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Human Services Case Manager Jobs (NOW HIRING)

State of Oregon

Human Services Case Manager

Roseburg, OR · On-site

$5.5K - $7.3K/mo

Human Services Case Manager The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE ...

State of Oregon

Human Services Case Manager

Medford, OR · On-site

$5.1K - $6.9K/mo

Human Services Case Manager The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE ...

The Ole Home Place

Case Manager

Pikeville, KY · On-site

$19 - $24.50/hr

Join Our Team as a Human Services Case Manager! We are seeking a caring and dynamic Human Services Case Manager to join our team for an immediate opening. If you are passionate about advocating for ...

The Ole Home Place

Case Manager

Prestonsburg, KY · On-site

$21.25 - $27.50/hr

Join Our Team as a Human Services Case Manager! We are seeking a caring and dynamic Human Services Case Manager to join our team for an immediate opening. If you are passionate about advocating for ...

Quality Moments

Youth Case Manager - Hilliard

Dublin, OH · On-site

$25/hr

Qualifications and Responsibilities of Senior Care Case Manager * 3+ years experience int the field of social services, human services, or a related field. * Desire to improve quality of life for ...

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How much do human services case manager jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for human services case manager in the United States is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.28 per hour, depending on experience, location, and employer.

What are some common challenges Human Services Case Managers face when working with diverse client populations?

Human Services Case Managers often encounter challenges such as language barriers, cultural differences, and varying levels of client engagement. Navigating these challenges requires strong communication skills, cultural competence, and adaptability. Case managers must also balance large caseloads, manage time effectively, and collaborate closely with other agencies or service providers to ensure clients receive comprehensive support. Continuous learning and seeking feedback from colleagues can help case managers address these challenges and deliver better outcomes for clients.

What are Human Services Case Managers?

Human Services Case Managers are professionals who help individuals and families access social services, resources, and support tailored to their needs. They assess clients' situations, develop care plans, coordinate services like housing, healthcare, or counseling, and monitor progress to ensure goals are met. Case managers act as advocates, connecting clients with community resources and providing ongoing support throughout the process. Their work is essential in helping people overcome challenges related to mental health, substance abuse, poverty, and family issues.

What is the difference between Human Services Case Manager vs Social Worker?

AspectHuman Services Case ManagerSocial Worker
CredentialsOften requires a bachelor's degree in human services, social work, or related fieldTypically requires a bachelor's or master's degree in social work (BSW or MSW) and licensure
Work EnvironmentCommunity agencies, healthcare facilities, schools, non-profitsHospitals, mental health clinics, government agencies, private practices
Employer & IndustryNon-profits, government programs, healthcare organizationsHealthcare, mental health, child welfare, government agencies

While both roles focus on supporting individuals in need, Human Services Case Managers primarily coordinate services and connect clients with resources, often with a bachelor's degree. Social Workers typically have advanced degrees and may provide therapy, advocacy, and case management, often working in clinical settings. Both roles are vital in the social services industry but differ in scope and qualifications.

What are the key skills and qualifications needed to thrive as a Human Services Case Manager, and why are they important?

To thrive as a Human Services Case Manager, you need a background in social work or a related field, case management experience, and often a bachelor's degree in social sciences. Familiarity with case management software, client databases, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong interpersonal skills, active listening, and cultural sensitivity help build trust and effectively advocate for clients. These abilities ensure effective client support, resource coordination, and successful outcomes in complex social service environments.
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What cities are hiring for Human Services Case Manager jobs? Cities with the most Human Services Case Manager job openings:
Who are the top companies hiring for Human Services Case Manager jobs? The top employers for Human Services Case Manager jobs are:
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What job categories do people searching Human Services Case Manager jobs look for? The top searched job categories for Human Services Case Manager jobs are:
Human Services Case Manager jobs near you
Infographic showing various Human Services Case Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $46,176 per year, or $22.2 per hour.
Human Services Case Manager

Human Services Case Manager

The Salvation Army Eastern Territory

Trenton, NJ • On-site

$20 - $23/hr

Full-time

Posted 3 days ago

Salvation Army rating

6.1

Company rating: 6.1 out of 10

Based on 357 frontline employees who took The Breakroom Quiz

558th of 759 rated non-profit organizations

Job description

The Human Services Case manager will provide case management for the Trenton Citadel social service programs under the direction of the Corps Officer, with professional supervision provided by Divisional Headquarters Human Services Staff. The Case Manager will be able to identify the needs of the clients served and provide outreach within the community at large. 


The duties listed below are the primary duties of this position but are not all the duties that may be required. The Salvation Army reserves the right to change, reduce or expand the duties of this position at any time. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this role. 

Specifically, the primary duties are: 

  • Perform intakes, interviews, and assessments of clients’ needs and perform follow up case management with households for other supportive programs available if needed beyond emergency assistance. 
  • Identify and interact with case management clients; provide comprehensive case management including but not limited to assessment of client needs, developing a plan of action utilizing a strengths-based approach, and identifying internal and external programs that would support their pathway to self-sufficiency.  
  • Coordinate services with partner agencies to ensure a holistic service approach for all clients. 
  • Support the Pathway of Hope Initiative by enrolling eligible families with children under 18 who are living in generational/chronic poverty and providing the above case management in conjunction with the Pathway of Hope policies and procedures.   
  • Ensure the accuracy and timely submission of records and reports in applicable databases for all community programs and funding sources as requested by the Corps Officers. 
  • Maintain accurate, confidential, and updated case records in accordance with The Salvation Army record keeping policies and procedures.  
  • Place all food orders, submit reports on time, organize and manage inventory, and handle all paperwork from the local Food Bank. 
  • Monitor and maintain the general condition and upkeep of Social Service lobby and reception area. 
  • Manage the main switchboard, which includes but is not limited to making phone calls, taking messages, and listening to voicemails to ensure social services clients are receiving assistance in a timely manner. 
  • Assist Corps Officers in overseeing volunteers and community service workers. 
  • Prepare and maintain Salvation Army statistical reports for timely submission. 
  • Attend and participate in regular staff meetings/trainings and individual supervision meetings as required. 
  • Uphold the standards and principles of The Salvation Army’s mission and ministry. 
  • Other relevant duties as assigned by supervisors. 

  • Associate’s Degree Required in Social Work, Psychology, Counseling or Human Services related field from an accredited institution. 
  • Master’s Degree in Social Work preferred.  
  • At least 1 to 2 years of experience in case management or counseling.  
  • Strong written and verbal communication skills  
  • Bilingual (English/Spanish) required. 
  • Possess organizational skills and professional demeanor. 
  • Knowledge of Microsoft Office programs, Word, Excel, Access. 
  • Knowledgeable of Mercer County and community resources.  

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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