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Housing Program Assistant Jobs (NOW HIRING)

Family Housing Program Assistant

Chicago, IL · On-site

$39.10K - $48.90K/yr

Family Housing Program Assistant Reports to: Family Housing Coordinator FLSA Code: Full time, non-exempt Hours: Up to 40-hours/week Potential Shift: Rotating shifts to ensure 24-hour coverage ...

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Housing Program Assistant information

See salary details

$21.5K

$45.7K

$63K

How much do housing program assistant jobs pay per year?

As of May 29, 2026, the average yearly pay for housing program assistant in the United States is $45,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Housing Program Assistant, and why are they important?

To thrive as a Housing Program Assistant, you need strong organizational skills, attention to detail, and knowledge of housing policies, often supported by at least an associate degree or relevant administrative experience. Familiarity with property management software, client databases, and Microsoft Office Suite is typically required. Excellent interpersonal skills, problem-solving abilities, and cultural sensitivity help you effectively assist diverse clients and collaborate with agencies. These skills and qualities ensure efficient program administration, accurate client support, and successful outcomes for housing initiatives.

How does a Housing Program Assistant typically collaborate with other team members and external partners?

Housing Program Assistants often work closely with case managers, property managers, and social service providers to support clients in securing and maintaining stable housing. They may coordinate client intake, gather documentation, schedule appointments, and facilitate communication between clients and partner agencies. This role requires strong interpersonal and organizational skills, as you'll frequently interact with diverse stakeholders to ensure program goals are met and client needs are addressed efficiently.

What does a Housing Program Assistant do?

A Housing Program Assistant provides administrative and support services for housing programs, such as affordable housing, public housing, or rental assistance initiatives. Their responsibilities typically include processing applications, maintaining records, assisting clients with paperwork, answering questions, and coordinating with other housing staff. They play a key role in ensuring program participants receive timely and accurate information and help facilitate access to housing resources. Housing Program Assistants often interact directly with clients, landlords, and partner organizations to ensure smooth program operations.

What is the difference between Housing Program Assistant vs Housing Case Manager?

AspectHousing Program AssistantHousing Case Manager
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeBachelor's degree in social work, psychology, or related field; certifications may be preferred
Work EnvironmentOffice settings, community outreach locations, housing agenciesOffice-based with client interactions, community visits, and case management settings
Employer & Industry UsageNonprofits, government agencies, housing authoritiesSocial service agencies, nonprofits, government programs
Common Search & ComparisonYesYes

The Housing Program Assistant typically supports housing initiatives through administrative tasks and client support, often requiring less formal education. In contrast, the Housing Case Manager handles direct client case management, requiring more advanced credentials and providing comprehensive support to clients. Both roles are vital in housing services but differ mainly in responsibilities and qualifications.

What cities are hiring for Housing Program Assistant jobs? Cities with the most Housing Program Assistant job openings:
What are the most commonly searched types of Housing Program jobs? The most popular types of Housing Program jobs are:
What states have the most Housing Program Assistant jobs? States with the most job openings for Housing Program Assistant jobs include:
What job categories do people searching Housing Program Assistant jobs look for? The top searched job categories for Housing Program Assistant jobs are:
Infographic showing various Housing Program Assistant job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 19% Full Time, 71% Part Time, 4% Temporary, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,721 per year, or $22 per hour.
Housing Program Assistant

$40K - $45.76K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


Salvation Army rating

6.2

Company rating: 6.2 out of 10

Based on 341 frontline employees who took The Breakroom Quiz

461st of 665 rated non-profit organizations


Job description

Location: Marshall House Shelter (Hartford, CT)

Status: Exempt, Full-time

Hours Per Week: 40 minimally (on-call responsibility for two weeks of every four weeks, weekend hours as needed)

Schedule: Monday-Friday, 10:00 am–6:00 pm 

Scope of Position: Oversee all kitchen operations, including food inventory management, staff coordination and supervision, and compliance with health and safety standards. Assist the Housing Program Coordinator in operating The Salvation Army’s housing programs. Administrative support includes taking meeting minutes, gathering and reporting statistics, assisting with payroll processing, ordering supplies, running errands, supporting grant applications, collecting data for reports, and serving as backup for shelter staff as needed. Serve as an on-call supervisor and emergency contact for the shelter.


  • Act as backup for shelter staff when necessary.
  • Assist with creating and maintaining a monthly staffing schedule to ensure adequate shelter coverage 24/7.
  • Attend workshops and training as necessary to be informed of regulations and changes.
  • Be available outside scheduled hours for staff emergencies.
  • Check the count on the copy machine each month, report the count to the vendor, and apply the count to the monthly invoice.
  • Code all invoices, obtain the supervisor’s signature and approval, and submit invoices as directed.
  • Collect data and assist with grant applications and reports, including success stories.
  • Complete 90-day and annual evaluations for the Cooks.
  • Complete a DCF background check on each employee every two years.
  • Complete all administrative work and tasks assigned by the supervisor, including recording meeting minutes; processing mailings; submitting reports and invoices; assisting with payroll approvals; timely collection and reporting of statistics; placing supply orders; collecting data for grants applications and reports; and maintaining files.
  • Deliver, pick up, and distribute mail from DHQ.
  • Ensure employees are up to date on all required trainings.
  • Ensure that Cooks keep a clean, safe kitchen that meets health department guidelines.
  • Keep an updated list of employees' anniversaries, evaluation dates, and birthdays.
  • Maintain a professional and organized workspace.
  • Maintain all shelter records and statistics, including Divisional Headquarters (DHQ) and Child Nutrition Program Statistics.
  • Maintain an updated contact list.
  • Maintain and ensure all safety protocols are followed.
  • Maintain confidential personnel and grant/funding files.
  • Maintain food and supply inventory.
  • Organize, coordinate, and supervise volunteer groups.
  • Provide supervision of housing staff in the absence of the Housing Program Coordinator.
  • Serve as backup to the Housing Program Coordinator regarding petty cash requests and items from the safe.
  • Track gift-in-kind donations and report to the Finance Department monthly.
  • Work with the supervisor to identify and coordinate necessary staff training.
  • Work with the supervisor to plan the seasonal Triage and Overflow programs.
  • Work with the supervisor to schedule appointments, create agendas, conduct follow-up calls, prepare hiring packets and termination paperwork, and schedule service maintenance of copy machines, internet, and camera systems.

  • An associate degree is preferred, and at least two years of experience in homeless services is required.
  • A valid driver’s license is required.
  • Excellent communication skills, both verbal and written, are required. Spanish-speaking preferred.
  • Experience working with at-risk populations and people experiencing homelessness.
  • Must be available to serve as an on-call supervisor and emergency contact during the evenings and weekends.
  • Previous supervisory experience is preferred.
  • Skilled in Microsoft Office required.
  • A positive “can-do” attitude with a sleeves-rolled-up approach to leadership.
  • Ability to establish and maintain professional boundaries.
  • Ability to maintain confidentiality in all aspects of the work environment.
  • Ability to relate to a diverse population of clients experiencing a crisis.
  • Ability to work in a fast-paced environment and must work well under pressure.
  • Highly organized with the ability to manage multiple tasks effectively.
  • Knowledge of and belief in the “Housing First” philosophy and strategies.
  • Must maintain a professional appearance.
  • Self-motivated and dependable.
  • Will understand, respect, and promote the interests of The Salvation Army. The individual is not required to embrace the tenets of faith, but they are required to promote and respect The Salvation Army's mission.

The Salvation Army Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is pleased to offer a comprehensive benefits program to full-time employees who work at least 30 hours per week, including...

  • Comprehensive health care coverage, including dental/vision/hearing, with low-cost employee premiums, co-pays, and deductibles
  • Employer-funded pension plan (100% vested after five years of eligible service)
  • Telehealth/online doctor visits
  • $20K basic life insurance, including grief counseling services, funeral planning services, and will/power of attorney/legal document preparation (no cost to employee) 
  • Voluntary life insurance
  • Short-term disability coverage (no cost to employee)
  • Long-term disability coverage
  • Supplemental insurance options (Aflac, homeowners, auto, and pet insurance)
  • Flexible spending accounts for health care and dependent care
  • 403(b) traditional (pre-tax) or Roth (after-tax) retirement plan options
  • Generous paid time off, including holidays, vacation, sick, personal, bereavement, and marriage leave
  •  
  • Most importantly – a job with a great purpose, inspiring you to make a difference every day! 

Learn more about The Salvation Army's Southern New England Division at https://www.salvationarmyusa.org/usa-eastern-territory/southern-new-england/ 

An Equal Opportunity/Affirmative Action Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.


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