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Protective Services Case Worker Jobs (NOW HIRING)

95149

Protective Services Case Manager

Leominster, MA · On-site

$25 - $28/hr

Protective Services Case Manager Aging & Community-Based Services Location: Leominster, MA Schedule ... Working directly with consumers, families, healthcare providers, law enforcement, and community ...

Maine

Child Protective Services Case Aide

Portland, ME

$20.73 - $26.48/hr

As a Child Protective Services Case Aide, you will play a vital role in the support and ... Hernandez@Maine.gov Benefits of working for the State of Maine: No matter where you work across ...

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How much do protective services case worker jobs pay per year?

As of Aug 16, 2026, the average yearly pay for protective services case worker in the United States is $48,872.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $58,000.00 per year, depending on experience, location, and employer.

How do I become a protective services case worker?

To become a protective services case worker, candidates typically need a high school diploma or equivalent, with many positions requiring a bachelor's degree in social work, psychology, or a related field. Relevant skills include strong communication, assessment, and crisis intervention abilities, and some roles may require certification or training in child or adult protective services. Gaining experience through internships or entry-level social work positions can also be beneficial.

What are the key skills and qualifications needed to thrive as a protective services case worker?

To thrive as a Protective Services Case Worker, you need a background in social work or a related field, often requiring a bachelor's degree and sometimes licensure or certification. Familiarity with case management systems, reporting tools, and relevant legal frameworks is typically necessary. Strong interpersonal skills, empathy, resilience, and effective communication are vital for building trust with clients and collaborating with other professionals. These abilities are crucial for ensuring the safety and well-being of vulnerable individuals while efficiently navigating complex and often sensitive situations.

What is a protective services case worker?

Protective Services Case Workers are professionals who investigate reports of abuse, neglect, or exploitation involving children, adults, or elderly individuals. They assess the safety and well-being of clients, develop intervention plans, and coordinate services such as counseling or foster care. These workers often collaborate with law enforcement, healthcare providers, and community organizations to ensure vulnerable individuals are protected and supported. Their goal is to promote safety, stability, and long-term well-being for those at risk.

How to become a protective services case worker?

To become a protective services case worker, candidates typically need a bachelor's degree in social work, psychology, or a related field, along with relevant experience or training in child welfare or social services. Certification or licensing may be required depending on the state, and strong communication, assessment, and crisis management skills are essential. Applicants often undergo background checks and may need to complete specialized training or internships before employment.

What are some common challenges faced by protective services case workers when managing caseloads?

Protective Services Case Workers often handle high caseloads, which can make time management and prioritization challenging. Balancing urgent situations, such as responding to immediate safety concerns, with routine documentation and follow-ups requires strong organizational skills. Additionally, navigating emotionally charged situations with families and collaborating across agencies can be demanding, but supportive supervision and teamwork are usually in place to help manage these pressures. Over time, many case workers develop resilience and effective strategies to address these challenges while ensuring the well-being of those they serve.

Is it hard to become a protective services case worker?

Becoming a protective services case worker typically requires a relevant bachelor's degree, such as social work, psychology, or a related field, along with relevant experience or training. The job can be demanding due to the emotional and physical nature of the work, and candidates often need to pass background checks and obtain certifications or licenses depending on the jurisdiction.
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Protective Services Case Worker jobs near you
Infographic showing various Protective Services Case Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,872 per year, or $23.5 per hour.

Adult Protective Services Case Worker I

Catholic Charities, Diocese of Joliet

Kankakee, IL • On-site

$26.87/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Job Type
Full-time
Description
Catholic Charities, Diocese of Joliet offers 43 paid days off per year , excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security. Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect. If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits.
Apply now so we can make a lasting impact together!
General Responsibilties
  1. Provide casework and follow-up services to substantiated victims, vulnerable adults, and verified abusers to prevent further abuse, neglect, or exploitation.
  2. Receive and document reports of abuse, neglect, self-neglect or exploitation of older adults and persons with disabilities.
  3. Conduct case consultations with the Adult Protective Services Supervisor for care plan development and case closure.
  4. Provide follow-up services with face-to-face and phone contacts every three months for up to twelve months, longer when permitted
  5. Document all activities on required forms, adhering to APS program policies and time frames.
  6. Make referrals for appropriate follow-up services such as case management or community-based services.
  7. Prioritize and respond to client needs within specified time frames.
  8. Work effectively with co-workers and other community agencies.
  9. Attend staff meetings, in-services, conferences, and workshops as recommended.
  10. Be an active member of the APS Multi-disciplinary Team.
  11. Document all activities on required forms, adhering to APS program policies and time frames.
  12. Other duties as assigned within the guidelines of this position.

Great Employer Provided Benefits
  • Time-off: 14 Holidays - 15 Vacation days - 5 Paid Leave days and 9 Sick days
  • Medical/Dental/Vision Health Insurances
  • Flexible Spending Account
  • Short-term Disability Insurance
  • Long-Term Disability Insurance (employee paid optional)
  • Life and AD&D Insurance
  • 403B Retirement Plan with employer contributions
  • Employee Assistance Program (EAP)

Requirements
  1. Master's degree from an accredited university or college in health, social services, social work, health care administration, gerontology, disability studies, criminal justice or public administration; a bachelor of science or bachelor of arts from an accredited university or college in health, social sciences, social work, health care administration, gerontology, disability studies, criminal justice, or public administration and one year experience in health or human services; an associate degree from an accredited program in health, nursing social services, social work, health care administration, gerontology, disability studies, criminal justice or public administration and four years' experience in health or human services; or four year experience with law enforcement or criminal investigations.
  2. Ability to relate well to persons with disabilities and older individuals, respecting their privacy and dignity.
  3. Ability to work effectively in a dynamic, fast-paced, and diverse environment.
  4. Ability to prioritize and respond to service requests in a timely manner.
  5. Proficiency in Microsoft Office applications (Outlook, Word, Teams).
  6. Strong verbal and written communication skills.
  7. Passage of complete background clearance and other required testing.
  8. Valid driver's license, reliable transportation, and proof of liability insurance.
  9. Adhere to the Agency's Code of Ethics and conduct all responsibilities in accordance with the standards outlined in the Employee Handbook.

Salary Description
$26.87/hour 35 hours/week

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