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Social Services Case Manager Jobs (NOW HIRING)

JusticeWorks

Family Services Case Manager

Denver, CO · On-site

$22 - $24/hr

FAMILY SERVICES CASE MANAGER Family Resource Specialist Location: Denver County, CO Pay Range: $22 ... Preferred areas of study include social work, criminal justice, psychology, or related field and a ...

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How much do social services case manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for social services case manager in the United States is $25.25, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a social services case manager?

To thrive as a Social Services Case Manager, you need a background in social work, psychology, or a related field, often supported by a bachelor's degree and sometimes relevant licensure. Familiarity with case management software, client databases, and reporting systems is typically required. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust and advocate effectively for clients. These skills ensure clients receive appropriate support and resources, leading to better outcomes and efficient service delivery.

What are some common challenges social services case managers face when coordinating care for clients?

Social Services Case Managers often encounter challenges such as balancing high caseloads, navigating complex regulations, and connecting clients to limited community resources. It can also be difficult to coordinate care among multiple agencies, especially when clients have diverse and urgent needs. Building trust with clients while managing time effectively is essential, as is maintaining detailed documentation to ensure compliance and continuity of care. Despite these challenges, the role offers the opportunity to make a significant positive impact on individuals and families.

What is the difference between Social Services Case Manager vs Social Worker?

AspectSocial Services Case ManagerSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles may need certificationUsually requires a bachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentCommunity agencies, healthcare facilities, schools, government programsHospitals, clinics, schools, government agencies, community organizations
Job FocusManaging client cases, coordinating services, providing resource referralsAssessing client needs, counseling, advocating, and developing treatment plans

While both roles involve supporting clients and coordinating services, Social Services Case Managers primarily focus on managing cases and connecting clients with resources, whereas Social Workers often provide direct counseling and assessment. The roles overlap in credentials and work environments, but their core responsibilities differ slightly.

What does a social services case manager do?

A Social Services Case Manager is responsible for assessing clients’ needs, developing care plans, and connecting individuals or families with appropriate resources and services. They work with people facing challenges such as poverty, mental health issues, homelessness, or abuse, and help coordinate support from various agencies. Case managers monitor progress, advocate for their clients, and adjust plans as situations change to ensure the best possible outcomes.
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Social Services Case Manager jobs near you
Infographic showing various Social Services Case Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $52,521 per year, or $25.3 per hour.

Family Services Case Manager

JusticeWorks

Denver, CO • On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

FAMILY SERVICES CASE MANAGER
Family Resource Specialist
Location: Denver County, CO
Pay Range: $22-$24/hourly
Availability: Full time with evenings and weekends required
KidsFirst! In everything we do, the needs and concerns of youth and families are our fundamental concern. Our core principle is to do “whatever it takes” to help youth and families in our care achieve success. JusticeWorks provides innovative programs that identify and build on youths and families’ strengths. We create structure to positively redirect their lives. We help youth become good citizens and assist their families to resolve their problems and to be supportive of their children.
JusticeWorks YouthCare is seeking an experienced Family Services Case Manager to join our team. In this role, you will support families in our community by providing them with resources, advice, and assistance. You will be responsible for connecting families with local services, such as housing assistance, healthcare, and other support services. As a Family Services Case Manager, you will also provide guidance and direction to parents and families in need, helping them find the resources they need to create a better future for their children. If you have a passion for working in the Child Welfare, Juvenile Justice or Social Work field, this is the job for you!
JusticeWorks is an Equal Opportunity Employer.
The qualified Family Services Case Manager will have:               
  • Masters or Bachelors Degree required. Preferred areas of study include social work, criminal justice, psychology, or related field and a minimum of one (1) year direct care experience or supervised practice in lieu of the experience requirement.
  • Valid driver’s license, auto insurance and access to a vehicle.
  • Pass current, applicable clearances.
  • Pass pre-employment, post-offer drug screening.
  • Ability to work non-traditional hours including evenings and weekends.
The qualified Family Services Case Manager will receive the following benefits:                
  • Medical, Dental, Vision and Wellness Program.
  • 401K with company match.
  • Company paid life insurance.
  • Company paid short term and long-term disability.
  • Tuition Reimbursement.
  • Company paid holidays and paid time off.
  • Employee referral bonus.
  • Clearance reimbursement and renewal.
The qualified Family Services Case Manager will:
  • Assess and engage families in service planning based on demonstrated needs.
  • Plan and implement appropriate interventions using evidence based and best practice approaches.
  • Maintain a flexible workweek, including evenings, weekends, and holidays, to meet family needs.
  • Schedule and complete intakes within 24 hours of assignment.
  • Provide 24+ hours of face-to-face contact per week to meet family needs.
  • Transport clients utilizing personal vehicle, as necessary.

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