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Protective Services Case Worker Jobs (NOW HIRING)

The Protective Services Case Worker will assess and investigate Protective Services cases. The Caseworker is responsible for investigating Protective Services reports, assessing the level of client ...

The Protective Services Case Worker will assess and investigate Protective Services cases. The Caseworker is responsible for investigating Protective Services reports, assessing the level of client ...

Child Protective Services Case Aide

Sanford, ME ยท On-site

$20.73 - $26.48/hr

Job Duties As a Child Protective Services Case Aide, you will play a vital role in the support and ... Prior experience working directly with children and families in a social services setting.

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Protective Services Case Worker information

See salary details

$26.5K

$48.9K

$71K

How much do protective services case worker jobs pay per year?

As of Sep 6, 2026, the average yearly pay for protective services case worker in the United States is $48,872.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $58,000.00 per year, depending on experience, location, and employer.

What is a protective services case worker?

Protective Services Case Workers are professionals who investigate reports of abuse, neglect, or exploitation involving children, adults, or elderly individuals. They assess the safety and well-being of clients, develop intervention plans, and coordinate services such as counseling or foster care. These workers often collaborate with law enforcement, healthcare providers, and community organizations to ensure vulnerable individuals are protected and supported. Their goal is to promote safety, stability, and long-term well-being for those at risk.

What are the key skills and qualifications needed to thrive as a protective services case worker?

To thrive as a Protective Services Case Worker, you need a background in social work or a related field, often requiring a bachelor's degree and sometimes licensure or certification. Familiarity with case management systems, reporting tools, and relevant legal frameworks is typically necessary. Strong interpersonal skills, empathy, resilience, and effective communication are vital for building trust with clients and collaborating with other professionals. These abilities are crucial for ensuring the safety and well-being of vulnerable individuals while efficiently navigating complex and often sensitive situations.

What are some common challenges faced by protective services case workers when managing caseloads?

Protective Services Case Workers often handle high caseloads, which can make time management and prioritization challenging. Balancing urgent situations, such as responding to immediate safety concerns, with routine documentation and follow-ups requires strong organizational skills. Additionally, navigating emotionally charged situations with families and collaborating across agencies can be demanding, but supportive supervision and teamwork are usually in place to help manage these pressures. Over time, many case workers develop resilience and effective strategies to address these challenges while ensuring the well-being of those they serve.

How do I become a protective services case worker?

To become a protective services case worker, candidates typically need a high school diploma or equivalent, with many positions requiring a bachelor's degree in social work, psychology, or a related field. Relevant skills include strong communication, assessment, and crisis intervention abilities, and some roles may require certification or training in child or adult protective services. Gaining experience through internships or entry-level social work positions can also improve job prospects.

Is it hard to become a protective services case worker?

Becoming a protective services case worker typically requires a relevant bachelor's degree, such as social work, psychology, or a related field, along with relevant experience or training. The role often involves background checks, strong communication skills, and sometimes certification or licensing, making the process moderately challenging depending on individual qualifications and local requirements.
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Who are the top companies hiring for Protective Services Case Worker jobs?

The top employers for Protective Services Case Worker jobs are:

What job categories do people searching Protective Services Case Worker jobs look for?

The top searched job categories for Protective Services Case Worker jobs are:

Infographic showing various Protective Services Case Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,872 per year, or $23.5 per hour.

Protective Services Caseworker

AgeSpan

Lawrence, MA โ€ข On-site

$33 - $34/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 10 days ago


Key responsibilities

  • Investigate Protective Services reports and conduct field visits to assess an older adult's physical, social, emotional, and environmental status.

  • Provide crisis intervention, advocacy, and casework services to clients.

  • Complete paperwork, maintain client files, and develop ongoing service plans to resolve Protective Services cases.


Job description

AgeSpanAbout Us: Since 1974 our agency has strived towards supporting an individual's desire to make their own decisions, secure their independence and remain living independently in the community. We are proud of our employees who make this possible every day. Our agency is a thought-leader, a nationally known generator of new ideas, because it welcomes creativity, your ideas. It is an outstanding place to work stimulating, friendly, collaborative. We offer competitive salaries, generous vacation time, and an excellent work/life balance. We value diversity and encourage career growth. If you have a passion for improving the lives of the elderly community and enjoy working in a diverse team driven by its mission, you've found the right place!At AgeSpan, you'll find a work environment that combines:A refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds.A focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions.Encouragement of your development through opportunities to get involved, use your voice, and gain new knowledge and skills.A satisfying balance between your work and personal life, including a flexible workplace, generous paid time off, and wellness programs.Depending on your role and your hours, we offerFlexible schedule and hybrid work opportunities Competitive salariesHealthcare (medical, dental)403b Retirement Plan with agency match20 Vacation Days, 12 Sick Days, and 12 Paid Holidays Social Work Licensing ProgramLicense Renewal Paid by agency for RN's and Social WorkersAnd MORE!Position Summary: The Protective Services Case Worker will assess and investigate Protective Services cases. The Caseworker is responsible for investigating Protective Services reports, assessing the level of client risk, providing crisis intervention services, advocacy, and monitoring of the case to resolve crisis issues.Essential Functions: (Core duties or tasks that are fundamental and not marginal to the performance of the job)Investigate Protective Services reports as assigned by the Protective Services Supervisor. Conduct field visits to assess an older adult's physical, social, emotional, and environmental status to determine their eligibility and needs in their homes in accordance with Executive Office of Aging & Independence regulations.Provision of crisis intervention, advocacy, and casework services.Completion of appropriate paperwork and maintenance of client files, including computer database, as defined by the Protective Services Supervisor, and as regulated by the Executive Office of Aging & Independence Affairs.Development and maintenance of ongoing service plans to assist in the resolution of Protective Services cases.Accessing appropriate mental health, medical resources, and legal assistance when cases require this attention.Liaison and clinical consultation with case management staff when appropriate.Assist with community education efforts as assigned by Protective Services Supervisor.Utilization of court system, when necessary, as indicated under the MGL Chapter 19A 651 CMR law and other mandates.Case coverage and liaison efforts with other staff members of the Protective Services team.Work collaboratively within the team when difficult scenarios and issues arise within a teammate's caseload. Coverage responsibilities for the Protective Services team including participation in the after hours on-call, as needed.Other duties as assigned by the Protective Services Supervisor.Qualifications: A Masters or higher degree from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology, plus at least one year of experience in counseling, casework, case management, preferably in a Protective Services or crisis intervention role preferred; A Bachelors' degree from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology, plus at least two years of experience in counseling, casework or case management providing protective or crisis intervention services may be substituted for Masters; LSW eligibility within 2.5 years of hire required; exceptional negotiation/ problem solving, written/verbal communication skills essential; experience with computers, necessary. Bilingual capacity preferred but not required.Hours: 37.5 per weekAt AgeSpan, we carefully consider a wide range of factors when determining rate of pay. Actual rate of pay depends on factors including but not limited to internal equity, experience, and qualifications. The pay range for this position is $33.00 - $34.00/hour.Our Commitment to Diversity and InclusionAgeSpan is strongly committed to fostering a professional environment that recognizes, respects, and encourages the unique contributions of a broad spectrum of qualified employees. It is important that our employees reflect the diverse communities we serve. We maintain a work atmosphere that allows people of varied backgrounds to grow professionally and contribute to our mission by promoting diversity, equity, inclusion, and work-life balance.
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