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Part Time Tech Support Jobs in Illinois (NOW HIRING)

Parasol Alliance

Tech Support Manager

Urbana, IL · On-site

$23/hr

In addition, this position would be a part-time resource for Resident Support for our client. Anticipated start would be end of July. Responsibilities * Oversight of the Resident Technology Support ...

Parasol Alliance

Tech Support Manager

Urbana, IL

$23/hr

In addition, this position would be a part-time resource for Resident Support for our client. Anticipated start would be end of July. Responsibilities * Oversight of the Resident Technology Support ...

SPS North America

IT Support

Chicago, IL

$18 - $19/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard ... Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour ...

SPS North America

IT Support

Chicago, IL · On-site

$18 - $19/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard ... Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour ...

Pioneer Center

IT Assistant - Part Time

Mchenry, IL · On-site

$15/hr

PIONEER CENTER for Human Services IT Assistant (Part-Time) Entry Level Department: IT Job Status ... support, and general IT operations, while offering meaningful opportunities for learning and ...

Archdiocese of Chicago

Prospect is seeking a dynamic and enthusiastic Part-Time Technology Teacher to join our faculty for ... support student learning Maintain a positive, engaging, and organized classroom environment ...

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All JobsTech Support JobsPart Time Tech Support JobsPart Time Tech Support Jobs in Illinois

Part Time Tech Support information

See Illinois salary details

$26.2K

$42.1K

$64K

How much do part time tech support jobs pay per year?

As of Aug 12, 2026, the average yearly pay for part time tech support in Illinois is $42,133.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $45,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by part time tech support professionals, and how can they be managed?

Part-time tech support professionals often face the challenge of quickly getting up to speed with ongoing issues, especially when shifts are shorter or less frequent. Effective communication with full-time team members and thorough documentation are crucial to ensure smooth handoffs and minimal disruptions for users. Additionally, balancing high-priority tickets within limited hours can be demanding, so strong time management and prioritization skills are key. Proactively engaging in team meetings and using collaboration tools can help part-time staff stay updated and integrated with the team.

What are the key skills and qualifications needed to thrive as a part time tech support?

To excel as a Part Time Tech Support, you need a solid understanding of computer systems, troubleshooting techniques, and often a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These capabilities ensure timely technical support and a positive user experience, which are vital for organizational productivity.

What is part time tech support?

Part time tech support jobs involve assisting customers or employees with technical issues related to software, hardware, or network systems on a part-time basis. These roles typically include troubleshooting problems, providing guidance over the phone or via chat, and escalating complex issues when necessary. Part time tech support positions are ideal for students, those seeking flexible work hours, or individuals looking to supplement their income. They require good communication skills, basic technical knowledge, and problem-solving abilities.

What is the difference between Part Time Tech Support vs Part Time Help Desk Technician?

AspectPart Time Tech SupportPart Time Help Desk Technician
Required CredentialsHigh school diploma, certifications like CompTIA A+ often preferredHigh school diploma, certifications like CompTIA A+ often preferred
Work EnvironmentOn-site or remote, supporting individual users or small businessesOn-site or remote, providing technical assistance to end-users
Employer & Industry UsageIT support companies, small businesses, retailIT departments, managed service providers, corporate settings
Common Search & Comparison IntentYesYes

Part Time Tech Support and Part Time Help Desk Technician roles share similar credentials and work environments, often supporting end-users with technical issues. The main difference lies in the scope: Tech Support may involve troubleshooting hardware/software problems directly, while Help Desk Technicians typically handle user inquiries and basic technical issues. Both roles are essential in IT support, with overlapping skills and employer usage.

What are the most commonly searched types of Tech Support jobs in Illinois? The most popular types of Tech Support jobs in Illinois are:
Part Time Tech Support jobs near you

Tech Support Manager

Parasol Alliance

Urbana, IL • On-site

$23/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Position: Resident Support Manager
Reports to: COO
At Parasol Alliance, our mission is to bring strategy, innovation and accountability to our clients' use of technology, enabling them to maximize profitability, growth and success. Parasol Alliance is a technology solutions company exclusively serving the senior living industry. We provide leadership and comprehensive in-house technology support, to help our clients make smart strategic technology investments and effectively use technology to achieve their business objectives.
Our strategic focus forms the core of Parasol Partnerships. These partnerships lead to increased efficiency, productivity, and profitability for our clients. We make our clients more successful - and we have the data to prove it.
Leadership defines us. We are innovative leaders in everything we do
Position Mission
The Resident Technology Support Manager will be the direct report for the Resident Support Associates on the team. They will help to provide insight to team members, check-in with them and review and approve their time entries. In addition, this position would be a part-time resource for Resident Support for our client. Anticipated start would be end of July.
Responsibilities
  • Oversight of the Resident Technology Support program.
  • Oversight of resident support requests.
  • Work as a point of escalation for all Resident support related items.
  • Act as the primary TechAtHome point of contact for all clients
  • Lead the TechAtHome Team meetings
  • Review and approve time entries against timeclock times
  • Interview for new TechAtHome team members as needed
  • Help with assignment of tickets
  • Record and review TechAtHome metrics
  • Detailed documentation within service tickets on issue steps and resolution
  • Excellent customer service on the phone, via email and in person
  • Act as a TechAtHome Resident Support Analyst part-time.
  • Additional requirements such as background check, substance screening, TB test, vaccinations (or masking in lieu of vaccinations)

Requirements
  • Healthcare experience preferred, long-term healthcare support experience is a plus
  • At least 1 year of experience in a managerial or supervisory position
  • Basic technical troubleshooting and problem solving on multiple types of devices including computers, laptops, phones, tablets and smartphones
  • Some exposure to enterprise IT support
  • Ability to appropriately handle client relationships as the face of their team
  • Excellent communication and customer service skills are required
  • The position is largely self-motivated and self-structured. The right candidate will be driven to be challenged and to succeed
  • Some local travel required

Position Metrics
  1. The Resident Support Manager is responsible to work in coordination with the COO to ensure the adherence of the team to established policies and standards.
    1. Metric: Customer notifications completed within standards 95% each quarter
    2. Metric: tickets are updated within standards 90% each quarter
    3. Phone Metrics: Calls are answered 75%
  2. The Resident Support Manager is responsible for ensuring all TechAtHome clients have a positive review of the program during monthly check-ins.
  3. The Resident Support Manager will ensure adherence to company policies.
  4. The Resident Support Manager will help in encouraging growth within the company for the team members.
  5. The Resident Support Manager will ensure all billable time for the program matches all payroll time recorded, and that proper time entries are being entered.
  6. The Resident Support Manager will ensure 2 classes per month (unless the client opted for less) are held each month

Benefits
  • Medical, dental, vision, 401k
  • Responsible paid time off
  • Certification reimbursement

Company Culture
We are an IT company but believe technology support should be directly related to your business success. Technology for technology's sake is not what we are about. We intertwine the knowledge economy with technology to transform and interconnect our expertise with your company to expand the decision-making capabilities and ensure productivity and cost effectiveness.
Our Values:
  • Expertise
  • Collaboration
  • Empathy
  • Integrity

If you want to work for a values driven, high performance company and to experience an exciting opportunity to help grow a company then this is the job for you. We are looking for our team members to take ownership and pride in their work, and to provide input and guidance into not only the clients of Parasol but the growth of Parasol itself. We are a virtual company that offers work from home, responsible time off and bonus opportunities.

Apply