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Hourly Tech Support Jobs (NOW HIRING)

CFS

IT Support Specialist

Muskegon, MI

$20 - $25/hr

Position: IT Support Specialist Hourly Rate: $20-$25/Hr Location: Muskegon, MI | Onsite Job Type: Contract | Immediate start Overview of the IT Support Specialist Position: The IT Support Specialist ...

CFS

IT Support Specialist

Muskegon, MI · On-site

$20 - $25/hr

Position: IT Support Specialist Hourly Rate: $20-$25/Hr Location: Muskegon, MI | Onsite Job Type: Contract | Immediate start Overview of the IT Support Specialist Position: The IT Support Specialist ...

Chess

Technology Support Technician

Santa Fe, NM · On-site

$20.09/hr

Hourly Employment Type: Regular FLSA: Non-Exempt Scheduled Weekly Hours: 40 Position Summary The Technology Support Technician performs duties related to the department's user support functions.

Ivy Tech

IT Support (Evansville)

Evansville, IN · On-site

$18 - $19.25/hr

Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the ...

Ivy Tech

IT Support (Evansville)

Evansville, IN · On-site

$18 - $19.25/hr

Under the direction of the IT Director, the IT Support position will provide support of the daily activities of the local IT Support Team. The position participates in the diverse job tasks of the ...

Spiceorb

IT Support

Charlotte, NC · On-site

Hello, SpiceOrb is looking for an IT Support n Charlotte, NC Role: IT Support Location: Charlotte, NC(Onsite) Duration: 12+ Months Contract The Executive Leadership and Headquarters IT Support ...

Cherry Bekaert

IT Support Tech

Annapolis, MD · On-site

$21.25 - $29.25/hr

IT Support Technician Annapolis Junction, MD | On-Site (4 Days In Office, 1 Day Remote) | Full-Time Cherry Bekaert Recruiting & Staffing is partnering with an innovative international organization ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some support is remote, onsite visits are essential when hands-on troubleshooting is required.

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some support is remote, onsite visits are essential when hands-on troubleshooting is required.

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

Charter Tech Services

Be Seen First

IT Support Specialist

San Dimas, CA · On-site

$27 - $35/hr

IT Support Specialist We are an IT support firm seeking an experienced IT support specialist to work full-time in San Dimas, CA. Responsibilities will include: *Administration and troubleshooting of ...

Viewline Ventures

Tech Support Specialist

Newark, NJ · On-site

The Role As our Tech Support Specialist, you'll keep both our clients and team running smoothly ... Competitive hourly pay with performance incentives * Flexible hours with consistent workflows

Viewline Ventures

Tech Support Specialist

Newark, NJ · On-site

The Role As our Tech Support Specialist, you'll keep both our clients and team running smoothly ... Competitive hourly pay with performance incentives * Flexible hours with consistent workflows

Viewline Ventures

Tech Support Specialist

Newark, NJ · On-site

The Role As our Tech Support Specialist, you'll keep both our clients and team running smoothly ... Competitive hourly pay with performance incentives * Flexible hours with consistent workflows

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Hourly Tech Support information

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$27K

$43.5K

$66K

How much do hourly tech support jobs pay per year?

As of Sep 13, 2026, the average yearly pay for hourly tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is hourly tech support?

Hourly tech support jobs involve assisting customers or clients with technical issues related to products, software, or services on an hourly wage basis. These roles typically include troubleshooting problems, answering questions, and providing guidance via phone, chat, email, or in person. Hourly tech support professionals may work for IT departments, call centers, or third-party service providers, and often handle a variety of technical concerns ranging from basic device issues to more complex software configurations. The position requires strong problem-solving skills, patience, and the ability to communicate technical information clearly to non-technical users.

What are the key skills and qualifications needed to thrive as an hourly tech support professional?

To thrive as an Hourly Tech Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a high school diploma or relevant technical certifications. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues promptly. These skills ensure quick and accurate technical support, leading to higher customer satisfaction and efficient issue resolution.

What are some common challenges faced by hourly tech support professionals, and how can they be managed on the job?

Hourly Tech Support professionals often encounter challenges such as high ticket volumes, managing multiple requests simultaneously, and assisting users with varying levels of technical expertise. Staying organized, utilizing ticketing systems efficiently, and maintaining clear communication with users and team members can help manage these demands. Additionally, proactively updating knowledge on company products and technology trends enables tech support staff to resolve issues more effectively and deliver excellent customer service.

What is the difference between Hourly Tech Support vs Help Desk Technician?

AspectHourly Tech SupportHelp Desk Technician
CredentialsBasic IT certifications (CompTIA A+, Network+)Same as Hourly Tech Support, often with additional certifications
Work EnvironmentRemote or on-site, flexible hoursPrimarily on-site or remote, standard business hours
Employer & IndustryIT service providers, tech support companiesCorporate IT departments, managed service providers
Job FocusTechnical troubleshooting, user support, hardware/software issuesCustomer support, issue resolution, ticket management

Both roles involve technical support and troubleshooting, often requiring similar certifications. Hourly Tech Support typically offers flexible hours and may work remotely, while Help Desk Technicians often work within organizations' IT departments during regular hours. The main difference lies in the work setting and scope, but both serve as entry points into IT support careers.

Can I work remotely in hourly tech support?

Hourly tech support jobs often offer remote work options, especially for roles involving troubleshooting via phone, chat, or remote access tools. However, some positions may require on-site presence for hardware repairs or specialized equipment, so it varies by employer and job requirements.
More about Hourly Tech Support jobs

What cities are hiring for Hourly Tech Support jobs?

Cities with the most Hourly Tech Support job openings:

What are the most commonly searched types of Tech Support jobs?

The most popular types of Tech Support jobs are:

What states have the most Hourly Tech Support jobs?

States with the most job openings for Hourly Tech Support jobs include:

What are popular job titles related to Hourly Tech Support jobs?

For Hourly Tech Support jobs, the most frequently searched job titles are:

Hourly Tech Support jobs near you
Infographic showing various Hourly Tech Support job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

IT Support Specialist

Muskegon, MI

CFS
See more jobs at CFSexternal

$20 - $25/hr

Full-time

Re-posted 7 days ago

Job description

Position: IT Support Specialist
Hourly Rate: $20-$25/Hr
Location: Muskegon, MI | Onsite
Job Type: Contract | Immediate start
Overview of the IT Support Specialist Position: The IT Support Specialist serves as the first point of contact for end users experiencing technical issues. This role is responsible for providing exceptional customer service while troubleshooting hardware, software, network, and system-related problems. The ideal candidate is a proactive problem solver who enjoys helping others and thrives in a fast-paced technology environment.
Responsibilities of the IT Support Specialist:
  • Provide first-level technical support for desktops, laptops, mobile devices, printers, and other end-user hardware.
  • Respond to support tickets, phone calls, emails, and walk-up requests in a timely manner.
  • Troubleshoot and resolve hardware, software, and connectivity issues.
  • Install, configure, and maintain operating systems, software applications, and peripheral devices.
  • Create, manage, and disable user accounts within Active Directory and Microsoft 365 environments.
  • Document support requests, resolutions, and technical procedures within the ticketing system.
  • Escalate complex technical issues to senior IT staff when necessary.
  • Assist with workstation deployments, upgrades, and equipment replacements.
  • Support remote users and troubleshoot VPN, email, and network access issues.
  • Participate in IT projects and contribute to continuous improvement initiatives within the department.
Preferred Experience of the IT Support Specialist:
  • 1+ years of Help Desk, Desktop Support, or Technical Support experience.
  • Experience supporting Windows operating systems and Microsoft Office applications.
  • Working knowledge of Active Directory, Microsoft 365, and basic networking concepts.
  • Experience using ticketing systems and documenting technical issues.
  • Strong troubleshooting and problem-solving abilities.
  • Excellent customer service and communication skills.
  • Ability to prioritize multiple tasks and manage workload effectively.
  • Experience supporting printers, mobile devices, and common office technology.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
Bonus Experience of the IT Support Specialist:
  • CompTIA A+, Network+, or related certifications.
  • Experience supporting hybrid or cloud-based environments.
  • Familiarity with Azure Active Directory and Intune.
  • Experience with remote monitoring and management (RMM) tools.
  • Exposure to cybersecurity best practices and endpoint protection tools.
  • Associate's or Bachelor's degree in Information Technology or related field (preferred but not required).

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