Immigration Case Manager Jobs (NOW HIRING)

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Senior Manager, US Immigration
Position Summary
The Senior Manager, US Immigration Operations provides operational management for Bristol Myers Squibb's US immigration program, ensuring disciplined execution in support of talent mobility, compliance, and business continuity. In close partnership with the Associate Director, Global Immigration Process & Policy Design and by partnering with our US Immigration law firm , this role translates policies and processes into consistent, high-quality delivery for employees, HR partners, and business leaders, while partnering across Legal, Talent Acquisition, Global Mobility, and external counsel to strengthen operational excellence, stakeholder confidence, and the employee experience.
Key Responsibilities
Program Management

• Serve as BMS's operational point of contact for US immigration case management, accountable for end-to-end delivery for the sponsored workforce:
  
  • Own day-to-day execution across visa categories and geographies
  • Ensure case accuracy, deadline management, and priority action visibility across a high-volume, multi-jurisdictional portfolio using available case management platform
• Partner with BMS' outside immigration counsel/providers to ensure:
  
  • Timely filings and high-quality work product
  • Service performance aligned with SLAs and global standards
• Use predictive tools to proactively manage case risk:
  
  • Identify cases at risk of delay, RFE, rejection, or status lapse
  • Escalate findings to the Associate Director and drive operational response
• Collaborate with vendors, Total Rewards, and other stakeholders on compensation-related immigration requirements:
  
  • Address immigration related prevailing wage requirements, wage transparency compliance, and other obligations

Policy Execution, Governance Enablement, Compliance Oversight

• Ensure consistent, compliant execution of BMS US immigration policies established:
  
  • Translate immigration policy into practical operational tools (guidance documents, checklists, and decision-support materials)
• Monitor policy adherence across case activity:
  
  • Identify gaps, exceptions, or conflicts and provide operational insight to support governance and updates
  • Serve as the operational escalation point for employee, HR, and manager questions regarding policy application
• Lead I-9 and employment eligibility verification operations for non-US nationals in partnership with TA operations:
  
  • Manage audits, re-verification workflows, and E-Verify processes for non-US nationals
  • Escalate discrepancies and systemic findings as appropriate
• Maintain government-required documentation in audit-ready condition:
  
  • Oversee public access files, PERM recruitment records, and required filings across applicable jurisdictions
• Support audit preparedness and regulatory monitoring:
  
  • Prepare HR teams and frontline managers for USCIS, ICE, and equivalent agency site visits
  • Use AI-powered regulatory monitoring tools to track updates from USCIS, DOL, DHS, DOS, and equivalent global authorities and translate changes into operational guidance

Experience Profile
Core Experience and Expertise

• Immigration Case Management:
  
  • 5+ years of corporate immigration experience with ownership of end-to-end case management across nonimmigrant and immigrant visa categories
  • Strong knowledge of US immigration categories (H-1B, LCA/PERM, prevailing wage, L-1A/L-1B, O-1, TN, E-3, and EB preference categories)
• Compliance and Eligibility Verification:
  
  • Expertise in I-9 compliance, E-Verify, and employment eligibility verification practices
• Vendor and Counsel Management:
  
  • Experience managing outside immigration counsel and vendors to quality and timeline expectations
• Communication:
  
  • Ability to communicate complex immigration matters clearly to employees, HR partners, and senior leaders across global audiences
• Operational Platform Proficiency:
  
  • Strong organizational skills with experience managing a high-volume, multi-jurisdictional caseload using vendor driven case management platforms
  • Demonstrated ability to use AI-powered tools, automation features, and intelligent platform capabilities to improve accuracy, efficiency, and case outcomes

Additional Experience and Differentiators

• Education:
  
  • Bachelor's degree in Human Resources, International Business, Law, or a related field
  • J.D. or immigration paralegal certification is a plus
• Global Program Experience:
  
  • Experience supporting a global immigration program in a multinational corporate environment
  • Familiarity with Global Mobility concepts such as relocation, international assignments, tax equalization, and cross-border employment compliance
• Technology and AI:
  
  • Experience with HRIS platforms (Workday) and technology-enabled workflow or document processing tools
  • Familiarity with AI-enabled immigration platform features
  • Experience using intelligent document processing, or digital compliance monitoring tools in day-to-day immigration operations
• Process Improvement:
  
  • Experience applying methodologies such as Lean, Six Sigma, or equivalent

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
Tampa - FL - US: $145,860 - $176,748
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

Work-life benefits include:
Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as "Transforming patients' lives through science™ ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.
R1602575 : Senior Manager US Immigration