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Social Services Case Manager Jobs (NOW HIRING)

PruittHealth

Social Services Case Mgr Lic

Brunswick, GA · On-site

$22 - $29/hr

Job Classification Salary Range: $22.00 - $29.00 Essential Functions: • Assist in planning, developing, organizing, implementing, and evaluating the social services programs of this facility. • ...

Urban Health Plan

Case Management Supervisor

Bronx, NY · Hybrid

$66K/yr

... manager. * Facilitates cross training to ensure case management coverage needs are met. * Assists in the completion of annual performance evaluations of supervisees. * Participates in Social Services ...

Urban Health Plan

Case Management Supervisor

Bronx, NY · Hybrid

$66K/yr

... manager. * Facilitates cross training to ensure case management coverage needs are met. * Assists in the completion of annual performance evaluations of supervisees. * Participates in Social Services ...

Urban Health Plan

Case Management Supervisor

Bronx, NY · On-site

$66K/yr

... manager. * Facilitates cross training to ensure case management coverage needs are met. * Assists in the completion of annual performance evaluations of supervisees. * Participates in Social Services ...

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How much do social services case manager jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for social services case manager in the United States is $25.25, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Social Services Case Manager, and why are they important?

To thrive as a Social Services Case Manager, you need a background in social work, psychology, or a related field, often supported by a bachelor's degree and sometimes relevant licensure. Familiarity with case management software, client databases, and reporting systems is typically required. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust and advocate effectively for clients. These skills ensure clients receive appropriate support and resources, leading to better outcomes and efficient service delivery.

What are some common challenges Social Services Case Managers face when coordinating care for clients?

Social Services Case Managers often encounter challenges such as balancing high caseloads, navigating complex regulations, and connecting clients to limited community resources. It can also be difficult to coordinate care among multiple agencies, especially when clients have diverse and urgent needs. Building trust with clients while managing time effectively is essential, as is maintaining detailed documentation to ensure compliance and continuity of care. Despite these challenges, the role offers the opportunity to make a significant positive impact on individuals and families.

What is the difference between Social Services Case Manager vs Social Worker?

AspectSocial Services Case ManagerSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles may need certificationUsually requires a bachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentCommunity agencies, healthcare facilities, schools, government programsHospitals, clinics, schools, government agencies, community organizations
Job FocusManaging client cases, coordinating services, providing resource referralsAssessing client needs, counseling, advocating, and developing treatment plans

While both roles involve supporting clients and coordinating services, Social Services Case Managers primarily focus on managing cases and connecting clients with resources, whereas Social Workers often provide direct counseling and assessment. The roles overlap in credentials and work environments, but their core responsibilities differ slightly.

What does a Social Services Case Manager do?

A Social Services Case Manager is responsible for assessing clients’ needs, developing care plans, and connecting individuals or families with appropriate resources and services. They work with people facing challenges such as poverty, mental health issues, homelessness, or abuse, and help coordinate support from various agencies. Case managers monitor progress, advocate for their clients, and adjust plans as situations change to ensure the best possible outcomes.
More about Social Services Case Manager jobs
What cities are hiring for Social Services Case Manager jobs? Cities with the most Social Services Case Manager job openings:
What states have the most Social Services Case Manager jobs? States with the most job openings for Social Services Case Manager jobs include:
What job categories do people searching Social Services Case Manager jobs look for? The top searched job categories for Social Services Case Manager jobs are:
Social Services Case Manager jobs near you
Infographic showing various Social Services Case Manager job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, 45% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,521 per year, or $25.3 per hour.

Social Services Case Manager

Community Health Northwest Florida

Milton, FL • On-site

$19.25 - $25/hr

Full-time

Posted 10 days ago

Be an early applicant

Job description

Social Services Case Manager

Community Health Northwest Florida (CHNWF)

Position Summary

Community Health Northwest Florida (CHNWF) is seeking a compassionate, motivated, and patient-focused Social Services Case Manager to join our integrated behavioral health team. This position plays a critical role in supporting patients whose health outcomes are impacted by social, behavioral, and economic barriers. The Case Manager will provide care coordination, resource navigation, advocacy, and psychosocial support to underserved and vulnerable populations.

The ideal candidate is passionate about whole-person care and experienced in working with individuals experiencing behavioral health challenges, substance use disorders, homelessness, incarceration reentry, and other complex social needs.

Key Responsibilities
  • Conduct comprehensive psychosocial assessments to identify social determinants of health and behavioral health needs.
  • Develop and implement individualized care plans in collaboration with patients, primary care providers, and behavioral health clinicians.
  • Coordinate referrals and follow-up services for:
    • Mental health treatment
    • Substance use services
    • Housing resources
    • Food assistance
    • Transportation services
    • Community support programs
  • Serve as a liaison between patients, families, healthcare providers, and community organizations.
  • Monitor patient progress and provide ongoing support and follow-up.
  • Advocate for patient needs within healthcare and community systems.
  • Participate in interdisciplinary team meetings and integrated care planning.
  • Maintain accurate and timely documentation in the Electronic Health Record (EHR) using SOAP notes.
  • Support patient engagement, appointment adherence, and retention in care.
  • Participate in quality improvement initiatives related to behavioral health and population health outcomes.
  • Perform additional duties as assigned to support organizational operations.
Minimum Qualifications
  • Minimum of 1–2 years of experience in case management or care coordination.
  • Experience working with underserved or high-risk populations.
  • Strong communication, organizational, and problem-solving skills.
  • Ability to work collaboratively within an interdisciplinary healthcare environment.
  • Experience documenting in Electronic Health Record (EHR) systems.
Preferred Qualifications
  • Bachelor’s degree in Social Work, Psychology, Counseling, Public Health, or related field.
  • Experience in a behavioral health, substance use treatment, community health, or FQHC setting.
  • Knowledge of community resources and social service systems.
  • Familiarity with integrated behavioral health models and trauma-informed care.
Ideal Candidate

The successful candidate will demonstrate:

  • Compassion and empathy for vulnerable populations
  • Strong patient advocacy skills
  • Cultural competency and professionalism
  • Ability to manage complex caseloads in a fast-paced environment
  • Commitment to improving health equity and access to care