

What are the most common challenges case workers face when managing their caseloads, and how are these typically addressed?

Case Workers often manage multiple clients with diverse and complex needs, which can make prioritizing tasks and meeting deadlines challenging. High caseloads and limited resources may lead to stress or burnout, but most organizations provide supervision, peer support, and ongoing training to help staff cope. Effective time management, regular check-ins with supervisors, and utilizing case management software are common strategies that help Case Workers stay organized and provide quality support to clients.

How hard is it to become a case worker?

Becoming a case worker typically requires a relevant bachelor's degree in social work, psychology, or a related field, along with relevant experience or internships. Some positions may require certification or licensing, and strong communication and organizational skills are essential for success in the role.

What qualifications do I need to be a case worker?

To become a case worker, a bachelor's degree in social work, psychology, or a related field is typically required. Relevant skills include strong communication, organization, and problem-solving abilities, and some positions may require certification or licensure depending on the area of specialization and employer requirements.

What are the most commonly searched types of Case Worker jobs in Indiana?

The most popular types of Case Worker jobs in Indiana are:

What are popular job titles related to Case Worker jobs in Indiana?

For Case Worker jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Case Worker jobs in Indiana look for?

The top searched job categories for Case Worker jobs in Indiana are:

What cities in Indiana are hiring for Case Worker jobs?

Cities in Indiana with the most Case Worker job openings:

What are popular job titles related to Case Worker jobs in IN?

For Case Worker jobs in IN, the most frequently searched job titles are:

Case Worker jobs near you
Infographic showing various Case Worker job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 75% Physical, 4% Hybrid, and 21% Remote job distribution, with an average salary of $45,131 per year, or $21.7 per hour.

Case Worker

Indianapolis, IN • On-site

Indiana University
See more jobs at Indiana Universityexternal

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 4 days ago

Job description

The Indiana University (IU) School of Dentistry has been advancing oral health in the state and beyond since 1879, when it was founded as the Indiana Dental College. Over the past 140 years, we've become a national leader in preparing oral health professionals, conducting innovative research that has an impact on patients and the profession, and providing patient-centered care.
The Office of Student Affairs and Admissions at IU School of Dentistry leads the admissions, support, and retention of competent and qualified students and fosters a supportive, positive, interprofessional learning environment.
Job Summary
The Case Manager works directly with students facing academic, personal, and wellness challenges, helping develop effective time management, study skills, stress management strategies, and action plans to remain on track academically. In addition, this role collaborates closely with faculty, academic affairs, and student support partners to identify concerns early and coordinate timely interventions before issues escalate.
Department-Specific Responsibilities
  • Provides 1-on-1 success coaching to support students, academic achievement, personal development, and overall well-being.
  • Helps students set goals, improve time-management and study strategies, and navigate stress, motivation, and adjustment challenges.
  • Collaborates with faculty, academic affairs, and campus partners to identify and support students experiencing academic or personal challenges through early intervention.
  • Connects students with appropriate academic, wellness, campus, and community resources and assists with academic progress concerns and leaves of absence.
  • Leads mindfulness, stress-reduction, and wellness programming to promote resilience and proactive well-being, particularly during high-stress periods.
  • Contributes to multidisciplinary student support efforts and collaborates with student wellness organizations on campus-wide wellness initiatives and outreach.
  • Serves as a member of the campus JAGS Care Team to provide immediate support during critical incidents.
General Responsibilities
  • Provides direct services and acts as central point of contact for students who have experienced sexual, physical, or other misconduct.
  • Conducts situational analysis and provides assistance and counseling to improve clients' social and psychological conditions.
  • Assesses safety concerns, provides an overview of campus resources, and provides immediate and ongoing assistance to students in need.
  • Helps guide students through procedures for various issues (requesting grade changes, withdrawing from classes, housing concerns, academic or administrative appeals) and providing assistance to ensure that students receive interim measures.
  • Assists students with establishing a support network of family, friends, and community resources and creating personal development plans.
  • Identifies and connects students to campus and community resources (direct or indirect referrals); accompanies students to informal or formal meetings with instructors or administrators as needed/requested
  • Reviews university policies and procedures with students. Reviews procedures for investigations, judicial hearings, appeals, etc.
  • Maintains case records in a secure and confidential manner, maintains statistics and administers ongoing program evaluations.
  • Serves as a member of the sexual violence prevention and advocacy team, providing outreach and raising awareness about prevention and advocacy services provided by the department.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
  • Bachelor's degree in counseling or social work.
Preferred
  • Master's degree in counseling or social work.
WORK EXPERIENCE
Required
  • 1 year of experience working with survivors of sexual or physical assault, preferably in a counseling or advising capacity.
Preferred
  • Experience working in a university setting.
SKILLS
Required
  • Proficient communication skills.
  • Maintains a high degree of professionalism.
  • Demonstrated time management and priority setting skills.
  • Demonstrates a high commitment to quality.
  • Possesses flexibility to work in a fast-paced, dynamic environment.
  • Seeks to acquire knowledge in area of specialty.
  • Highly thorough and dependable.
  • Demonstrates a high level of accuracy, even under pressure.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
IU School of Dentistry
Indianapolis, Indiana 46202
This is an in-person position.
Advertised Salary
$63,000.00 - 66,000.00 based on experience and internal equity.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
  • Comprehensive medical and dental insurance
  • Health savings account with generous IU contributions
  • Healthcare and dependent care flexible spending accounts
  • Basic group life insurance paid by IU
  • Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
  • Base retirement plan with generous IU contributions, subject to vesting
  • Voluntary supplemental retirement plan options
  • Tuition subsidy for employees and family members taking IU courses
  • 10 paid holidays plus a paid winter break each year
  • Generous paid time off plans
  • Paid leave for new parents and IU-sponsored volunteer events
  • Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure .
Job Classification
Career Level: Career
FLSA: Exempt
Job Function: Health Services
Job Family: Social Work
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
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