Kforce has a client in Oakbrook Terrace, IL that is seeking an IT Support Specialist ... Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a ...
Kforce has a client in Oakbrook Terrace, IL that is seeking an IT Support Specialist ... Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a ...
AV/IT Support
Chicago, IL · On-site
$22.25 - $30.50/hr
Kforce has a client that is seeking a AV/IT Support in Chicago, IL. Summary: The Audio-Visual ... Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a ...
New
AV/IT Support
Chicago, IL · On-site
$22.25 - $30.50/hr
Kforce has a client that is seeking a AV/IT Support in Chicago, IL. Summary: The Audio-Visual ... Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a ...
New
IT Support
$22.25 - $30.50/hr
IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...
IT Support
$22.25 - $30.50/hr
IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...
IT Support
$22.25 - $30.50/hr
IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...
IT Support
$22.25 - $30.50/hr
IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...
IT Support
$22.25 - $30.50/hr
IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...
IT Support
$22.25 - $30.50/hr
IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...
IT Technology Support
Decatur, IL · On-site
$24 - $31.25/hr
Job Posting TitleInformation Technology Support Information Technology Specialist Heritage Behavioral Health Center - Decatur, IL Full-Time | Technical Support Role | On-Site About Heritage ...
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IT Technology Support
Decatur, IL · On-site
$24 - $31.25/hr
Job Posting TitleInformation Technology Support Information Technology Specialist Heritage Behavioral Health Center - Decatur, IL Full-Time | Technical Support Role | On-Site About Heritage ...
IT Support Specialist
Chicago, IL · On-site
Job Title : IT Support Specialist Team : Information Technology Location : Hybrid in Chicago (IL ... This is based on a 50-hour work week at an hourly rate. This is a full-time, regular, non-exempt ...
IT Support Specialist
Chicago, IL · On-site
Job Title : IT Support Specialist Team : Information Technology Location : Hybrid in Chicago (IL ... This is based on a 50-hour work week at an hourly rate. This is a full-time, regular, non-exempt ...
Job Title : IT Support Specialist Team : Information Technology Location : Hybrid in Chicago (IL ... This is based on a 50-hour work week at an hourly rate. This is a full-time, regular, non-exempt ...
Job Title : IT Support Specialist Team : Information Technology Location : Hybrid in Chicago (IL ... This is based on a 50-hour work week at an hourly rate. This is a full-time, regular, non-exempt ...
IT Support Specialist
Chicago, IL · On-site
Job Title : IT Support Specialist Team : Information Technology Location : Hybrid in Chicago (IL ... This is based on a 50-hour work week at an hourly rate. This is a full-time, regular, non-exempt ...
Quick apply
IT Support Specialist
Chicago, IL · On-site
Job Title : IT Support Specialist Team : Information Technology Location : Hybrid in Chicago (IL ... This is based on a 50-hour work week at an hourly rate. This is a full-time, regular, non-exempt ...
IT Support Specialist
Plainfield, IL · On-site
$25 - $28/hr
Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...
IT Support Specialist
Plainfield, IL · On-site
$25 - $28/hr
Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...
IT Support Specialist
Plainfield, IL · On-site
$25 - $28/hr
Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...
Quick apply
IT Support Specialist
Plainfield, IL · On-site
$25 - $28/hr
Client Support Associate / IT Support Specialist Duration: 3 Months Contract (Possible Extension / Temp-to-Hire) Location: Plainfield, IL 60544 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM ...
IT Support Specialist
Chicago, IL · On-site
IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...
IT Support Specialist
Chicago, IL · On-site
IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...
IT Support Specialist
North Chicago, IL · On-site
They are looking for an IT Support Specialist to provide front-line technology support across multiple school buildings, assisting teachers and staff with technology issues and ensuring smooth ...
IT Support Specialist
North Chicago, IL · On-site
They are looking for an IT Support Specialist to provide front-line technology support across multiple school buildings, assisting teachers and staff with technology issues and ensuring smooth ...
TECHNOLOGY SUPPORT PROFESSIONAL
Chicago Heights, IL · On-site
$40K - $45K/yr
Technology Support Professional REPORTS TO: Superintendent TERMS OF EMPLOYMENT: Twelve-month position. Salary and benefits established by the Board of Education. PENSION: Illinois Municipal ...
TECHNOLOGY SUPPORT PROFESSIONAL
Chicago Heights, IL · On-site
$40K - $45K/yr
Technology Support Professional REPORTS TO: Superintendent TERMS OF EMPLOYMENT: Twelve-month position. Salary and benefits established by the Board of Education. PENSION: Illinois Municipal ...
IT Support Specialist
Lisle, IL · On-site
$25 - $40/hr
Position Overview MetroSys is seeking a customer-focused IT Support Specialist to provide onsite technical support for end users and office technology. This role is responsible for supporting desktop ...
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IT Support Specialist
Lisle, IL · On-site
$25 - $40/hr
Position Overview MetroSys is seeking a customer-focused IT Support Specialist to provide onsite technical support for end users and office technology. This role is responsible for supporting desktop ...
We are seeking an IT Support Specialist-Tier II to join our internal IT team and provide day-to-day technical support to our employees. This role is ideal for someone early in their IT career who ...
New
We are seeking an IT Support Specialist-Tier II to join our internal IT team and provide day-to-day technical support to our employees. This role is ideal for someone early in their IT career who ...
New
IT Support Specialist
Lisle, IL · On-site
$25 - $40/hr
Position Overview MetroSys is seeking a customer-focused IT Support Specialist to provide onsite technical support for end users and office technology. This role is responsible for supporting desktop ...
IT Support Specialist
Lisle, IL · On-site
$25 - $40/hr
Position Overview MetroSys is seeking a customer-focused IT Support Specialist to provide onsite technical support for end users and office technology. This role is responsible for supporting desktop ...
IT Support Specialist
Chicago, IL · On-site
IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...
IT Support Specialist
Chicago, IL · On-site
IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...
IT Support Specialist
Chicago, IL · On-site
IT Support Specialist, Chicago, IL The IT Support Specialist supports and manages, in coordination with the Applications Support Specialist, and with the Company's outsourced managed services ...
IT Support Specialist
Chicago, IL · On-site
IT Support Specialist, Chicago, IL The IT Support Specialist supports and manages, in coordination with the Applications Support Specialist, and with the Company's outsourced managed services ...
TECHNOLOGY SUPPORT PROFESSIONAL
Chicago Heights, IL · On-site
$40K - $45K/yr
Technology Support Professional REPORTS TO: Superintendent TERMS OF EMPLOYMENT: Twelve-month position. Salary and benefits established by the Board of Education. PENSION: Illinois Municipal ...
TECHNOLOGY SUPPORT PROFESSIONAL
Chicago Heights, IL · On-site
$40K - $45K/yr
Technology Support Professional REPORTS TO: Superintendent TERMS OF EMPLOYMENT: Twelve-month position. Salary and benefits established by the Board of Education. PENSION: Illinois Municipal ...
Hourly Tech Support information
What is hourly tech support?
Hourly tech support jobs involve assisting customers or clients with technical issues related to products, software, or services on an hourly wage basis. These roles typically include troubleshooting problems, answering questions, and providing guidance via phone, chat, email, or in person. Hourly tech support professionals may work for IT departments, call centers, or third-party service providers, and often handle a variety of technical concerns ranging from basic device issues to more complex software configurations. The position requires strong problem-solving skills, patience, and the ability to communicate technical information clearly to non-technical users.
What are the key skills and qualifications needed to thrive as an hourly tech support professional?
To thrive as an Hourly Tech Support professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a high school diploma or relevant technical certifications. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues promptly. These skills ensure quick and accurate technical support, leading to higher customer satisfaction and efficient issue resolution.
What are some common challenges faced by hourly tech support professionals, and how can they be managed on the job?
Hourly Tech Support professionals often encounter challenges such as high ticket volumes, managing multiple requests simultaneously, and assisting users with varying levels of technical expertise. Staying organized, utilizing ticketing systems efficiently, and maintaining clear communication with users and team members can help manage these demands. Additionally, proactively updating knowledge on company products and technology trends enables tech support staff to resolve issues more effectively and deliver excellent customer service.
What is the difference between Hourly Tech Support vs Help Desk Technician?
| Aspect | Hourly Tech Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (CompTIA A+, Network+) | Same as Hourly Tech Support, often with additional certifications |
| Work Environment | Remote or on-site, flexible hours | Primarily on-site or remote, standard business hours |
| Employer & Industry | IT service providers, tech support companies | Corporate IT departments, managed service providers |
| Job Focus | Technical troubleshooting, user support, hardware/software issues | Customer support, issue resolution, ticket management |
Both roles involve technical support and troubleshooting, often requiring similar certifications. Hourly Tech Support typically offers flexible hours and may work remotely, while Help Desk Technicians often work within organizations' IT departments during regular hours. The main difference lies in the work setting and scope, but both serve as entry points into IT support careers.
Can I work remotely in hourly tech support?
Hourly tech support jobs often offer remote work options, especially for roles involving troubleshooting via phone, chat, or remote access tools. However, some positions may require on-site presence for hardware repairs or specialized equipment, so it varies by employer and job requirements.
What are the most commonly searched types of Tech Support jobs in Illinois?
The most popular types of Tech Support jobs in Illinois are:
What are popular job titles related to Hourly Tech Support jobs in Illinois?
For Hourly Tech Support jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Hourly Tech Support jobs in Illinois look for?
The top searched job categories for Hourly Tech Support jobs in Illinois are:
What cities in Illinois are hiring for Hourly Tech Support jobs?
Cities in Illinois with the most Hourly Tech Support job openings:
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 8 days ago
Job description
RESPONSIBILITIES:
Kforce has a client in Oakbrook Terrace, IL that is seeking an IT Support Specialist.
Responsibilities:
* Provide first-line support for Windows 10/11 desktops and laptops
* Resolve basic issues related to Microsoft 365 (Outlook, Teams, OneDrive)
* Troubleshoot password resets, MFA issues, printers, peripherals, and connectivity
* Diagnose and resolve common hardware and software issues
* Perform hands-on desk-side support for corporate users and select bakery locations
* Escalate complex issues to senior IT staff or external partners as needed
* Assist with new hire onboarding and employee offboarding
* Support basic account access requests in Active Directory and Microsoft Entra ID (Azure AD) under guidance
* Image, deploy, and configure laptops and peripherals
* Assist with asset tracking, hardware inventory, and equipment swaps
* Coordinate device replacements and basic troubleshooting
* Work tickets in the IT service desk system and meet defined SLAs
* Clearly document issues, resolutions, and escalation notes
* Contribute to basic knowledge articles and how-to guides
* Support office and plant users as needed (kiosks, shared workstations, printers)
* Coordinate with operations to minimize downtime during support activities
REQUIREMENTS:
* 0-2 years of IT support experience (internships, help desk, or hands-on technical support experience welcome)
* Strong customer service mindset with clear, professional communication
* Willingness to learn, follow documented processes, and escalate appropriately
* Ability to work onsite and provide hands-on support
Experience supporting:
* Windows 10/11
* Microsoft 365 (Outlook, Teams, OneDrive)
* Printers, laptops, peripherals, and basic networking issues
Nice to Have (Not Required):
* CompTIA A+ or Network+ certification (or working toward one)
* Familiarity with Active Directory or Azure AD
* Experience working with ticketing systems
* Exposure to manufacturing or warehouse environments
* Basic iOS or mobile device support
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client in Oakbrook Terrace, IL that is seeking an IT Support Specialist.
Responsibilities:
* Provide first-line support for Windows 10/11 desktops and laptops
* Resolve basic issues related to Microsoft 365 (Outlook, Teams, OneDrive)
* Troubleshoot password resets, MFA issues, printers, peripherals, and connectivity
* Diagnose and resolve common hardware and software issues
* Perform hands-on desk-side support for corporate users and select bakery locations
* Escalate complex issues to senior IT staff or external partners as needed
* Assist with new hire onboarding and employee offboarding
* Support basic account access requests in Active Directory and Microsoft Entra ID (Azure AD) under guidance
* Image, deploy, and configure laptops and peripherals
* Assist with asset tracking, hardware inventory, and equipment swaps
* Coordinate device replacements and basic troubleshooting
* Work tickets in the IT service desk system and meet defined SLAs
* Clearly document issues, resolutions, and escalation notes
* Contribute to basic knowledge articles and how-to guides
* Support office and plant users as needed (kiosks, shared workstations, printers)
* Coordinate with operations to minimize downtime during support activities
REQUIREMENTS:
* 0-2 years of IT support experience (internships, help desk, or hands-on technical support experience welcome)
* Strong customer service mindset with clear, professional communication
* Willingness to learn, follow documented processes, and escalate appropriately
* Ability to work onsite and provide hands-on support
Experience supporting:
* Windows 10/11
* Microsoft 365 (Outlook, Teams, OneDrive)
* Printers, laptops, peripherals, and basic networking issues
Nice to Have (Not Required):
* CompTIA A+ or Network+ certification (or working toward one)
* Familiarity with Active Directory or Azure AD
* Experience working with ticketing systems
* Exposure to manufacturing or warehouse environments
* Basic iOS or mobile device support
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.