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United Healthcare Case Management Jobs (NOW HIRING)

cbi

Health Care Case Manager

Phoenix, AZ · On-site

... case management and care coordination, health education, interdisciplinary collaboration, coordination, and consultation, and administrative duties. The SSVF Health Care Case Manager will work ...

VIVA USA INC

Healthcare Case Manager

Louisville, KY · On-site

Through the use of care management assessments and information/data review, recommends an approach to resolving care needs maintaining optimal health and well-being by evaluating member's benefit ...

Slate Healthcare

Travel Case Manager RN

Eureka, CA · On-site

Travel Description This role involves providing case management services, ensuring proper patient care, and coordinating with healthcare teams. You will work with a diverse patient population ...

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How much do united healthcare case management jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for united healthcare case management in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

What is United Healthcare case management?

United Healthcare Case Management is a service provided by United Healthcare to help members with complex health needs navigate the healthcare system. Case managers are typically nurses or social workers who coordinate care, provide education, and help connect members to resources and services. The goal is to improve health outcomes, ensure members receive the right care at the right time, and support them throughout their health journey. Services may include managing chronic conditions, assisting after a hospital stay, and helping with medication or treatment plans.

What are the key skills and qualifications needed to thrive as a United Healthcare case manager?

To thrive as a United Healthcare Case Manager, you generally need a background in nursing or social work, a current RN or social work license, and experience in case management or care coordination. Familiarity with case management software, electronic health records (EHRs), and utilization management systems is typically required. Strong communication, problem-solving, and organizational skills help build relationships with patients and coordinate care effectively. These skills ensure quality patient outcomes, efficient resource use, and regulatory compliance within a complex healthcare environment.

How does a United Healthcare case manager typically collaborate with other healthcare professionals to support members?

As a United Healthcare Case Manager, you will work closely with a multidisciplinary team that often includes physicians, nurses, social workers, and behavioral health specialists. Communication is key, as you coordinate care plans, share updates on members' progress, and help resolve barriers to treatment. Regular case conferences and team meetings are common, allowing you to contribute your insights and ensure a holistic approach to each member's needs. This collaborative environment supports both effective care delivery and professional growth.

What is the difference between United Healthcare Case Management vs United Healthcare Utilization Review Nurse?

AspectUnited Healthcare Case ManagementUnited Healthcare Utilization Review Nurse
Primary FocusCoordinating patient care, developing care plans, and ensuring appropriate servicesReviewing medical necessity of services, authorizing or denying coverage based on criteria
CredentialsRN or licensed healthcare professional, often with case management certificationRN with clinical experience, often with utilization review certification
Work EnvironmentOffice-based, hospital, or telehealth settingsOffice-based, hospital, or telehealth settings
Employer & Industry UsageHealth insurance companies, managed care organizationsHealth insurance companies, managed care organizations

United Healthcare Case Management focuses on coordinating patient care and developing treatment plans, while United Healthcare Utilization Review Nurses primarily evaluate the medical necessity of services for insurance coverage. Both roles require clinical credentials and work within similar healthcare environments, but their core responsibilities differ in scope and purpose.

Does United Healthcare have case managers?

United Healthcare employs case managers as part of its care management team to coordinate patient services, assess needs, and develop treatment plans. These professionals typically have backgrounds in nursing, social work, or healthcare and may require relevant certifications. Case managers work closely with healthcare providers and patients to ensure appropriate care delivery.

What does a United Healthcare Case Management do in healthcare?

A United Healthcare Case Management professional coordinates and manages patient care plans to ensure appropriate, efficient, and effective healthcare services. They assess patient needs, collaborate with healthcare providers, and monitor progress, often using electronic health records and care management tools to facilitate communication and documentation.
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United Healthcare Case Management jobs near you
Infographic showing various United Healthcare Case Management job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Health Care Case Manager

Phoenix, AZ • On-site

cbi
See more jobs at cbiexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

SSVF - Health Care Case Manager

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare organization offering a full continuum of care, including variety of programs throughout Arizona, Oklahoma and District of Columbia. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

Job Summary

The Community Bridges Supportive Services for Veteran Families’ (SSVF) Health Care Case Manager will act as a liaison between the SSVF Grantee and the VA or community medical clinic working with a population of Veterans with complex needs who require assistance accessing health care services or adhering to health care plans. The SSVF Health Care Case Manager will provide case management and care coordination, health education, interdisciplinary collaboration, coordination, and consultation, and administrative duties. The SSVF Health Care Case Manager will work closely with the Veteran’s primary care provider and members of the Veteran’s assigned interdisciplinary treatment team. The SSVF Health Care Case Manager will possess excellent judgment and have at least two years of experience in a health care or social services area of practice. The SSVF Health Care Case Manager works closely with the Veteran’s assigned multidisciplinary team, including medical, nursing, and administrative specialists, and case management personnel. The SSVF Health Care Case Manager works collaboratively within this team to provide timely, appropriate, Veteran centered care equitably services to identify and address systems challenges for enhanced care coordination as needed. Sensitivity to all Veterans' individual needs concerning age, developmental requirements, and culturally related factors must be consistently achieved.

 

Skills/Requirements

• Highschool diploma or GED required. Associate degree in the field of social sciences preferred.

• Applicants must have experience working with individuals with complex needs, particularly in behavioral health or care coordination.

 • Minimum of one (1) year of experience providing case management, coordinating community resources, and collaborating with interdisciplinary teams is required.

• Experience working with veterans or vulnerable populations is strongly preferred.

• Familiar and knowledgeable of available community resources, preferred.

• Minimum of six months of recovery from substance use and/or mental health disorders preferred.

• Current AZ Driver’s License (valid and in good standing). 

• Clean 39-month Motor Vehicle Record (MVR).

• Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures required.

• Fingerprint Clearance Card required.

• Peer Certification (if applicable).
 

CBI Offers an excellent benefits package!

  • Generous PTO accrual (5 weeks!),
  • Medical, Dental, Vision, Disability, Life, Supplemental plans
  • Hospital indemnity/ Critical Illness,
  • Pet Insurance,
  • Dependent Care Savings, Health Care Savings,
  • 401K with employer match - 100% vested upon enrollment,
  • Wellness programs,
  • Tuition Reimbursement and Scholarship Programs, incentives, and more!
  • Reimbursement options for Licensure
  • Very Competitive pay rates  

 

CBI is growing and expanding our services!

  • We are experiencing tremendous growth currently. As an essential service provider, we value all our employees and their careers.
  • *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! *

CBI Values your Career and have lots of growth opportunities!

Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

About our Culture, commitment to employees!

  • We are looking for driven and compassionate individual’s that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
  • We know life happens, that’s why we all start with a 5-week PTO plan as well as a wide range of unique benefits!

 

Our Facilities.

Our locations are all state-of-the-art facilities that provide top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.

 

CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

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