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Social Services Case Manager Jobs in Indiana (NOW HIRING)

Iris Family Support Center

Case Manager

Fort Wayne, IN · On-site

$19.75 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Community Partners Case Manager works independently in the field providing home-based and ... Bachelor's Degree in Human Services, Social Work, Education or directly related field preferred.

Iris Family Support Center

Case Manager

Fort Wayne, IN · On-site

$19.75 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Community Partners Case Manager works independently in the field providing home-based and ... Bachelor's Degree in Human Services, Social Work, Education or directly related field preferred.

Deaconess

MSW/BSW Case Manager (PRN)

Newburgh, IN · On-site

$26.04 - $36.45/hr

... driven Social Services Designee to support residents, families, and care teams with dignity ... BSW Case Manager * Graduate of a program accredited by the Council on Social Work Education with a ...

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Social Services Case Manager information

See Indiana salary details

$14

$24

$36

How much do social services case manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for social services case manager in Indiana is $24.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $26.06 per hour, depending on experience, location, and employer.

What does a social services case manager do?

A Social Services Case Manager is responsible for assessing clients’ needs, developing care plans, and connecting individuals or families with appropriate resources and services. They work with people facing challenges such as poverty, mental health issues, homelessness, or abuse, and help coordinate support from various agencies. Case managers monitor progress, advocate for their clients, and adjust plans as situations change to ensure the best possible outcomes.

What are the key skills and qualifications needed to thrive as a social services case manager?

To thrive as a Social Services Case Manager, you need a background in social work, psychology, or a related field, often supported by a bachelor's degree and sometimes relevant licensure. Familiarity with case management software, client databases, and reporting systems is typically required. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust and advocate effectively for clients. These skills ensure clients receive appropriate support and resources, leading to better outcomes and efficient service delivery.

What are some common challenges social services case managers face when coordinating care for clients?

Social Services Case Managers often encounter challenges such as balancing high caseloads, navigating complex regulations, and connecting clients to limited community resources. It can also be difficult to coordinate care among multiple agencies, especially when clients have diverse and urgent needs. Building trust with clients while managing time effectively is essential, as is maintaining detailed documentation to ensure compliance and continuity of care. Despite these challenges, the role offers the opportunity to make a significant positive impact on individuals and families.

What is the difference between Social Services Case Manager vs Social Worker?

AspectSocial Services Case ManagerSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles may need certificationUsually requires a bachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentCommunity agencies, healthcare facilities, schools, government programsHospitals, clinics, schools, government agencies, community organizations
Job FocusManaging client cases, coordinating services, providing resource referralsAssessing client needs, counseling, advocating, and developing treatment plans

While both roles involve supporting clients and coordinating services, Social Services Case Managers primarily focus on managing cases and connecting clients with resources, whereas Social Workers often provide direct counseling and assessment. The roles overlap in credentials and work environments, but their core responsibilities differ slightly.

How to become a social services case manager?

To become a social services case manager, typically a bachelor's degree in social work, psychology, or a related field is required. Relevant experience, strong communication skills, and knowledge of social services programs are also important; some positions may require certification or licensure depending on the state or organization.

What are popular job titles related to Social Services Case Manager jobs in Indiana?

For Social Services Case Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Social Services Case Manager jobs in Indiana look for?

The top searched job categories for Social Services Case Manager jobs in Indiana are:

What cities in Indiana are hiring for Social Services Case Manager jobs?

Cities in Indiana with the most Social Services Case Manager job openings:

Social Services Case Manager jobs near you
Infographic showing various Social Services Case Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $49,977 per year, or $24 per hour.

Township Services Case Manager

Wayne Township

Indianapolis, IN • On-site

$19 - $24.50/hr

Full-time

Posted 27 days ago

Job description

Description:

Summary: The Township Services Case Manager is responsible for working with Township citizens with available financial assistance to the extent allowed under legal and policy limits. In all instances, the Township Services Case Manager will support and uphold Federal and State law, procedures, and vision. The incumbent works with people in the department, throughout government, and those who reside in Wayne Township, with diplomacy, tact and patience.

Requirements:

Responsibilities:

  • Maintain client confidentiality, treat all clients and colleagues with respect
  • Understand and appropriately interpret Township Assistance codes for assistance approval and denial
  • Complete and assist clients with completion of their assistance application for assistance
  • Conduct thorough interviews with clients, gather all necessary information
  • Record notes from the conversation with the client, and other data relevant to the case in the client case file
  • Schedule home visit if necessary
  • Determine level and type of assistance necessary, and for which the client is eligible
  • Review necessary details related to potential assistance, including those related to a landlord, social security eligibility, utilities, employment, among others
  • Seek out and facilitate supporting agencies and programs that may be available to help the client
  • Issue vouchers and payments appropriately and in a timely manner
  • Prepare and explain the TA-1A letter, obtain necessary signatures
  • Assist with funeral, burial and/or cremation if necessary
  • Answer questions and provide information via telephone
  • Support Township Assistance colleagues
  • If a notary, notarize documents as requested within guidelines
  • Properly update and maintain case files
  • Perform other duties as requested


Skills and Experience:

  • High School graduate or equivalent
  • Ability to communicate effectively, both orally and in writing.
  • Understanding of the laws governing Wayne Township Assistance, and the ability to interpret them
  • Skilled in the use of a personal computer and the microsoft suite of software programs; experience with database utilization


Functions:

  • This position requires long periods of sitting and standing
  • A high degree of interpersonal interaction, speaking with individuals and groups is required, including with some who may be stressed and/or agitated
  • Employees may be required to lift and carry up to 20 lbs
  • Dexterity, use of a computer keyboard is required
  • Ability to perform basic math calculations, and make decisions based on laws and policies, and the ability to interpret those laws and policies
  • Must have the ability to prioritize a workload, meet deadlines, adjust based on demands, and organize a number of projects, and work through a number of process toward project completion
  • Must be able to adapt to revisions in procedure and work assignment
  • Ability to maintain confidentiality, use discretion with personal and private information
  • Must be able to make decisions, with information available, in stressful situations, must be able to maintain composure in stressful situations

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