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Human Services Case Manager Jobs in Wisconsin (NOW HIRING)

Case Manager

Germantown, WI ยท On-site

$21 - $27/hr

Case Manager Engage Wellness Wisconsin $45,000-$55,000 per year, depending on experience About the ... Human Services, Psychology, Social Work, Sociology, or related fields are a plus. Experience * At ...

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Human Services Case Manager information

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$5

$22

$34

How much do human services case manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for human services case manager in Wisconsin is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.52 per hour, depending on experience, location, and employer.

What is a human services case manager?

Human Services Case Managers are professionals who help individuals and families access social services, resources, and support tailored to their needs. They assess clients' situations, develop care plans, coordinate services like housing, healthcare, or counseling, and monitor progress to ensure goals are met. Case managers act as advocates, connecting clients with community resources and providing ongoing support throughout the process. Their work is essential in helping people overcome challenges related to mental health, substance abuse, poverty, and family issues.

What are the key skills and qualifications needed to thrive as a human services case manager?

To thrive as a Human Services Case Manager, you need a background in social work or a related field, case management experience, and often a bachelor's degree in social sciences. Familiarity with case management software, client databases, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong interpersonal skills, active listening, and cultural sensitivity help build trust and effectively advocate for clients. These abilities ensure effective client support, resource coordination, and successful outcomes in complex social service environments.

What are some common challenges human services case managers face when working with diverse client populations?

Human Services Case Managers often encounter challenges such as language barriers, cultural differences, and varying levels of client engagement. Navigating these challenges requires strong communication skills, cultural competence, and adaptability. Case managers must also balance large caseloads, manage time effectively, and collaborate closely with other agencies or service providers to ensure clients receive comprehensive support. Continuous learning and seeking feedback from colleagues can help case managers address these challenges and deliver better outcomes for clients.

What is the difference between Human Services Case Manager vs Social Worker?

AspectHuman Services Case ManagerSocial Worker
CredentialsOften requires a bachelor's degree in human services, social work, or related fieldTypically requires a bachelor's or master's degree in social work (BSW or MSW) and licensure
Work EnvironmentCommunity agencies, healthcare facilities, schools, non-profitsHospitals, mental health clinics, government agencies, private practices
Employer & IndustryNon-profits, government programs, healthcare organizationsHealthcare, mental health, child welfare, government agencies

While both roles focus on supporting individuals in need, Human Services Case Managers primarily coordinate services and connect clients with resources, often with a bachelor's degree. Social Workers typically have advanced degrees and may provide therapy, advocacy, and case management, often working in clinical settings. Both roles are vital in the social services industry but differ in scope and qualifications.

What are popular job titles related to Human Services Case Manager jobs in Wisconsin?

For Human Services Case Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Human Services Case Manager jobs in Wisconsin look for?

The top searched job categories for Human Services Case Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Human Services Case Manager jobs?

Cities in Wisconsin with the most Human Services Case Manager job openings:

Infographic showing various Human Services Case Manager job openings in Wisconsin as of August 2026, with employment types broken down into 59% Full Time, and 41% Contract. Highlights an 100% In-person job distribution, with an average salary of $46,608 per year, or $22.4 per hour.

Vocational Services Case Manager

Oconto County, WI

Oconto, WI โ€ข On-site

$56K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Salary : $56,686.50 Annually
Location : 301 Washington Street Oconto, WI 54153, WI
Job Type: Full-Time
Job Number: 080526
Department: Health and Human Services
Division: Vocational Services
Opening Date: 08/05/2026
Description
The Vocational Services Case Manager is responsible to provide, coordinate and monitor client services in accordance with local, state and federal standards. The Vocational Services Case Manager will work with state agencies, funding sources, care managers, area businesses, clients and family members of clients to ensure quality of services. The Vocational Services Case Manager must understand, support and work within the values, mission, and vision of the agency. This position is located at New View Industries in Gillett, WI.
Examples of Duties
Assess client needs, develop case plans, safety plans, coordinate services, advocate, monitor and document progress through regular contacts in a variety of settings, including but not limited to: homes, schools, work sites, police departments, and other service agencies.
Provide intake services, i.e. gather information, assess safety, make appropriate referrals to client programming, and determine program eligibility.
Provide outreach and/or crisis intervention to individuals and families.
When appropriate, develop crisis and/or behavioral support plans to help support client's needs.
Participate in the development, implementation and evaluation of programs.
Consult and collaborate with agency staff and outside resources to assure ongoing communication and services coordination.
Develop resources and programming to meet individual and family needs.
Participate in and/or facilitate agency and community meetings, committees, and program evaluation activities.
Complete all required documentation in a timely manner.
Maintain client records to include paperwork required by specific programs, and information necessary to develop individual progress reports.
Track and monitor individual clients. Compile records and prepare reports. Update reports as required or upon changes to client condition.
Monitor expenditures and budgets associated with client case plans and services.
Market and promote Department services with area agencies, funding sources, schools.
Monitor client authorizations from funding sources. Work with client care managers in resolving issues regarding authorizations.
Maintain confidentiality of information regarding individuals and families in accordance to agency, state, and federal regulations.
Participate in program staff development to enhance professional skills and knowledge through training and ongoing performance evaluations.
Attend and participate in staff, agency and other required meetings, and record reviews.
Provide advocacy for clients.
Keep up to date with Wisconsin States Statutes, standards, and program regulations as they relate to agency services.
Coordinate or provide transportation for individuals of families to access community resources.
Provide employment related training, job counseling, job coaching, job development, benefits analysis, and arrange transportation for supported employment clients.
Comply with agency and county policies and procedures.
Comply with State and Federal guidelines and requirements and specific program policies.
Mandate reporter for child abuse and neglect.
Assists in the writing of grants and funding proposals to support existing services and develop new programs and community resources.
May be required to perform on-call duties during business hours and after hours.
May be required to work outside of normal business hours.
Prepare for and respond to community emergencies including, but not limited to, natural and manmade disasters.
Perform all other duties as assigned.
Typical Qualifications
Bachelor's degree (BA) from four-year accredited college or university in human service or business related field. Experience and/or field placements in program area preferred.
Able to use tact and diplomacy in dealing with fellow employees, clients and their families, legal guardians, care managers, general public, and other public and private agencies.
Knowledge of public benefits and ability to assist clients to obtain/maintain these benefits.
Able to work with limited daily supervision and make independent decisions regarding planning, scheduling and in completing case assignments in order of priority and necessity.
Excellent organizational skills and the ability to influence the actions of others.
Self-direction, and self-motivation are required.
Capable of working flexible hours to meet client/family needs.
Knowledge of the principles and practices used in working with people who have varying abilities and experiences.
Proficient computer utilization skills.
Supplemental Information
Position will be posted until filled
We offer a complete benefits package to full-time employees including health care, dental, vision, state retirement plan, deferred compensation plans, flexible spending accounts, HRA, life insurance, holidays, vacation, and sick leave.
To learn more details, contact the Human Resources Department at 920-834-6810.