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Social Services Case Manager Jobs (NOW HIRING)

Urban Health Plan

Case Management Supervisor

Bronx, NY · Hybrid

$66K/yr

... manager. * Facilitates cross training to ensure case management coverage needs are met. * Assists in the completion of annual performance evaluations of supervisees. * Participates in Social Services ...

Urban Health Plan

Case Management Supervisor

Bronx, NY · On-site

$66K/yr

... manager. * Facilitates cross training to ensure case management coverage needs are met. * Assists in the completion of annual performance evaluations of supervisees. * Participates in Social Services ...

HANAC, Inc.

Case Manager (NORC)

Astoria, NY · On-site

$22/hr

The Case Manager of the NORC program will assist the Program Director to manage the operations of a social services information, referral, and assistance program that emphasizes benefits and ...

HANAC, Inc.

Case Manager (NORC)

Astoria, NY · On-site

$22/hr

The Case Manager of the NORC program will assist the Program Director to manage the operations of a social services information, referral, and assistance program that emphasizes benefits and ...

JusticeWorks

Family Services Case Manager

Denver, CO · On-site

$22 - $24/hr

FAMILY SERVICES CASE MANAGER Family Resource Specialist Location: Denver County, CO Pay Range: $22 ... Preferred areas of study include social work, criminal justice, psychology, or related field and a ...

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How much do social services case manager jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for social services case manager in the United States is $25.25, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Social Services Case Manager, and why are they important?

To thrive as a Social Services Case Manager, you need a background in social work, psychology, or a related field, often supported by a bachelor's degree and sometimes relevant licensure. Familiarity with case management software, client databases, and reporting systems is typically required. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust and advocate effectively for clients. These skills ensure clients receive appropriate support and resources, leading to better outcomes and efficient service delivery.

What are some common challenges Social Services Case Managers face when coordinating care for clients?

Social Services Case Managers often encounter challenges such as balancing high caseloads, navigating complex regulations, and connecting clients to limited community resources. It can also be difficult to coordinate care among multiple agencies, especially when clients have diverse and urgent needs. Building trust with clients while managing time effectively is essential, as is maintaining detailed documentation to ensure compliance and continuity of care. Despite these challenges, the role offers the opportunity to make a significant positive impact on individuals and families.

What is the difference between Social Services Case Manager vs Social Worker?

AspectSocial Services Case ManagerSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles may need certificationUsually requires a bachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentCommunity agencies, healthcare facilities, schools, government programsHospitals, clinics, schools, government agencies, community organizations
Job FocusManaging client cases, coordinating services, providing resource referralsAssessing client needs, counseling, advocating, and developing treatment plans

While both roles involve supporting clients and coordinating services, Social Services Case Managers primarily focus on managing cases and connecting clients with resources, whereas Social Workers often provide direct counseling and assessment. The roles overlap in credentials and work environments, but their core responsibilities differ slightly.

What does a Social Services Case Manager do?

A Social Services Case Manager is responsible for assessing clients’ needs, developing care plans, and connecting individuals or families with appropriate resources and services. They work with people facing challenges such as poverty, mental health issues, homelessness, or abuse, and help coordinate support from various agencies. Case managers monitor progress, advocate for their clients, and adjust plans as situations change to ensure the best possible outcomes.
More about Social Services Case Manager jobs
What cities are hiring for Social Services Case Manager jobs? Cities with the most Social Services Case Manager job openings:
What states have the most Social Services Case Manager jobs? States with the most job openings for Social Services Case Manager jobs include:
What job categories do people searching Social Services Case Manager jobs look for? The top searched job categories for Social Services Case Manager jobs are:
Social Services Case Manager jobs near you
Infographic showing various Social Services Case Manager job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, 45% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,521 per year, or $25.3 per hour.
Case Management Supervisor

Case Management Supervisor

Urban Health Plan

Bronx, NY • Hybrid

$66K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 12 days ago

Job description

Position Summary:
Under the guidance of the Senior Director of Social Services, the Case Management Supervisor will assist in the administrative supervision of the day-to-day operations of the Social Services Case Management team. CM Supervisor will ensure that team provides patients with medical support services effectively and in an expedited manner. These services may include the completion of medical forms, letters, and requests for medical information, medical supplies, medical transportation, and emergency resources for UHP patients. Serves as a trainer for new case managers and new processes for existing case managers. 
 
Minimum Qualifications:
  • Bachelor's Degree in Social Work or related field of study required, Master's Degree is preferred.
  • 3-5 years of direct case management experience in social services, healthcare, or related setting. Preference for previous supervisory experience. 
  • Strong knowledge of community resources.
  • Excellent communication skills.
  • Capacity to lead and supervise others
  • Bilingual English/Spanish required.
Key Duties:
  • Assists with the administrative supervision of the day-to-day operations of the Social Services Case Management team.
  • Assistant and manage the case manager work flow for all sites, including managing productivity and assignments. 
  • Reviews templates, monitoring continuously and assigning cases to case managers, providing follow up and tracking of patients as assigned to ensure service provision is delivered in a timely manner and address incomplete requests.
  • Assists case managers in providing emergency referrals to patients dealing with food insecurity, urgent and emergency housing needs, legal support, health insurance assistance, or with any issues causing stress to patient and their families.  
  • Facilitates case management staffing and scheduling, assuring coverage for designated sites in coordination with the site director.
  • Participates in the development and implementation of new processes for case managers throughout UHP.
  • Provides training and competency testing of new case managers, ensuring they possess the appropriate qualifications and skills to be a competent and effective case manager.
  • Facilitates cross training to ensure case management coverage needs are met.
  • Assists in the completion of annual performance evaluations of supervisees.
  • Participates in Social Services case management meetings and facilitates case conferencing to achieve best outcome for the provision of case management services for patients.

Compensation: $66,300/annum plus benefits.

This is a hybrid position requiring both onsite and remote functionality (4 days onsite, 1 day remote); Travel required onsite across UHP health centers, as needed. 
 
About Urban Health Plan:
At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do. 
 
Benefits Include:
  • Fully funded Health Insurance for yourself
  • 73.5% funded Health Insurance for your family
  • Dental Insurance
  • $50,000 term life Insurance
  • 401(k) Retirement Savings (including annual UHP Contribution)
  • Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!).
UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.

Education:Bachelor (BA, BS...)Employment Type: FULL_TIME

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