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Immigration Case Manager Jobs (NOW HIRING)

The purpose of our Senior Business Immigration Case Manager is to provide overall team support for the management of enterprise client accounts, or multiple mid-market accounts. In this role, you ...

The purpose of our Senior Business Immigration Case Manager is toprovide overall team support for the management of enterprise client accounts, or multiple mid-market accounts. In this role, you will ...

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Immigration Case Manager information

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$30.5K

$55.5K

$98.5K

How much do immigration case manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for immigration case manager in the United States is $55,474.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $59,500.00 per year, depending on experience, location, and employer.

What does an immigration case manager do?

An immigration case manager oversees and coordinates immigration cases, assisting clients with application processes, document preparation, and compliance with immigration laws. They often communicate with government agencies, maintain case records, and ensure timely submission of required paperwork, using case management software and having knowledge of immigration policies.

What Does an Immigration Case Manager Do?

An immigration case manager provides advocacy and case management services for immigrants. They may work with specific groups, such as refugee populations or undocumented or alien populations. Your duties and responsibilities in this career depend in large part on what group you represent. For example, some case managers provide orientation within the legal system to undocumented immigrants who have been detained by the federal government, helping them fill out legal residency applications or prepare for deportation. Others help documented immigrants by planning work visas and citizenship tests, conducting home and work evaluation assessments, and providing access to social services.

What qualifications does a case manager need?

An immigration case manager typically needs a relevant bachelor's degree such as in law, social work, or related fields. Strong organizational skills, knowledge of immigration laws and procedures, and proficiency with case management software are also important. Certifications in case management or immigration law can enhance qualifications.

What are some common challenges faced by Immigration Case Managers, and how can they effectively manage a high caseload?

Immigration Case Managers often handle a large number of clients simultaneously, each with unique and complex legal situations. Managing deadlines, staying organized, and keeping up-to-date with changing immigration laws are common challenges in this role. Effective case managers use specialized case management software, maintain detailed records, and prioritize strong communication with both clients and attorneys to ensure timely and accurate case progress. Building strong organizational habits and staying informed on policy changes are essential for success and reducing stress in this fast-paced environment.

What is the difference between Immigration Case Manager vs Immigration Paralegal?

AspectImmigration Case ManagerImmigration Paralegal
CredentialsTypically requires relevant experience or certifications in immigrationOften has paralegal certification or legal assistant training
Work EnvironmentNon-legal settings, client-focused, case managementLegal offices, law firms, assisting attorneys
Employer & IndustryImmigration agencies, non-profits, law firmsLaw firms, legal departments, immigration practices
Common TasksManaging client cases, coordinating documents, providing supportDrafting documents, legal research, assisting attorneys

While both roles support immigration processes, Immigration Case Managers focus on client case coordination and support, often in non-legal settings, whereas Immigration Paralegals assist attorneys with legal documentation and research within law firms. Understanding these differences helps in choosing the right career path or job search focus.

What is the 7 year rule for immigrants?

The 7-year rule for immigrants generally refers to the requirement that certain lawful permanent residents (green card holders) must wait at least 7 years before applying for U.S. citizenship through naturalization. During this period, applicants must meet residency, physical presence, and good moral character criteria, often verified through background checks and documentation. Immigration case managers assist clients in understanding and meeting these eligibility requirements throughout the process.

What is the highest paid case manager?

The highest paid case managers are often those working in specialized fields such as healthcare, legal, or social services, with salaries reaching over $80,000 annually. Factors influencing pay include experience, certifications, geographic location, and the complexity of cases managed. Senior or managerial roles tend to offer higher compensation within the case management profession.

What are the key skills and qualifications needed to thrive as an Immigration Case Manager, and why are they important?

To thrive as an Immigration Case Manager, you need a comprehensive understanding of immigration laws, strong organizational skills, and experience in case management, often supported by a relevant degree or paralegal certification. Familiarity with case management software, document management systems, and government immigration portals is typically required. Excellent communication, cultural sensitivity, and attention to detail are vital soft skills for building trust with clients and managing complex cases. These skills ensure accurate, timely case processing and effective advocacy for clients navigating complex immigration procedures.
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Infographic showing various Immigration Case Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $55,474 per year, or $26.7 per hour.
Bilingual Immigration Case Manager

Bilingual Immigration Case Manager

Friendly House

Phoenix, AZ • On-site

$18 - $22/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Friendly House, Inc., is a 501(c) 3 non-profit agency located in Phoenix, Arizona whose primary function is to provide a variety of educational and social service programming aimed at addressing the needs of low-income individuals and families, vulnerable populations and diverse communities. Additionally, Friendly House operates a charter school, Academia del Pueblo, with the mission to provide an academic environment which promotes a culture of high expectations to students from diverse cultures. Friendly House was organized in 1920 as the Phoenix Americanization Committee by a group of Phoenix citizens with the assistance of the United States Department of Education. In our 100-year history, the work of Friendly House has resulted in building resilient communities that are helping to spur economic development, stabilize neighborhoods and revitalize our city.
Position Summary
The Bilingual Immigration Case Manager is responsible for assisting clients with the preparation of immigration applications, liaise with relevant government agencies, analyze, review, and organize documents and data, coordinate document production, maintain client contact, and conduct ongoing case tracking and management. Additionally, The Immigration Case Manager is responsible for daily clerical operations. Must have excellent written and oral communication skills, attention to detail, and the ability to multi-task.
Location: Phoenix, AZ (4 days per week, M-F 8AM - 5PM)
Employment Type: Full-Time
Pay range: $18.00 - $22.00 USD per hour
Job Qualifications:
  • High School Diploma or GED
  • Bilingual in Spanish (Read and write English and Spanish)
  • Two years' experience working in an office environment

Preferred Qualifications:
  • Associate's degree or at least 2 years of college
  • One years' experience working in a legal office environment

Responsibilities:
  • Conduct initial client interviews and collect relevant immigration, family, criminal, and procedural history.
  • Assist the supervising attorney or DOJ accredited representative with case assessment, eligibility review, and case strategy.
  • Prepare Adjustment of Status, waiver, U visa, and initial VAWA applications under supervision.
  • Gather, review, and organize supporting evidence required to establish eligibility.
  • Prepare immigration forms, declarations, cover letters, evidence indexes, and related correspondence.
  • Identify missing information, inconsistencies, inadmissibility issues, or other case concerns and report them to the supervisor.
  • Prepare and file petitions and applications with USCIS, the National Visa Center, Immigration Court, or United States embassies, as assigned.
  • Prepare responses to Requests for Evidence and other government notices under supervision.
  • Maintain case files, calendars, deadlines, databases, and regular case status reports.
  • Communicate with clients regarding documents, appointments, interviews, case updates, and processing issues.
  • Prepare clients for Adjustment of Status and immigrant visa interviews and provide required documentation.
  • Conduct legal and factual research using immigration statutes, regulations, policies, and case law.