What is a case worker?

Case workers are professionals who assist individuals and families in accessing social services and support. They assess clients' needs, develop care plans, and connect them with resources such as housing, healthcare, financial aid, and counseling. Case workers often work with vulnerable populations, including children, the elderly, or those experiencing homelessness, to help improve their quality of life and ensure their safety and well-being. They may work for government agencies, non-profits, or healthcare organizations.